HOSPICE OF WEST TENNESSEE
Provider Information
- Address
- 1804 HWY 45 BYPASS DUFFY TOWERS SUITE 100
JACKSON, TN 38305 - Ownership Type
- Other
- Medicare Certified Since
- October 24, 1988
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 12 |
| Licensed Practical Nurses (LPN) | 3 |
| Physicians | 1 |
| Volunteers | 1 |
32
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOSPICE OF WEST TENNESSEE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- General inpatient care (for pain or symptoms that cannot be managed elsewhere)
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOSPICE OF WEST TENNESSEE compares to hospices nationwide.
10.3 minutes
of nurse care per routine home care day, on average
That is the 28th percentile among hospices nationally. The national median is about 12 minutes.
55
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.3 min
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.3%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life90.1%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits57.9%
Ranks better than about 43% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care11.9%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months25.4%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care10.2%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)95th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$8,568 · 7th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 37.9% of patients or more. Most hospices score above 90 percent.
- Pain screening98.8%
- Pain assessment100%
- Breathing difficulty screening99%
- Breathing difficulty treatment98.9%
- Treatment preferences discussed100%
- Beliefs and values discussed99.4%
- Bowel care for patients on opioids98.9%
- Visits in the last days of life37.9%
- All care steps completed96.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer47%
- Dementia5%
- Heart and circulatory disease14%
- Lung and respiratory disease9%
- Stroke16%
- Other conditions10%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice of West Tennessee
Hospice of West Tennessee serves families across Madison County from their office on the Highway 45 Bypass in Jackson. They provide end-of-life care focused on comfort, dignity, and support for your loved ones. Choosing a hospice team is a deeply personal decision that happens during a difficult season. This provider has been serving the community since 1988, offering a long history of local care. That is a significant amount of time to build trust in a neighborhood. They focus on managing pain and helping families navigate the emotional journey of hospice care. Their team works right here in Jackson to ensure your family gets the attention they deserve. It is about making sure every day counts, even when time feels short. You want a team that understands the local area and cares about the people living here. That is exactly what this provider aims to do every single day for the families they support.
About Hospice of West Tennessee
This provider has held Medicare certification since October 24, 1988. That is over three decades of experience in the hospice field. They operate under an 'Other' ownership structure, which is common for many established agencies in the region. What does this mean for your family? It means they must meet strict federal standards to keep their certification active. They have been inspected and reviewed by Medicare to ensure they follow safety and care rules. When you choose a long-standing provider, you benefit from their deep roots in the medical community. They have seen changes in healthcare and adapted their practices over many years. You should feel comfortable asking them about their specific experience with your loved one's condition. A good provider will always be open about their history and how they handle complex care needs. Transparency is the foundation of a strong relationship between your family and the hospice staff you invite into your home.
Quality of Care
Understanding Hospice Care in Jackson
Hospice care is not about giving up. It is about choosing a different kind of care that puts comfort first. In Jackson, you have access to providers who visit you at home, in assisted living, or in a nursing facility. The goal is simple: to reduce pain and help your loved one stay peaceful. Most people do not realize that hospice includes a whole team. You get nurses, aides, social workers, and chaplains working together. And the best part? Medicare pays for almost all of it. This includes medicines, equipment like hospital beds, and regular visits from the clinical team. Many families wait too long to ask for help because they think hospice is only for the final days. The truth is, starting early provides more time for the team to build a bond. This extra time makes a world of difference when things get hard. Reach out early to learn how they can help you.
What to Ask When Choosing a Hospice Provider
Picking the right partner is a big step. You should feel empowered to ask hard questions before you sign anything. Start by asking how quickly they can arrive if you have an emergency at night. Reliability is vital. You also want to know how they handle pain management and if they have a doctor who specializes in end-of-life care. Ask them how they support the family after a loss, too. Grief support is a key part of the services they should offer. Here is a short list to keep in your pocket:
- How often will a nurse visit my loved one?
- What happens if we have a crisis in the middle of the night?
- How does your team involve us in the daily care plan?
- Can you tell me about your experience with my loved one's specific illness?
Preserve Your Family's History
The stories and memories you share today are a gift for the future. We can help you record these precious moments for the people you love most.
Start Preserving MemoriesOther Hospice Providers Nearby
TENNESSEE QUALITY CARE - HOSPICE
HENRY COUNTY MEDICAL CENTER HOSPICE
LINCOLN MEDICAL HOME HEALTH AND HOSPICE
AVEANNA HOSPICE
HOSPICE OF CUMBERLAND COUNTY INC
UNIVERSITY OF TN MEDICAL CENTER HOME CARE SERVICES
Helpful Guides for Families
Understanding Medicare Hospice Benefit: A Family Guide
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