HospiceScout

MERCIFUL HANDS LLC

For-ProfitCHAP AccreditedHome Health Agency

Provider Information

Address
2305 HWY 6 SOUTH. SUITE B
HOUSTON, TX 77077
Ownership Type
For-Profit
Medicare Certified Since
August 20, 2019

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for MERCIFUL HANDS LLC
RoleStaff Count
Registered Nurses (RN)4
Licensed Practical Nurses (LPN)1
Physicians1
Volunteers1

13

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what MERCIFUL HANDS LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Respite care (up to five days at a time, to give family caregivers a break)
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how MERCIFUL HANDS LLC compares to hospices nationwide.

9.3 minutes

of nurse care per routine home care day, on average

That is the 18th percentile among hospices nationally. The national median is about 12 minutes.

24

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day9.3 min

    Ranks better than about 18% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends2.2%

    Ranks better than about 2% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life65.2%

    Ranks better than about 6% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits70.1%

    Ranks better than about 25% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care1%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months40.2%

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care2.1%

    Ranks better than about 77% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1%

    Ranks better than about 50% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$21,891 · 70th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 91.4% of patients or more. Most hospices score above 90 percent.
  • Pain screening97.1%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment93.6%
  • Treatment preferences discussed98.6%
  • Beliefs and values discussed97.1%
  • All care steps completed91.4%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia35%
  • Heart and circulatory disease16%
  • Lung and respiratory disease18%
  • Stroke20%
  • Other conditions13%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Support in Houston

MERCIFUL HANDS LLC provides hospice care for families in Houston, Texas. They focus on comfort and quality of life for patients with serious illnesses. Their team works in the 77077 area to offer support where it is needed most. Choosing a hospice team is a big decision. You want experts who treat your loved one with dignity. This provider brings professional care right to your home or current residence. They are located at 2305 HWY 6 South, Suite B. It is a relief to have local options when you are facing a hard time. That said, having a team nearby can make a difference in how quickly they arrive when you call. Their goal is to make sure your loved one feels safe, understood, and peaceful. They handle the medical side so you can focus on being a family member again.

About MERCIFUL HANDS LLC

MERCIFUL HANDS LLC is a for-profit hospice provider. They have been certified by Medicare since August 20, 2019. That means they have met federal standards to provide care for over four years now. Being Medicare-certified is a big deal. It proves they follow strict rules for safety and patient care. For-profit status just means they operate as a business while still needing to meet those same high standards. You should know that Medicare covers almost all hospice costs if you qualify. This includes medicine, medical supplies, and visits from nurses. The team at this office in Harris County is ready to talk about how these benefits work for you. Don't be afraid to ask them about their history. They have been part of the Houston healthcare community for a while. It is always good to know who is coming into your home to help.

Quality Ratings

MERCIFUL HANDS LLC holds an overall rating of 4 out of 5 stars. They also earned 4 out of 5 stars for their quality of care based on the CMS Hospice Care Index. This shows they are performing well compared to other providers.

Understanding Hospice Care in Houston

Houston is a large city with many healthcare resources. This is helpful when you need specific hospice services. Most providers here travel to your home, assisted living facility, or nursing home. They bring the hospital-level care to you. The thing is, hospice is not just about medicine. It is about supporting the whole person and their family members too. Many people think hospice is only for the last few days of life. That is not true. You can often get help for months if your doctor says you have a life-limiting illness. Getting help sooner is usually better. It allows the team to build a bond with your family. They can manage pain and symptoms before things get difficult. Having this support helps keep your loved one comfortable in their own bed. That is where most people want to be when they are ill.

What to Ask When Choosing a Hospice Provider

You should feel confident in the team you pick. Start by asking how they handle emergencies at night or on the weekend. You need to know someone will answer the phone. Ask how often a nurse will visit your home. It is important to know if they offer help for your own stress as a caregiver. You might also ask how they help with pain and other symptoms. Here is a list of questions to keep handy:

  • How quickly can a nurse get to my home in an emergency?
  • Who will be my main contact person on the team?
  • How do you support families after a loss?
  • Can you explain how my insurance or Medicare pays for these services?
The answers should be clear and kind. If they seem rushed, look for a team that has more time to listen to your concerns. You deserve a partner who cares about your peace of mind.

Preserve Your Family's History

This time is hard, but it is also a chance to hold onto the stories that define your family. We can help you record and save those precious memories forever.

Start Preserving Stories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.