HospiceScout

PALLIATIVE QUALITY CARE

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
14014 LITTLE BORNE BIRD WELL LANE
HOUSTON, TX 77047
Ownership Type
For-Profit
Medicare Certified Since
May 28, 2021

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for PALLIATIVE QUALITY CARE
RoleStaff Count
Registered Nurses (RN)1
Volunteers0

2

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what PALLIATIVE QUALITY CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how PALLIATIVE QUALITY CARE compares to hospices nationwide.

Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Providing Care in Houston

Palliative Quality Care serves families throughout the Houston, Texas area. They offer hospice services designed to bring comfort to those facing a serious illness. The team works hard to support both the patient and their loved ones during a difficult time. Based at 14014 Little Borne Bird Well Lane in Harris County, they focus on managing symptoms and improving daily quality of life. Choosing hospice is a deeply personal decision for any family. Having a local team nearby can make a big difference when urgent needs arise. Their staff is ready to help you navigate the physical and emotional changes that come with end-of-life care. It is all about making sure your loved one feels safe, heard, and cared for in their own home or chosen living space.

About Palliative Quality Care

Palliative Quality Care has been Medicare-certified since May 28, 2021. As a for-profit provider, they operate with a business model that focuses on efficiency and clear service goals. What families should know is that Medicare certification means they must follow strict federal rules for patient care. This is a good thing for you. It ensures they meet specific standards for safety and medical support. That said, the way a provider runs their daily operations can still vary quite a bit. You should always talk to the administrator to learn about their specific approach to nursing care and volunteer support. They are a newer provider in the Houston market. Ask them about their history and how they handle after-hours calls. Getting these answers early on will help you feel much more confident in your final choice.

Quality Ratings

CMS quality ratings for Palliative Quality Care are not yet available. This often happens with newer providers. Since there is no public score yet, be sure to ask the provider directly about their own internal quality checks and how they track patient comfort.

Understanding Hospice Care in Houston

Houston is a large city with many choices for hospice care. The thing is, not all agencies are the same. Some focus on specific neighborhoods, while others cover the entire Harris County region. Hospice is a team-based approach. It brings nurses, doctors, and social workers to your door. The main goal is to keep your loved one comfortable. They manage pain and provide emotional support for the whole family. And it is fully covered by Medicare for those who qualify. Many people wait too long to call for help, but hospice can provide support for months, not just the final days. Using these services early allows the team to build a real relationship with your family. This helps them understand your values and wishes better. It turns a scary transition into a time of peace and dignity.

What to Ask When Choosing a Hospice Provider

Picking the right hospice team takes a bit of work. Start by asking how quickly a nurse can get to your home in an emergency. You need to know that someone is available 24/7. Ask who will be part of your main care team. Will you see the same nurse every week? This consistency matters a lot for building trust. Also, ask how they help the family cope with grief and stress. A good hospice provider does not just treat the patient. They support the entire family unit. Finally, ask about their experience with your loved one's specific health condition. Some teams have extra training for certain illnesses. Do not be afraid to ask these questions. You are the expert on your loved one, and you deserve clear, honest answers from any agency you consider.

Preserve Your Family Stories

The stories and memories your loved ones share are a precious gift. Take this time to record their history and wisdom so future generations can hold onto them forever.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.