HospiceScout

GENTIVA

Provider Information

Address
116 WEST CONCHO AVENUE
SAN ANGELO, TX 76903
Ownership Type
For-Profit
Medicare Certified Since
November 10, 1999

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Hospice Care at GENTIVA in San Angelo

GENTIVA provides hospice services to families in San Angelo, Texas and the surrounding Tom Green County area. They focus on comfort, pain management, and emotional support for patients facing a life-limiting illness. Choosing a hospice team is a deeply personal decision. You want a team that feels like family during a difficult time. This team works out of their office on West Concho Avenue to reach patients where they live. Whether at home or in a facility, they prioritize your loved one’s peace of mind. It is about making every day count. That is their primary goal for the people they serve in Texas.

About GENTIVA

GENTIVA operates as a for-profit hospice provider. They have been Medicare-certified since November 10, 1999. That is over two decades of experience serving this community. Medicare certification is vital because it means they meet federal safety and quality rules. When you choose a long-standing provider, you benefit from their established systems and routines. They know how to handle the paperwork and the care needs that come up suddenly. Families should know that being for-profit does not change their commitment to quality. The thing is, all Medicare providers must follow the same strict rules. You can feel confident knowing they have been part of the San Angelo medical landscape for a very long time.

Quality Performance Snapshot

GENTIVA holds a perfect 5/5 overall rating from CMS. This includes a 5/5 score for quality of care, which measures how well they manage pain and symptoms. They also earned a 4/5 star rating for patient satisfaction. These numbers show they are doing a great job at both medical care and listening to families.

Understanding Hospice Care in San Angelo

Hospice is not a place you go to die. It is a specialized form of care that comes to you. In San Angelo, hospice teams include nurses, doctors, aides, and chaplains. They all work together to support the patient and the entire family unit. The main goal is to keep the patient comfortable in their own home for as long as possible. Many people wait too long to call for help. They think hospice is only for the very last few days. But the truth is, hospice can provide support for months if the patient qualifies. Starting early allows for better symptom control and more meaningful time together. It is a support system that wraps around the whole family.

What to Ask When Choosing a Hospice Provider

Asking the right questions helps you feel more in control. Start by asking how quickly they can get a nurse to your home in an emergency. You should also ask how they handle pain management at night or on weekends. It is vital to know if they provide 24/7 support. Another good question is how they handle medications and supplies. Will they deliver them to your door? Finally, ask how they support family members after a loss. Grief support is a huge part of the care they offer. Do not be afraid to ask these things. A good provider will be happy to answer every single one of your concerns clearly.

Preserving Your Family's Story

Every life has a unique story worth saving. We provide tools to help you record memories and wisdom to share with future generations during this time.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.