HAVEN HOSPICE
Provider Information
- Address
- 2557 NORTH VETERANS BLVD
EAGLE PASS, TX 78852 - Ownership Type
- Other
- Medicare Certified Since
- January 27, 2004
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Licensed Practical Nurses (LPN) | 5 |
| Physicians | 1 |
18
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HAVEN HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HAVEN HOSPICE compares to hospices nationwide.
10.1 minutes
of nurse care per routine home care day, on average
That is the 26th percentile among hospices nationally. The national median is about 12 minutes.
13
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.1 min
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.3%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.8%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits35.3%
Ranks better than about 73% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5.7%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months52.9%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care7.1%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.9%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$16,947 · 44th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 1 required care step for new patients here.
- Visits in the last days of life43.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer19%
- Dementia40%
- Other conditions19%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About Haven Hospice
Haven Hospice serves families in Eagle Pass, Texas, from their office on North Veterans Boulevard. This freestanding provider offers specialized end-of-life care for those living in Maverick County. They have been certified by Medicare since early 2004. This long history shows they have stayed committed to local health standards for two decades. The team focuses on managing symptoms and improving comfort for patients during their final months. They work to support both the patient and their loved ones through a difficult time. Choosing the right care is a big decision for any family. Having a local provider helps keep care close to home. You can reach their office directly at (830) 757-0966 to learn more about how they serve the community.
Provider Background
Haven Hospice operates as a freestanding hospice provider. This means they focus only on hospice services rather than being part of a larger hospital system. Being Medicare certified is a mark of quality. It means the provider meets strict federal rules for safety and patient care. The agency has maintained this status for many years. Families should look at how a provider handles day-to-day needs. Their team includes five registered nurses and five licensed practical nurses. They also have one physician on staff to oversee medical care. This balance of staff helps ensure that someone is always ready to check on a patient. It is helpful to know who will be walking through your door. You can ask them about their specific experience with your loved one's health condition. Their long record of service is a sign of their stability in the local area.
Quality Care Marks
What Is Hospice Care Like in EAGLE PASS?
Hospice care in Maverick County focuses on comfort and dignity. The goal is to keep patients in their own homes whenever possible. A team of nurses and a physician work together to manage pain. They also provide help with daily activities and emotional support. Because Haven Hospice is based right here in Eagle Pass, the staff knows the area well. They have eighteen total employees ready to assist. This group includes nurses who visit homes to provide care. They can help adjust medications or offer guidance to family caregivers. Having a local team makes it easier to get quick responses when needs change. The care plan changes as the patient's condition changes. It is a team effort to keep the patient comfortable and calm. They are there to listen to your concerns and answer your questions at any hour of the day.
What to Ask When Choosing a Hospice Provider
You should feel confident before you sign any paperwork. First, ask how quickly a nurse can get to your home in an emergency. You need to know that help is available at night and on weekends. Second, ask how often the nurse will visit the patient. You want a schedule that meets your current needs for support and care. Third, find out how they help family caregivers who might be tired. Some agencies offer volunteers or respite breaks to give you a rest. Finally, ask what happens if the patient needs care in a hospital setting. A good provider will explain their process clearly and without using confusing medical jargon. You deserve simple answers to these simple questions. Take your time to talk with the staff and see if they are a good match for your loved one.
Keep Your Family Stories Alive
Your loved one has a lifetime of stories that deserve to be saved. We can help you record their memories in a way that lasts for generations to come.
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