HospiceScout

UMC HOME HEALTH AND HOSPICE, AN AMEDISYS PARTNER

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
4408 6TH ST, STE 200
LUBBOCK, TX 79416
Ownership Type
For-Profit
Medicare Certified Since
March 2, 2021

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for UMC HOME HEALTH AND HOSPICE, AN AMEDISYS PARTNER
RoleStaff Count
Registered Nurses (RN)3
Licensed Practical Nurses (LPN)1
Volunteers0

7

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what UMC HOME HEALTH AND HOSPICE, AN AMEDISYS PARTNER reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how UMC HOME HEALTH AND HOSPICE, AN AMEDISYS PARTNER compares to hospices nationwide.

13.3 minutes

of nurse care per routine home care day, on average

That is the 61st percentile among hospices nationally. The national median is about 12 minutes.

29

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day13.3 min

    Ranks better than about 61% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends12.6%

    Ranks better than about 82% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life96%

    Ranks better than about 70% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits61.2%

    Ranks better than about 38% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care14.7%

    Ranks better than about 9% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months23.5%

    Ranks better than about 82% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care11.8%

    Ranks better than about 28% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice5.9%

    Ranks better than about 7% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)74th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$14,321 · 30th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 87.8% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life87.8%
  • All care steps completed100%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer26%
  • Dementia19%
  • Heart and circulatory disease16%
  • Lung and respiratory disease13%
  • Other conditions24%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

Hospice Care in Lubbock

UMC Home Health and Hospice, an Amedisys Partner, provides compassionate end-of-life care for residents in Lubbock, Texas. They focus on comfort, dignity, and quality of life for patients facing life-limiting illnesses. Their team serves the Lubbock area from their office on 6th Street. Choosing a hospice provider is a deeply personal decision. You want a team that feels like family during a difficult time. This provider brings professional medical support directly to your home. They aim to make every day count for those they serve. It is about more than just medicine. It is about ensuring your loved one feels safe and heard. Their presence in the community offers families a reliable option for specialized care. When you need help, having a trusted partner nearby matters. That is exactly what they strive to be for the families of Lubbock.

About UMC Home Health and Hospice, an Amedisys Partner

This provider operates as a for-profit hospice agency. They have been certified by Medicare since March 2, 2021. That means they meet strict federal standards for patient care and safety. Being an Amedisys partner connects them to a larger network of resources. But they keep a local focus here in Lubbock. What does this mean for your family? It means they have the backing of a large company but the personal touch of a local team. You can feel confident in their commitment to these standards. They have consistently met the requirements to remain in the Medicare program. This is not just a job for them. It is a commitment to the community. They understand the specific needs of patients in Texas. When you look at their history, you see a focus on steady, reliable care. That is the kind of foundation you want when choosing a partner for your loved one.

High Quality Care

UMC Home Health and Hospice holds an impressive 4.5 out of 5 stars for their overall quality rating. They also earned a 4.5 out of 5 rating for their quality of care, based on the CMS Hospice Care Index. This shows they are doing great work.

Understanding Hospice Care in Lubbock

Hospice is a special way of caring for people with serious illnesses. It is not about giving up. It is about choosing comfort over aggressive treatments that may no longer help. In Lubbock, you have access to a variety of hospice options. Most care happens right where the patient lives. This could be a private home, an assisted living facility, or a nursing home. The goal is simple. They want to manage pain and symptoms so the patient can enjoy time with their family. The thing is, many people wait too long to call for help. Hospice is most effective when it starts early. It provides emotional and spiritual support for the whole family, not just the patient. You do not have to walk this path alone. There are professionals ready to guide you through every step of this journey. It is a service built on kindness and expert support.

What to Ask When Choosing a Hospice Provider

Choosing a hospice team is a big deal. You should feel comfortable asking tough questions. First, ask how quickly they can respond to a crisis at night or on the weekend. You need to know that help is just a phone call away. Second, ask how they handle pain management. What is their plan to keep your loved one comfortable? Third, ask about the volunteers and spiritual counselors on their team. Do they have people who can sit with your loved one when you need a break? Finally, ask how they communicate with the primary doctor. You want to be sure everyone is on the same page. Do not be afraid to ask these things. A good provider will welcome these questions. They want you to feel informed and supported. Take your time. Listen to your gut. You deserve the best care for your family.

Keep Your Family Stories Alive

Your loved one has a lifetime of stories that deserve to be saved. We provide a simple way to record memories and preserve their voice for future generations to cherish.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.