GREEN MOUNTAIN HEALTHCARE SERVICES LLC
Provider Information
- Address
- 2311 N. MESA SUITE H
EL PASO, TX 79902 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 10, 2018
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 5 |
14
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GREEN MOUNTAIN HEALTHCARE SERVICES LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GREEN MOUNTAIN HEALTHCARE SERVICES LLC compares to hospices nationwide.
5.9 minutes
of nurse care per routine home care day, on average
That is the 3rd percentile among hospices nationally. The national median is about 12 minutes.
19
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day5.9 min
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.7%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits83.9%
Ranks better than about 10% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care25%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months0%
Ranks better than about 97% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$15,732 · 38th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 53.9% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment83.3%
- Breathing difficulty screening100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life53.9%
- All care steps completed85.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia38%
- Heart and circulatory disease20%
- Other conditions25%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Green Mountain Healthcare Services
Green Mountain Healthcare Services LLC serves families in El Paso, Texas, from their office on North Mesa. They provide hospice care as a freestanding agency. This provider has been Medicare certified since September 2018. They hold accreditation from the Accreditation Commission for Health Care, also known as ACHC. This organization is a private group that checks if a hospice meets high standards for patient safety and care quality. Getting this seal shows they go beyond the basic rules to prove their care is strong. Families choose them for end of life support in the El Paso area. Their team works to keep patients comfortable and supported at home or in care facilities. They focus on the physical and emotional needs of every person they serve.
Understanding This Provider
Green Mountain Healthcare Services operates as a for-profit hospice agency. Being for-profit simply describes their tax status, which is common in the hospice field today. Their team includes 14 total employees who handle daily care needs. You will find 4 registered nurses and 1 licensed practical nurse on their staff. They also have 1 physician and 5 volunteers who help with patient comfort. Accreditation from the ACHC matters because it shows a third party looked at their work. These outside experts verify that the hospice follows strict guidelines for patient care. It is a sign that the agency cares about their performance. Families should look for this extra layer of oversight when picking a provider for their loved one. It adds a level of accountability that helps families feel more secure during a hard time.
Quality of Care
What Is Hospice Care Like in EL PASO?
Hospice care in El Paso focuses on keeping patients comfortable when they have a life-limiting illness. Providers like Green Mountain Healthcare Services bring care directly to where the patient lives. This includes visits from nurses and doctors to manage pain and symptoms. The team works together to create a plan that fits the needs of the patient. In this specific agency, the staff includes a physician, several registered nurses, and dedicated volunteers. These people visit to provide medical help and emotional support. They want to make sure the patient stays as comfortable as possible. The goal is to allow the patient to spend their time in a familiar place. Care teams coordinate everything so the family can focus on being together. It is a team effort designed to provide comfort for everyone involved.
What to Ask When Choosing a Hospice Provider
Choosing a hospice is a big decision for any family. You should feel comfortable with the people who will care for your loved one. Start by asking how quickly a nurse can get to the home in an emergency. You also want to know which staff members will visit and how often they come. Ask how they manage pain and other symptoms at night or on weekends. It is also good to ask how they support family members with grief. Do they offer any special programs or counseling sessions? Ask how the team stays in touch with the main doctor. You need to be sure everyone is on the same page. A good provider will answer these questions clearly and with kindness. Do not feel rushed to pick someone until you have the answers you need.
Preserve Your Family Stories
This time is about honoring your loved one. Recording their stories and memories can be a meaningful way to keep their legacy alive for future generations to cherish.
Start Preserving MemoriesOther Hospice Providers Nearby
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