HospiceScout

NOVA HOSPICE

Provider Information

Address
AVE DE DIEGO 580 2ND FLOOR SUITE C
SAN JUAN, PR 00920
Ownership Type
For-Profit
Medicare Certified Since
April 24, 1992

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

About NOVA HOSPICE

NOVA HOSPICE serves families in San Juan, Puerto Rico. They provide compassionate end-of-life care for those in need. Their team focuses on comfort and dignity for every patient. They work hard to support the physical and emotional needs of their patients. You can find their office located at Ave De Diego 580, 2nd Floor, Suite C. The team is dedicated to helping families navigate this difficult journey with care. They aim to provide peace and support during a very sensitive time. Whether you live in the heart of San Juan or nearby, they are ready to help. Please reach out to them at (787) 287-4094 to learn more about their specific care options. They are committed to serving the local community with respect and kindness.

About NOVA HOSPICE

NOVA HOSPICE is a for-profit hospice provider. They have been Medicare certified since April 24, 1992. This long history shows their commitment to meeting federal standards for care. Being Medicare certified means they follow strict rules to keep patients safe. Families should know that this provider has served the community for many years. It is important to choose a team that has a proven track record. Their experience can offer peace of mind when you need it most. You can trust that they understand the regulations required to provide good care. They continue to maintain their certification to help families get the best support possible. When you look for a hospice provider, history and stability matter. NOVA HOSPICE has shown they can provide care for decades. Their focus remains on the well-being of the people they serve in the San Juan area.

Quality of Care

NOVA HOSPICE has earned a 4/5 star rating from CMS. This rating covers their overall performance and quality of care. It shows that they meet high standards for helping patients stay comfortable.

Understanding Hospice Care in San Juan

Hospice care is a special type of care for people with serious illnesses. It focuses on comfort rather than a cure. In San Juan, many families use hospice to help their loved ones live with dignity. The goal is to manage pain and control symptoms effectively. This allows patients to spend their time in a peaceful way. Hospice teams include doctors, nurses, and social workers. They visit patients at home or in facilities to provide support. They also offer help to family members who are grieving. Choosing hospice is a big decision for any family. It is a choice to focus on quality of life and comfort. You are not alone in this process. Many resources exist in San Juan to help you find the right path for your loved one. Talking to a provider can help you understand how they can best serve your specific family needs.

What to Ask When Choosing a Hospice Provider

Finding the right hospice team can feel hard. It helps to ask clear questions before you decide. Here are some things you should ask any provider you consider:

  • How quickly can your team reach our home if we have an emergency?
  • What services do you provide to support the family members who are grieving?
  • How do you manage pain and other symptoms to keep the patient comfortable?
  • Will we have a main nurse who will visit us regularly?

These questions help you see if a provider is a good fit. You want a team that listens to your concerns. You also want a team that answers your questions with honesty and care. Never be afraid to ask for more details. Your family deserves the best support during this time. Take your time to find the right partner for your journey.

Preserve Your Family Stories

Your family history is a beautiful gift. We can help you save your favorite memories and stories during this time. Start recording your journey today.

Learn More

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.