NEW CENTURY HOSPICE OF SAN ANTONIO
Provider Information
KERRVILLE, TX 78028
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Support and Care in Kerrville
New Century Hospice of San Antonio serves families in the Kerrville area from their office on Bandera Highway. They focus on providing comfort and dignity when health needs become complex. Their team works to manage pain and emotional stress for those facing serious illness. It is a local resource dedicated to helping patients stay in their own homes whenever possible. Families often find that having this support nearby makes a big difference during difficult seasons. They have been serving the community since 2009. That is over 15 years of experience in the field. When you choose a hospice provider, you want a team that knows the local community well. This provider brings that local focus to their care plans every day.
About New Century Hospice of San Antonio
This hospice is a for-profit organization that has been Medicare-certified since February 2009. Being certified means they meet federal standards for the care they provide to patients. Most families should know that for-profit hospices must follow the same strict rules as non-profit ones. The main thing that matters is how they put those rules into practice for your loved one. New Century Hospice has built a long history of service in the region. They have stayed in business for many years by keeping a steady focus on their patients. It is not just about the paperwork or the certification status. It is about how they show up for you when you call. They have a clear track record that spans more than a decade of medical support.
High Quality Care Ratings
Understanding Hospice Care in Kerrville
Hospice is not a place you go to give up. It is a type of care that helps you live as well as you can for as long as you can. In Kerrville, hospice teams usually come to your house. They bring nurses, social workers, and aides to you. The goal is simple. They want to keep the patient comfortable and pain-free. They also spend time supporting the family members who are helping with care. Many people wait too long to call for help because they think hospice is only for the very last days of life. But that is a mistake. The best care happens when a team is involved for weeks or even months. This allows them to build a real relationship with your family. It makes the journey much easier for everyone involved.
What to Ask When Choosing a Hospice Provider
Choosing a provider feels like a big step. You should feel comfortable asking questions right away. First, ask how quickly they can get a nurse to your home if an emergency happens at night or on the weekend. Second, ask how they handle pain management and if they have a specific plan for your loved one. Third, ask how they support family caregivers who might be feeling tired or overwhelmed. Finally, ask what the team will do to help with the emotional and spiritual needs of your family. Do not be afraid to be direct. You deserve clear answers about how they will help you. A good hospice team will never make you feel like your questions are a burden. They should be happy to explain their process to you.
Preserve Your Family's History
Your family's stories are precious. Taking the time to capture memories during this season can be a gift for generations to come.
Start Preserving MemoriesOther Hospice Providers Nearby
Helpful Guides for Families
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.