HospiceScout

STAR CITY HOSPICE

OtherCHAP AccreditedFreestanding Hospice

Provider Information

Address
1433 PRAIRIE DRIVE
CARROLLTON, TX 75007
Ownership Type
Other
Medicare Certified Since
November 2, 2017

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for STAR CITY HOSPICE
RoleStaff Count
Registered Nurses (RN)5
Physicians2

13

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what STAR CITY HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Respite care (up to five days at a time, to give family caregivers a break)
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how STAR CITY HOSPICE compares to hospices nationwide.

9.9 minutes

of nurse care per routine home care day, on average

That is the 24th percentile among hospices nationally. The national median is about 12 minutes.

15

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day9.9 min

    Ranks better than about 24% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7.7%

    Ranks better than about 47% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life87.2%

    Ranks better than about 24% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits77.8%

    Ranks better than about 16% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care4.3%

    Ranks better than about 65% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months39.1%

    Ranks better than about 43% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care8.7%

    Ranks better than about 42% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)81st percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$25,286 · 83rd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 63% of patients or more. Most hospices score above 90 percent.
  • Pain screening91.3%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment90%
  • Treatment preferences discussed78.3%
  • Beliefs and values discussed91.3%
  • Visits in the last days of life66.7%
  • All care steps completed63%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer20%
  • Dementia42%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Star City Hospice in Carrollton

Star City Hospice serves residents in Carrollton, Texas, and the surrounding Denton County area. They provide specialized end-of-life care focused on comfort, dignity, and quality of life for patients. Their team works hard to support both the patient and their loved ones during a difficult season. Whether at home or in a facility, they bring expert care directly to where families need it most. That is a huge relief when you are already dealing with so much change. The team is dedicated to meeting physical, emotional, and spiritual needs with compassion. They understand that every family has a unique story, and they strive to honor that in every interaction. Choosing the right partner for this journey matters deeply, and this local team is ready to help you navigate each step with grace and clear communication.

About Star City Hospice

Star City Hospice has been a Medicare-certified provider since November 2017. Being certified means they meet strict federal standards for safety and care quality. Their ownership is listed as 'Other,' which is common for many specialized hospice agencies across the state. What should families know? They have built a solid track record over the last several years. You want a team that knows the local healthcare landscape inside and out. That is exactly what you get here. They focus on managing pain and symptoms so that patients can spend their time in comfort. It is not just about medical tasks, though. It is about building a bridge of support for the whole family. They provide the tools and guidance needed to make informed decisions together. When you meet with their staff, ask how they tailor their care plans to fit your specific situation and daily routines.

Top-Tier Quality Care

Star City Hospice holds a perfect 5/5 star rating from Medicare. This includes a 5/5 star rating for their quality of care. These scores come from the CMS Hospice Care Index, which measures how well a provider manages patient needs. It is a clear sign that they hit high marks for clinical excellence and service.

Understanding Hospice Care in Carrollton

Finding hospice care in Denton County can feel like a heavy task when you are already tired. The good news is that Carrollton has access to high-quality options that prioritize your peace of mind. Hospice is not a place you go to give up. Instead, it is a specialized service that brings comfort to your doorstep. The goal is to maximize the time you have together. Most care happens in your own home, surrounded by familiar items and memories. But it can also take place in assisted living centers or nursing homes. The thing is, hospice is a team effort. You get nurses, aides, social workers, and chaplains who all work under one plan. They handle the complex medical parts so you can focus on being a son, daughter, or spouse. It is about reclaiming your time and energy for what matters most.

What to Ask When Choosing a Hospice Provider

You should feel empowered to ask tough questions before you pick a provider. Start by asking how quickly a nurse can get to your home if an emergency happens at night. You also need to know who will be your main point of contact for daily updates. Ask them to explain how they handle pain management and symptom control specifically for your loved one's condition. It is also helpful to ask what kind of support they offer for grieving family members after a loss. Do they have volunteers who can sit with the patient to give you a short break? These small details make a massive difference in your daily life. Trust your gut during these talks. If a provider cannot answer these simple questions clearly, keep looking until you find one that does. You deserve honest answers and a team that listens.

Preserve Your Family's History

This time is about more than just medical care. It is a chance to gather stories, capture memories, and hold onto the moments that define a life well-lived. We offer tools to help you record and save those precious family tales for future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.