HospiceScout

HOSPICIO TOQUE DE AMOR

For-ProfitFreestanding Hospice

Provider Information

Address
URB SAN SALVADOR A15 CALLE VENDING SUITE 1
MANATI, PR 00674
Ownership Type
For-Profit
Medicare Certified Since
January 12, 1994

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HOSPICIO TOQUE DE AMOR
RoleStaff Count
Registered Nurses (RN)3
Licensed Practical Nurses (LPN)1
Physicians3
Volunteers18

9

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HOSPICIO TOQUE DE AMOR reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HOSPICIO TOQUE DE AMOR compares to hospices nationwide.

16.6 minutes

of nurse care per routine home care day, on average

That is the 85th percentile among hospices nationally. The national median is about 12 minutes.

10

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day16.6 min

    Ranks better than about 85% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6.8%

    Ranks better than about 36% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life94.7%

    Ranks better than about 59% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits9.3%

    Ranks better than about 96% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care13.3%

    Ranks better than about 12% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months26.7%

    Ranks better than about 77% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$6,987 · 3rd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 62.9% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life62.9%
  • All care steps completed96.9%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer27%
  • Dementia27%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care at Hospicio Toque de Amor

Hospicio Toque de Amor offers dedicated hospice services to residents in Manati, Puerto Rico. They focus on comfort and support for patients facing life-limiting illnesses. Their team provides care that honors the dignity of every person they serve. Families in Manati can rely on their experienced staff for expert medical care and emotional guidance. Choosing the right hospice is a major decision for your loved ones. This provider strives to make a difficult time more peaceful. They serve the local community with a deep commitment to quality and kindness. You can find their office located at Urb San Salvador in Manati. They work closely with patients and families to manage symptoms effectively. Their goal is to improve the quality of life during your most important moments. You are not alone when you choose this local provider for your care needs.

About HOSPICIO TOQUE DE AMOR

Hospicio Toque de Amor operates as a for-profit hospice provider. They have been Medicare certified since January 12, 1994. This long history shows they have helped families in the region for many years. Medicare certification means they meet strict federal standards for safety and care. Families should know that this provider is held to high expectations by government agencies. Being a for-profit organization, they focus on delivering efficient and effective care services. Their longevity in the healthcare field is a sign of stability for those they support. You can feel confident knowing they have navigated the healthcare landscape for over three decades. When you meet with their team, ask about their specific approach to pain management. They are ready to assist you with the transition to hospice care. Their office in Manati is prepared to answer your questions and provide the support your family needs during this time.

Exceptional Quality of Care

Hospicio Toque de Amor holds a perfect 5/5 star overall rating from Medicare. They also earned a 5/5 star rating for their quality of care. These scores are based on the Hospice Care Index. A perfect score shows they provide excellent support and meet high standards for patient comfort.

Understanding Hospice Care in MANATI

Hospice care is a special type of care for people with serious illnesses. It focuses on comfort instead of trying to cure the illness. In Manati, hospice teams visit patients where they live. This could be at home or in a care facility. The goal is to manage pain and help patients stay comfortable. Hospice also offers support to the family members who care for them. This includes help with emotional stress and daily tasks. You do not have to handle a health crisis by yourself. Local providers like Hospicio Toque de Amor understand the culture and needs of the Manati community. They work to ensure patients remain in familiar surroundings whenever possible. Having a local team means they can reach you quickly when needs change. Hospice is about living each day as fully as possible. It is a choice for peace and family connection during a difficult season of life.

What to Ask When Choosing a Hospice Provider

Choosing the right hospice team is a very big step for your family. You should feel comfortable with the people who will enter your home. Here are some questions to help you start the conversation:

  • How quickly can a nurse get to my home if an emergency happens?
  • What specific services do you provide to support family caregivers at home?
  • How do you handle pain management and medication changes for patients?
  • Can you tell me about the volunteers or spiritual support you offer?

Asking these questions will help you understand their process. It also helps you see if their values match your family's needs. Do not be afraid to ask for more information until you feel satisfied. You deserve to work with a team that listens to your concerns. A good hospice provider will welcome these questions with kindness and honesty. Take your time to find the right fit for your loved one.

Preserve Your Family's Story

This time is precious for your family. Capture your loved one's wisdom and stories to keep them safe for future generations to enjoy.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.