HospiceScout

ENVOY HOSPICE NORTH LLC

OtherCHAP AccreditedFreestanding Hospice

Provider Information

Address
4040 TX-121
CARROLLTON, TX 75010
Ownership Type
Other
Medicare Certified Since
July 21, 2016

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for ENVOY HOSPICE NORTH LLC
RoleStaff Count
Registered Nurses (RN)3
Licensed Practical Nurses (LPN)1
Physicians1
Volunteers3

11

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what ENVOY HOSPICE NORTH LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

About Envoy Hospice North LLC

Envoy Hospice North LLC provides hospice care for families in Carrollton, Texas. This freestanding hospice provider operates from their office on TX-121. They have served the community since July 2016. The agency holds accreditation from CHAP. This means they meet high standards for patient care and safety set by an outside group. You can find them in Denton County. They focus on providing comfort and support for patients during their end-of-life journey. The team works hard to serve those in need of specialized care within the local area.

More About This Provider

This agency is listed as an other ownership type. They have been certified by Medicare for many years now. Accreditation is a big step for any health provider. It shows that a group like CHAP checked their work against national goals. They look at how the staff treats patients and how they keep records. This process happens every few years. It proves the agency keeps its promises to the public. You should feel free to ask them about their last survey results. They want to be open with you. Most families find that asking about these audits helps them feel more calm about their choice.

Quality Ratings

Official quality ratings for this provider are not yet available from CMS. However, they maintain current accreditation from CHAP, which reflects a commitment to meeting national healthcare standards.

What Is Hospice Care Like in CARROLLTON?

Hospice care in this part of Texas focuses on comfort for the whole family. You will find a team approach here. This agency employs 11 people in total to help with daily needs. Their staff includes three registered nurses and one licensed practical nurse. A physician is also on staff to guide medical care. They have three volunteers who assist with patient needs as well. These workers visit homes to provide relief and support. They manage pain and help with emotional needs. Most people choose to stay in their own homes for this care. The team visits you there. It makes things much easier for everyone involved. They aim to keep the patient as comfortable as possible each day.

What to Ask When Choosing a Hospice Provider

You have a right to ask questions before you pick a team. Start by asking how quickly a nurse can get to your home in an emergency. You should ask what happens if the patient needs help at night or on the weekend. Ask them how they handle pain and other symptoms. You might also want to know how often a nurse will visit. It is good to ask how they support family members too. Does the team include a social worker or a chaplain? Are there volunteers who can sit with the patient? These answers will help you see if they are a good fit. Take your time with these talks.

Preserve Your Family Stories

Your loved one has a life full of lessons and memories. We offer tools to help you record and save these stories for future generations to cherish.

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.