HospiceScout

CONDADO HOSPICE PROGRAM INC

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
186 CALLE JUAN P DUARTE
SAN JUAN, PR 00917
Ownership Type
For-Profit
Medicare Certified Since
October 30, 1992

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for CONDADO HOSPICE PROGRAM INC
RoleStaff Count
Registered Nurses (RN)7
Licensed Practical Nurses (LPN)2
Physicians2
Volunteers8

21

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what CONDADO HOSPICE PROGRAM INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how CONDADO HOSPICE PROGRAM INC compares to hospices nationwide.

12.3 minutes

of nurse care per routine home care day, on average

That is the 51st percentile among hospices nationally. The national median is about 12 minutes.

47

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day12.3 min

    Ranks better than about 51% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends5.1%

    Ranks better than about 16% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life85.8%

    Ranks better than about 21% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits9.4%

    Ranks better than about 96% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care3.3%

    Ranks better than about 71% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months50.5%

    Ranks better than about 16% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care1.1%

    Ranks better than about 80% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice4.4%

    Ranks better than about 14% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$6,684 · 2nd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 34.1% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Breathing difficulty screening96.8%
  • Breathing difficulty treatment96.5%
  • Treatment preferences discussed99.1%
  • Beliefs and values discussed92.7%
  • Bowel care for patients on opioids86.4%
  • Visits in the last days of life34.1%
  • All care steps completed86.2%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer21%
  • Dementia42%
  • Heart and circulatory disease10%
  • Lung and respiratory disease8%
  • Stroke8%
  • Other conditions12%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in San Juan

Condado Hospice Program Inc is a dedicated hospice provider located in San Juan, Puerto Rico. They offer end-of-life care services to families in the local community. Their team focuses on comfort and support during a difficult time. Choosing the right hospice is a major decision for your family. This provider has served the area since 1992. They aim to provide quality care for those who need it most. Their location at 186 Calle Juan P Duarte serves patients across the San Juan region. We know that finding the right support is important for your peace of mind. Our directory helps you learn more about your local options. We want to help you make an informed choice for your loved one. You can reach their team at (787) 758-4310 to discuss their services in more detail.

About Condado Hospice Program Inc

Condado Hospice Program Inc is a for-profit hospice provider. They have been Medicare certified since October 30, 1992. This long history shows their commitment to meeting federal standards for hospice care. Families should know that being Medicare certified means they follow strict rules for quality and safety. When you look for a hospice, consider how their history fits your needs. As a for-profit organization, they manage their resources to provide specific care models. You should always talk to the staff about their specific approach to pain management and support. Ask them how they help families during the transition to hospice care. They have a formal rating from CMS. This helps you compare them to other providers in the region. Understanding these details can help your family feel more confident in your final decision.

Understanding Hospice Care in San Juan

Hospice care is a special type of care for people with serious illnesses. The goal is to provide comfort rather than a cure. In San Juan, many families use these services to stay in their own homes. A team of nurses, doctors, and social workers will visit you. They help manage pain and other symptoms. They also provide emotional support for the whole family. Hospice is not just about the patient. It is about helping the family cope with the end-of-life journey. You can choose a provider that fits your cultural and personal needs. Many providers in Puerto Rico offer bilingual support to help families communicate clearly. It is important to ask about how they manage care in your specific area. Good hospice care brings comfort to your home when you need it most.

What to Ask When Choosing a Hospice Provider

It is normal to have many questions when choosing a hospice. Do not be afraid to ask for clarity. Here are some questions to guide your conversation with a provider:

  • How quickly can your team come to my home for an emergency?
  • What support services do you offer for the family members?
  • How do you manage pain and keep the patient comfortable at home?
  • Can you explain how your team works with our primary doctor?

Asking these questions helps you understand the level of support you will receive. You want a team that listens to your concerns. A good hospice provider will welcome these questions. They should be clear about their processes and response times. Take your time to get the answers you need before you sign any paperwork. Your peace of mind is the priority during this transition.

Preserve Your Family Stories

Your loved one has a lifetime of memories and wisdom to share. Recording these stories is a beautiful gift for future generations. Start capturing these precious moments today to create a lasting family treasure.

Start Recording Stories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.