ACCENTCARE HOSPICE & PALLIATIVE CARE OF TEXAS
Provider Information
- Address
- 17855 DALLAS PKWY STE 300
DALLAS, TX 75287 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 9, 2017
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
10
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what ACCENTCARE HOSPICE & PALLIATIVE CARE OF TEXAS reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how ACCENTCARE HOSPICE & PALLIATIVE CARE OF TEXAS compares to hospices nationwide.
9.8 minutes
of nurse care per routine home care day, on average
That is the 23rd percentile among hospices nationally. The national median is about 12 minutes.
35
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.8 min
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.5%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life84.7%
Ranks better than about 19% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits73.6%
Ranks better than about 21% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care1.9%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months25%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care11.5%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.8%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$22,597 · 73rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 48.6% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life48.6%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer18%
- Dementia30%
- Heart and circulatory disease26%
- Other conditions13%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About AccentCare Hospice & Palliative Care of Texas
AccentCare Hospice & Palliative Care of Texas serves the Dallas area from its location on Dallas Parkway. This freestanding hospice provider offers specialized end-of-life care for patients and their loved ones. They have been certified by Medicare since early 2017 to provide these medical services. The team holds accreditation from the Accreditation Commission for Health Care. This group checks providers to ensure they meet high standards for patient care and safety. Accreditation shows a commitment to these clear rules of quality. It is a mark of professional oversight that families can look for when they research local hospice options. Choosing a certified and accredited provider can give families extra peace of mind during a difficult time. This team works to support patients in Collin County and the surrounding region with dedicated medical attention and comfort.
Provider Details
This provider operates as a for-profit organization. It maintains a specific team structure to handle hospice needs in Dallas. The staff includes three registered nurses and one licensed practical nurse who manage daily care. They do not currently use volunteers in their service model. The team size is ten people in total. This size allows for a focused approach to the specific needs of each patient under their care. Medicare certification since 2017 confirms they have met federal requirements for years. Families should know that freestanding hospices like this one often have specific teams dedicated only to hospice work. This setup can sometimes lead to more consistent communication for the family. You can reach their office directly at 214-307-7048 to ask about their current capacity or how they coordinate with your primary doctor. They are ready to answer your questions about their specific care plans.
Quality Performance
What Is Hospice Care Like in Dallas?
Hospice care in Dallas focuses on comfort when a cure is no longer the goal. The care team comes to the patient wherever they call home. This might be a private house or an assisted living facility. They manage pain and other symptoms to improve quality of life. The care is delivered by a team of nurses and aides. These professionals visit regularly to check on the patient and provide support. Because this provider is a freestanding hospice, their team is dedicated entirely to this type of care. They coordinate with your doctor to make sure the plan fits your specific medical needs. The goal is to keep the patient comfortable and surrounded by family. This approach helps reduce the stress of frequent hospital trips. It allows the focus to stay on the patient and their personal comfort every single day.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask questions before you choose a provider. Start by asking how quickly they can start care after a referral. Quick action matters when a patient is in pain. Ask how the team handles medical emergencies after normal business hours. You need to know who will answer the phone at night. Ask how they coordinate care with the patient's existing doctors. This ensures everyone is on the same page. Finally, ask what specific support they offer to family members. Some providers offer extra help for caregivers who are feeling overwhelmed. Getting clear answers helps you make a choice that fits your family's needs. Do not feel rushed to sign any papers until you have the answers you need. A good provider will be happy to talk through these details with you.
Keep Family Stories Alive
Preserving memories can be a meaningful way to honor a loved one during this time. We offer tools to help you record and share the life stories that matter most.
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Helpful Guides for Families
Understanding Hospice Levels of Care: A Family Guide
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How to Spot a Trustworthy Hospice in 2026
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Hospice at Home vs. Inpatient: Choosing the Right Care
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.