HOPE HOSPICE
Provider Information
- Address
- 611 NORTH WALNUT
NEW BRAUNFELS, TX 78130 - Ownership Type
- Non-Profit
- Medicare Certified Since
- May 24, 1988
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 25 |
| Volunteers | 26 |
123
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOPE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOPE HOSPICE compares to hospices nationwide.
9.9 minutes
of nurse care per routine home care day, on average
That is the 24th percentile among hospices nationally. The national median is about 12 minutes.
304
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.9 min
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.5%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95%
Ranks better than about 61% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits77.1%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10.2%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months35.8%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care15.8%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.4%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)79th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$17,577 · 48th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 72.9% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.7%
- Treatment preferences discussed100%
- Beliefs and values discussed99.7%
- Bowel care for patients on opioids100%
- Visits in the last days of life72.9%
- All care steps completed99.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer21%
- Dementia30%
- Heart and circulatory disease24%
- Lung and respiratory disease9%
- Stroke5%
- Other conditions14%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hope Hospice in New Braunfels
Hope Hospice serves the New Braunfels community from their office on North Walnut. They offer end-of-life care focused on comfort and dignity for patients and their families. This team works hard to manage pain and provide emotional support during a difficult time. Choosing the right partner for hospice care is a big decision for any family. That is why having local options like this one is so helpful. They bring care directly to where you live. This helps keep patients in a familiar space with the people they love most. Their goal is to make every day as peaceful as possible. You are not alone in this journey.
About Hope Hospice
Hope Hospice operates as a non-profit organization. They have been Medicare certified since May 1988. That is over three decades of serving the Comal County area. Being a non-profit means their focus stays on patient care rather than profits. That matters. They have built a long history of trust in the local community. Families should know that this provider meets strict federal standards for care. They undergo regular reviews to ensure they follow these rules. This gives you peace of mind when you need it most. They clearly value their long-standing reputation in the region. It is always good to see that kind of track record when looking for support.
Quality Care Rating
Understanding Hospice Care in New Braunfels
Hospice care in Texas is about more than just medicine. It is about the whole person. The team in New Braunfels includes nurses, doctors, and social workers. They work together to meet physical, mental, and spiritual needs. Most care happens in the home, but they can also work in facilities if needed. The thing is, many families wait too long to call for help. They think hospice is only for the last few days of life. That is not true. Hospice can provide support for months. It helps families focus on making memories instead of managing symptoms. Reach out early to learn how they can help your specific situation.
What to Ask When Choosing a Hospice Provider
You have a right to ask questions. Start by asking how quickly they can respond if an emergency happens at night. You also want to know who will be on your specific care team. Ask how they handle pain management and if they have experience with your loved one's specific illness. It is also smart to ask about their volunteer services. Volunteers can offer extra companionship for the patient or a break for the family. Do not feel rushed. You need to feel comfortable with the people entering your home. Trust your gut feeling during these talks. A good provider will answer every single question with patience and kindness.
Keep Family Stories Alive
Your loved one has a lifetime of wisdom and memories to share. Capture these precious stories now to create a lasting legacy for your children and grandchildren to treasure forever.
Preserve Family MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
How to Start Hospice Conversations: A Practical Guide
Learn how to start hospice conversations with your loved ones. Get expert scripts, signs it is time, and tools to find quality care near you with Hospice Scout.
10 Essential Hospice Questions for Evaluating Providers
Evaluating hospice care for a loved one? Use these 10 essential hospice questions to interview providers and ensure your family receives the best possible support.
How to Start the Hospice Conversation: A Practical Guide
Struggling to talk about end-of-life care? Learn how to start the hospice conversation with your aging parents using these compassionate, expert-backed tips.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.