HospiceScout

NEW AGE HOSPICE PALLIATIVE LLC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
2200 SPACE PARK DR SUITE 405
HOUSTON, TX 77058
Ownership Type
For-Profit
Medicare Certified Since
November 20, 2020

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for NEW AGE HOSPICE PALLIATIVE LLC
RoleStaff Count
Registered Nurses (RN)1
Volunteers0

2

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what NEW AGE HOSPICE PALLIATIVE LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how NEW AGE HOSPICE PALLIATIVE LLC compares to hospices nationwide.

11.2 minutes

of nurse care per routine home care day, on average

That is the 38th percentile among hospices nationally. The national median is about 12 minutes.

28

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11.2 min

    Ranks better than about 38% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends11.9%

    Ranks better than about 80% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life92.2%

    Ranks better than about 41% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits48.9%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care11.1%

    Ranks better than about 20% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months22.2%

    Ranks better than about 84% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care27.8%

    Ranks better than about 1% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$13,610 · 26th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 73.8% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.4%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life73.8%
  • All care steps completed99.4%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer24%
  • Dementia24%
  • Heart and circulatory disease25%
  • Lung and respiratory disease8%
  • Stroke9%
  • Other conditions12%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Support for Your Loved Ones in Houston

New Age Hospice Palliative LLC serves families in Houston, Texas from their office on Space Park Drive. They provide end-of-life care focused on comfort, dignity, and symptom management. The team works hard to support both the patient and their loved ones during a very difficult time. It is about more than just medicine. It is about helping your family find peace while navigating a complex journey. Choosing the right care team is one of the most important decisions you will make. This provider brings professional, Medicare-certified support directly to your home or current living space in the Harris County area.

About New Age Hospice Palliative LLC

This agency operates as a for-profit provider. They have been Medicare-certified since November 20, 2020. That means they meet federal standards for hospice care. You might wonder what for-profit status means for your family. It simply describes how the business is set up. But the real focus should always be on the quality of care provided. They have served the community for several years now. That is a big deal. When you speak with them, ask about their specific team approach. You want to know who will be walking through your door. They should be able to explain their care philosophy clearly. Make sure you feel heard during your first conversation with them.

Understanding Hospice Care in Houston

Houston is a massive city with many healthcare options. Finding the right fit for your family can feel like a full-time job. The thing is, hospice is a team-based service. It includes nurses, aides, social workers, and chaplains. They all work together to improve quality of life. In a busy place like Harris County, you have choices. Do not settle for the first name you find. Take a moment to breathe. Think about what your loved one needs most right now. Is it pain control? Is it emotional support? Most agencies offer similar basic services. The difference is often in how they communicate with you and your family. That connection matters more than almost anything else.

What to Ask When Choosing a Hospice Provider

You need clear answers to make a good choice. Start by asking these questions to any agency you call. First, ask how quickly they can get a nurse to your home in an emergency. Speed matters. Second, ask who will be the main contact person for your family. You need one person to call when you have questions. Third, ask how they handle pain management after hours. You should never be left waiting for help at night. Finally, ask about their experience with your loved one's specific illness. Some agencies have more experience with certain conditions than others. Trust your gut. If a conversation feels rushed, that is a warning sign. You deserve patience and kindness.

Preserve Your Family Stories

Your family history is a precious gift. During this time, capturing memories and stories can bring comfort to everyone involved. Start preserving those moments today.

Learn More

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.