HospiceScout

HOSPICE OF WEST TENNESSEE

Provider Information

Address
1804 HWY 45 BYPASS DUFFY TOWERS SUITE 100
JACKSON, TN 38305
Ownership Type
Other
Medicare Certified Since
October 24, 1988

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Hospice of West Tennessee

Hospice of West Tennessee serves families across Madison County from their office on the Highway 45 Bypass in Jackson. They provide end-of-life care focused on comfort, dignity, and support for your loved ones. Choosing a hospice team is a deeply personal decision that happens during a difficult season. This provider has been serving the community since 1988, offering a long history of local care. That is a significant amount of time to build trust in a neighborhood. They focus on managing pain and helping families navigate the emotional journey of hospice care. Their team works right here in Jackson to ensure your family gets the attention they deserve. It is about making sure every day counts, even when time feels short. You want a team that understands the local area and cares about the people living here. That is exactly what this provider aims to do every single day for the families they support.

About Hospice of West Tennessee

This provider has held Medicare certification since October 24, 1988. That is over three decades of experience in the hospice field. They operate under an 'Other' ownership structure, which is common for many established agencies in the region. What does this mean for your family? It means they must meet strict federal standards to keep their certification active. They have been inspected and reviewed by Medicare to ensure they follow safety and care rules. When you choose a long-standing provider, you benefit from their deep roots in the medical community. They have seen changes in healthcare and adapted their practices over many years. You should feel comfortable asking them about their specific experience with your loved one's condition. A good provider will always be open about their history and how they handle complex care needs. Transparency is the foundation of a strong relationship between your family and the hospice staff you invite into your home.

Quality of Care

Hospice of West Tennessee holds a perfect 5/5 overall rating from CMS. They also earned a 5/5 score for their quality of care. Families reported a 4/5 satisfaction rating, showing a strong commitment to service and excellence in the Jackson area.

Understanding Hospice Care in Jackson

Hospice care is not about giving up. It is about choosing a different kind of care that puts comfort first. In Jackson, you have access to providers who visit you at home, in assisted living, or in a nursing facility. The goal is simple: to reduce pain and help your loved one stay peaceful. Most people do not realize that hospice includes a whole team. You get nurses, aides, social workers, and chaplains working together. And the best part? Medicare pays for almost all of it. This includes medicines, equipment like hospital beds, and regular visits from the clinical team. Many families wait too long to ask for help because they think hospice is only for the final days. The truth is, starting early provides more time for the team to build a bond. This extra time makes a world of difference when things get hard. Reach out early to learn how they can help you.

What to Ask When Choosing a Hospice Provider

Picking the right partner is a big step. You should feel empowered to ask hard questions before you sign anything. Start by asking how quickly they can arrive if you have an emergency at night. Reliability is vital. You also want to know how they handle pain management and if they have a doctor who specializes in end-of-life care. Ask them how they support the family after a loss, too. Grief support is a key part of the services they should offer. Here is a short list to keep in your pocket:

  • How often will a nurse visit my loved one?
  • What happens if we have a crisis in the middle of the night?
  • How does your team involve us in the daily care plan?
  • Can you tell me about your experience with my loved one's specific illness?
Take your time with these answers. You deserve a team that makes you feel heard, respected, and truly cared for throughout this process.

Preserve Your Family's History

The stories and memories you share today are a gift for the future. We can help you record these precious moments for the people you love most.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.