HospiceScout

NEW CENTURY HOSPICE OF DALLAS

Provider Information

Address
740 EAST CAMPBELL ROAD, SUITE 470
RICHARDSON, TX 75081
Ownership Type
For-Profit
Medicare Certified Since
April 18, 2008

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Care and Compassion in Richardson

New Century Hospice of Dallas offers end-of-life support to families in Richardson, Texas. They provide comfort-focused care for patients facing a life-limiting illness. The team works to manage pain and help patients live each day with dignity. Being in the Dallas area means they have deep roots in the community. They focus on the physical, emotional, and spiritual needs of those they serve. It is a big step to choose hospice, but having local support makes a true difference. Their office on East Campbell Road is easy to reach for families nearby. They aim to bring peace to your home during a very tough time. The team is ready to listen and provide the right level of care for your loved one. You are not alone in this journey.

About New Century Hospice of Dallas

This provider has been Medicare certified since April 18, 2008. They operate as a for-profit organization. That is a common structure in hospice care today. What this means for your family is that they meet strict federal standards set by Medicare. They have been serving the community for over 15 years now. That is a long time to build trust and learn how to help people well. Medicare certification is a sign that they follow clear rules for safety and quality. Families should know that hospice is about more than just medicine. It is about a team approach to comfort. Their staff includes nurses, aides, and counselors. They work together to make sure your loved one stays comfortable at home. You can ask them about their specific care plans at any time.

High Quality Standards

New Century Hospice of Dallas holds a perfect 5/5 overall rating from CMS. They also earned a 5/5 score for quality of care. Plus, they have a solid 4/5 rating for patient satisfaction. This shows they are doing a great job at both clinical care and treating families with kindness.

Understanding Hospice Care in Richardson

Hospice is a special kind of care for people who are no longer seeking a cure. Instead, the goal shifts to comfort and quality of life. In Richardson and the surrounding Dallas area, families have several choices for hospice providers. But not all are the same. The best programs offer a team that comes to you. They can visit your house, an assisted living center, or a nursing home. The thing is, hospice is not just for the very last days. Many people wait too long to call. Starting early means your loved one can get the most out of the support. A good team will explain everything in simple terms. They want to make sure you feel in control and well-informed. Choosing the right partner in your community is key to feeling supported.

What to Ask When Choosing a Hospice Provider

Picking a hospice team is a personal choice. You should feel comfortable with the people who will be in your home. First, ask how quickly they can respond if you have a crisis at night or on a weekend. You need to know that help is just a phone call away. Second, ask how often a nurse will visit your loved one. Consistency is important for good care. Third, ask how they help the family cope with stress and grief. Hospice is for the whole family, not just the patient. And finally, ask what happens if your loved one needs more help than home care can give. Good providers have a plan for every stage. Do not be afraid to ask these questions. A great hospice team will be glad you asked.

Preserve Your Family's Story

During this time, memories are more precious than ever. Capture your loved one's voice, history, and wisdom before it is too late. It is a gift for your whole family to keep forever.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.