RELIANT AT HOME HOSPICE
Provider Information
- Address
- 3033 W PRESIDENT GEORGE BUSH HWY STE 150
PLANO, TX 75075 - Ownership Type
- For-Profit
- Medicare Certified Since
- December 17, 2015
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 6 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 2 |
16
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what RELIANT AT HOME HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how RELIANT AT HOME HOSPICE compares to hospices nationwide.
13 minutes
of nurse care per routine home care day, on average
That is the 59th percentile among hospices nationally. The national median is about 12 minutes.
109
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13 min
Ranks better than about 59% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.9%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.7%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits50.1%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.1%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months30.3%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care29.5%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.3%
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$24,286 · 79th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 64.1% of patients or more. Most hospices score above 90 percent.
- Pain screening96.3%
- Pain assessment99.0%
- Breathing difficulty screening100%
- Breathing difficulty treatment96.8%
- Treatment preferences discussed99.6%
- Beliefs and values discussed99.3%
- Bowel care for patients on opioids100%
- Visits in the last days of life64.1%
- All care steps completed94.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer17%
- Dementia43%
- Heart and circulatory disease14%
- Lung and respiratory disease9%
- Stroke7%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About Reliant at Home Hospice
Reliant at Home Hospice serves families in Plano, Texas. This provider offers end of life care to those in Collin County. They have been certified by Medicare since late 2015. The agency holds accreditation from CHAP. This means an outside group checked their work to meet high standards. It is a freestanding hospice office. They focus on giving care directly in your home. Choosing a provider that meets these standards helps you feel sure about the care your loved one gets. They have a team of sixteen employees ready to help. This includes six registered nurses and one licensed practical nurse. They also have two volunteers on their team. This size allows them to provide focused attention. You can reach their office on the George Bush Highway to learn more about their daily operations.
About Reliant at Home Hospice
This agency operates as a for-profit provider. They earned their Medicare certification in December 2015. Accreditation from CHAP is a strong sign of quality. CHAP stands for Community Health Accreditation Partner. They visit the office to ensure the agency follows strict rules. These rules cover safety, medical records, and patient rights. When a hospice meets these goals, it shows they value high quality work. You should know that for-profit status does not change their duty to provide good care. Every agency must follow the same federal rules for hospice services. Families should look for these signs of quality when they talk to an agency. Reliant at Home Hospice maintains a team focused on these clinical goals. They work to keep your family informed throughout the care process. You deserve clear answers about their staff and how they handle medical needs every single day.
Quality Overview
What Is Hospice Care Like in Plano?
Hospice care in Plano brings medical support to your own living room. The goal is comfort for the patient and peace for the family. You will work with a team of experts. This group includes nurses, doctors, and social workers. They visit your home on a set schedule. They also help with pain and other symptoms. Nurses handle the medical tasks while volunteers may offer extra support. The team size is important. With six registered nurses and one licensed practical nurse, this provider keeps a steady medical presence. They also have two volunteers who can assist with non-medical needs. This mix of staff helps ensure that someone is always ready to answer your questions. Hospice care is not just about the patient. It is about supporting your whole family during a hard time. You get to define what comfort means for your loved one.
What to Ask When Choosing a Hospice Provider
Picking the right partner for hospice care takes time. You want to ask questions that reveal how they handle daily care. Start by asking how quickly a nurse can get to your home after a call. You should also ask how they manage pain at night or on the weekend. Ask them how they help families deal with stress. It is also good to ask about their specific experience with your loved one's condition. Find out how many nurses they have on staff. Ask if those nurses are available for visits every day of the week. Ask how they keep your family involved in all care decisions. A good hospice team will welcome these questions. They want you to feel comfortable with the plan they suggest. Do not be afraid to ask for clarity until you feel ready to move forward.
Preserve Your Family Stories
Capture the life stories and memories of your loved ones while you have the chance. We offer tools to help you record and save these important moments for future generations to enjoy.
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