RELIANT AT HOME HOSPICE
Provider Information
- Address
- 3033 W PRESIDENT GEORGE BUSH FWY STE 150
PLANO, TX 75075 - Ownership Type
- For-Profit
- Medicare Certified Since
- December 17, 2015
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 6 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 2 |
16
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what RELIANT AT HOME HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how RELIANT AT HOME HOSPICE compares to hospices nationwide.
13 minutes
of nurse care per routine home care day, on average
That is the 59th percentile among hospices nationally. The national median is about 12 minutes.
109
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13 min
Ranks better than about 59% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.9%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.7%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits50.1%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.1%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months30.3%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care29.5%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.3%
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$24,286 · 79th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 64.1% of patients or more. Most hospices score above 90 percent.
- Pain screening95.3%
- Pain assessment97.3%
- Breathing difficulty screening99.6%
- Breathing difficulty treatment93.3%
- Treatment preferences discussed98.9%
- Beliefs and values discussed98.5%
- Bowel care for patients on opioids97.7%
- Visits in the last days of life64.1%
- All care steps completed89.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer17%
- Dementia43%
- Heart and circulatory disease14%
- Lung and respiratory disease9%
- Stroke7%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Reliant at Home Hospice Services
Reliant at Home Hospice serves families throughout Plano, Texas, and the surrounding Collin County area. They provide end-of-life care focused on comfort, dignity, and personal support. The team works hard to manage pain and help patients live their final days with peace. Whether at home or in a care facility, their staff aims to be a steady presence. Getting the right support during this time makes a world of difference for everyone involved. The thing is, choosing hospice is a big step for any family. That is why having a team you can trust is so vital. They are here to walk this path with you, offering care that respects your loved one’s wishes and needs. You do not have to handle these challenges alone.
About Reliant at Home Hospice
Reliant at Home Hospice has been a Medicare-certified provider since December 2015. As a for-profit organization, they operate out of their office on West President George Bush Freeway in Plano. Being Medicare-certified means they meet federal standards for quality and care. That is a big deal because it ensures they follow specific rules for patient safety. What most people do not realize is that all hospice providers must meet these same federal benchmarks to stay in business. This agency has served the Collin County community for nearly a decade. When you look at their history, you see a team that has stayed committed to their local roots. They understand the landscape of healthcare in North Texas. If you have questions about their specific programs, their office is ready to help you understand your options.
Quality of Care Insights
Understanding Hospice Care in Plano
Plano is home to several hospice options, giving families a chance to find the right fit. Hospice care is not just about medicine. It is about the whole person. Care teams usually include doctors, nurses, social workers, and volunteers who visit you. They work together to support the physical, emotional, and spiritual needs of the patient. In a place like Collin County, you have access to both large national providers and smaller, local teams. The goal is always to keep the patient comfortable in their own home whenever possible. That said, hospice can also be provided in nursing homes or assisted living centers. It is really about where the patient feels most at ease. You should feel empowered to look at all your local choices before you decide on a partner for your family's journey.
What to Ask When Choosing a Hospice Provider
Choosing a provider is an important decision, so do not rush it. Start by asking how quickly they can respond to an emergency call at night. You want to know that help is just a phone call away. Ask them about their specific experience with your loved one’s diagnosis. Some teams have more training in certain areas than others. It is also smart to ask how they keep family members updated on changes in care. Communication is the backbone of good hospice work. Finally, ask what kind of support they offer for grief and loss after a death occurs. A good provider stays by your side long after the patient has passed. Trust your gut during these meetings. If a team feels right to you, that often matters as much as the numbers on a page.
Preserve Your Family's Unique Story
Your loved one has a lifetime of memories that deserve to be kept safe. We can help you record their stories and wisdom so future generations can cherish them forever.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.