OPTIMUM HOSPICE LLC
Provider Information
- Address
- 2245 KELLER WAY STE 150 UNIT H
CARROLLTON, TX 78583 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 15, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 1 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what OPTIMUM HOSPICE LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how OPTIMUM HOSPICE LLC compares to hospices nationwide.
8.6 minutes
of nurse care per routine home care day, on average
That is the 13th percentile among hospices nationally. The national median is about 12 minutes.
5
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.6 min
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits75%
Ranks better than about 19% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care16.7%
Ranks better than about 6% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months16.7%
Ranks better than about 91% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$14,295 · 30th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About OPTIMUM HOSPICE LLC
OPTIMUM HOSPICE LLC provides end of life care services to families in Carrollton, Texas. The team offers support for patients needing comfort during their final months. They hold accreditation from the Accreditation Commission for Health Care. This third party review shows a commitment to meeting high industry standards for safety and care. They have served the community since September 2021 as a freestanding hospice provider. Choosing a local team can help keep care personal and fast. Families often prefer providers that are close to home. This setup allows for quicker visits when needs change suddenly. That is a real benefit for your loved one. The agency operates as a for profit organization in Dallas County. They focus on meeting the specific needs of each patient they serve every single day.
Provider Details
This agency is certified to receive Medicare payments. Being a for profit hospice means they manage their own resources to deliver patient care. The Accreditation Commission for Health Care reviews their processes to ensure they follow strict rules. These rules cover everything from how they store medicine to how they train their staff members. You should look for this stamp of approval when you compare different hospice agencies. It acts as a safety net for your family. The team consists of seven total employees who manage daily operations. This includes two registered nurses and one licensed practical nurse on the payroll. They also work with one volunteer to support their mission. Having a small team often means a more consistent experience for the patient. You get to know the faces behind the care. It keeps communication simple and direct for everyone involved.
Quality of Care
What Is Hospice Care Like in CARROLLTON?
Hospice care in this area centers on making the patient as comfortable as possible. It is not about curing an illness. Instead, it is about managing pain and keeping the patient at home. Many agencies in Dallas County provide nurses, aides, and social workers to help with these daily needs. The team at OPTIMUM HOSPICE LLC uses their nursing staff to check on symptoms and adjust medicine plans. They work to prevent hospital trips that might cause extra stress. You will find that hospice teams here are experts at listening to what families want. They explain the medical side so you can focus on spending time with your loved one. Most care happens in your own house or apartment. This keeps the environment familiar and quiet for the patient. It helps everyone feel more at peace during a hard time.
What to Ask When Choosing a Hospice Provider
You should feel confident before you sign any paperwork. Start by asking how many nurses they have on staff. You should also ask how they handle pain management calls during the night or on weekends. It is wise to ask about their experience with your specific diagnosis. Does the team have a nurse who is an expert in that area? You might also ask how they support family members who are grieving. Do they offer counseling or group meetings? Finally, ask how quickly they can arrive if an emergency happens. You deserve an answer that is clear and honest. Write down your questions before you call to make sure you do not miss anything. A good provider will be happy to spend time answering every single one of them. They should make you feel heard and respected throughout the entire conversation.
Preserve Your Family Stories
Capture the life lessons and memories of your loved ones to keep their legacy alive for future generations.
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Some stories are worth writing down
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