TENNESSEE QUALITY CARE - HOSPICE
Provider Information
- Address
- 409 WALKER ROAD
JACKSON, TN 38305 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 18, 2001
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 36 |
| Licensed Practical Nurses (LPN) | 7 |
| Volunteers | 3 |
90
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what TENNESSEE QUALITY CARE - HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Both provided directly and arranged with other facilities
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how TENNESSEE QUALITY CARE - HOSPICE compares to hospices nationwide.
13.8 minutes
of nurse care per routine home care day, on average
That is the 66th percentile among hospices nationally. The national median is about 12 minutes.
193
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.8 min
Ranks better than about 66% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.5%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.4%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits32.4%
Ranks better than about 76% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10.6%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months29.8%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care10.1%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice4.8%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$14,255 · 30th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 68.2% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life68.2%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer23%
- Dementia32%
- Heart and circulatory disease18%
- Lung and respiratory disease11%
- Stroke4%
- Other conditions13%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Supportive Care in Jackson
Tennessee Quality Care - Hospice serves families in Jackson, Tennessee, and the surrounding Madison County area. They offer comfort-focused care for people facing a life-limiting illness. The team works to manage pain and symptoms while supporting the emotional needs of the entire family. It is a local option for those who want compassionate end-of-life care close to home. The thing is, choosing the right support makes a world of difference during a tough time.
About Tennessee Quality Care - Hospice
This provider operates as a for-profit organization. They have been Medicare-certified since June 18, 2001. That is over two decades of serving the community. When you look at a hospice agency, you should know that Medicare certification means they follow strict federal safety and quality rules. Being around that long shows they have deep roots in the region. Families should know that the care team includes doctors, nurses, and aides who visit you. They work together to make sure the patient stays comfortable. That is their main goal. It is helpful to know they are an established partner for your family's journey.
High Marks for Quality
Understanding Hospice Care in Jackson
Hospice care in Madison County is about living well for as long as possible. Many people think hospice is just for the final days, but it can start much sooner. The goal is to focus on quality of life rather than a cure for the illness. Here is why that matters: it allows the patient to spend more time with loved ones. The team in Jackson helps with medicine, equipment, and personal care. And they offer support to the family members too. It is not just about the patient; it is about the whole circle of people involved. You do not have to walk this path alone. Having local experts by your side can help you feel more confident about your choices. It brings peace of mind when you know someone is just a phone call away.
What to Ask When Choosing a Hospice Provider
It is normal to feel overwhelmed when picking a hospice partner. Start by asking questions that matter most to your family. First, ask how quickly a nurse can get to your home if an emergency happens at night. You want to know help is available around the clock. Second, ask what the team will do to keep the patient free from pain. Good symptom control is the heart of hospice. Third, ask how they support the family after a loss. Grief support is a key part of their job. Finally, ask if they have experience with the specific condition your loved one is facing. The thing is, you are the boss of this decision. Take your time to find a team that feels like a good fit for your values and needs.
Keep Your Family Stories Alive
Your loved one has a lifetime of wisdom and memories. Now is the perfect time to capture those stories and preserve them for future generations to cherish.
Start Saving MemoriesOther Hospice Providers Nearby
HOSPICE OF WEST TENNESSEE
AMEDISYS HOSPICE CARE
HENRY COUNTY MEDICAL CENTER HOSPICE
AMEDISYS HOSPICE, AN ADVENTA COMPANY
CARIS HEALTHCARE
ALIVE HOSPICE INC
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