HospiceScout

RELIANT AT HOME HOSPICE

Provider Information

Address
3033 W PRESIDENT GEORGE BUSH FWY STE 150
PLANO, TX 75075
Ownership Type
For-Profit
Medicare Certified Since
December 17, 2015

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Reliant at Home Hospice Services

Reliant at Home Hospice serves families throughout Plano, Texas, and the surrounding Collin County area. They provide end-of-life care focused on comfort, dignity, and personal support. The team works hard to manage pain and help patients live their final days with peace. Whether at home or in a care facility, their staff aims to be a steady presence. Getting the right support during this time makes a world of difference for everyone involved. The thing is, choosing hospice is a big step for any family. That is why having a team you can trust is so vital. They are here to walk this path with you, offering care that respects your loved one’s wishes and needs. You do not have to handle these challenges alone.

About Reliant at Home Hospice

Reliant at Home Hospice has been a Medicare-certified provider since December 2015. As a for-profit organization, they operate out of their office on West President George Bush Freeway in Plano. Being Medicare-certified means they meet federal standards for quality and care. That is a big deal because it ensures they follow specific rules for patient safety. What most people do not realize is that all hospice providers must meet these same federal benchmarks to stay in business. This agency has served the Collin County community for nearly a decade. When you look at their history, you see a team that has stayed committed to their local roots. They understand the landscape of healthcare in North Texas. If you have questions about their specific programs, their office is ready to help you understand your options.

Quality of Care Insights

Reliant at Home Hospice holds a strong 4.5/5 overall rating from CMS, showing high marks for their quality of care. While their clinical care index is excellent, their patient satisfaction score is 3/5. This suggests that while their medical services are top-tier, communication or comfort experiences might vary. Always ask them how they handle family feedback.

Understanding Hospice Care in Plano

Plano is home to several hospice options, giving families a chance to find the right fit. Hospice care is not just about medicine. It is about the whole person. Care teams usually include doctors, nurses, social workers, and volunteers who visit you. They work together to support the physical, emotional, and spiritual needs of the patient. In a place like Collin County, you have access to both large national providers and smaller, local teams. The goal is always to keep the patient comfortable in their own home whenever possible. That said, hospice can also be provided in nursing homes or assisted living centers. It is really about where the patient feels most at ease. You should feel empowered to look at all your local choices before you decide on a partner for your family's journey.

What to Ask When Choosing a Hospice Provider

Choosing a provider is an important decision, so do not rush it. Start by asking how quickly they can respond to an emergency call at night. You want to know that help is just a phone call away. Ask them about their specific experience with your loved one’s diagnosis. Some teams have more training in certain areas than others. It is also smart to ask how they keep family members updated on changes in care. Communication is the backbone of good hospice work. Finally, ask what kind of support they offer for grief and loss after a death occurs. A good provider stays by your side long after the patient has passed. Trust your gut during these meetings. If a team feels right to you, that often matters as much as the numbers on a page.

Preserve Your Family's Unique Story

Your loved one has a lifetime of memories that deserve to be kept safe. We can help you record their stories and wisdom so future generations can cherish them forever.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.