HospiceScout

QUALITY CARE HOSPICE LLC

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
CARR 14 KM 21 3 BO RIO CANAS
JUANA DIAZ, PR 00795
Ownership Type
For-Profit
Medicare Certified Since
February 9, 2015

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for QUALITY CARE HOSPICE LLC
RoleStaff Count
Registered Nurses (RN)101
Licensed Practical Nurses (LPN)11
Physicians11
Volunteers5

219

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what QUALITY CARE HOSPICE LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2015.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how QUALITY CARE HOSPICE LLC compares to hospices nationwide.

22 minutes

of nurse care per routine home care day, on average

That is the 97th percentile among hospices nationally. The national median is about 12 minutes.

314

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day22 min

    Ranks better than about 97% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.3%

    Ranks better than about 54% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life99.6%

    Ranks better than about 92% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits10.1%

    Ranks better than about 96% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care6.7%

    Ranks better than about 47% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months48.6%

    Ranks better than about 21% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care5.3%

    Ranks better than about 60% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.5%

    Ranks better than about 31% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$8,082 · 5th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 84.3% of patients or more. Most hospices score above 90 percent.
  • Pain screening97.2%
  • Pain assessment87.2%
  • Breathing difficulty screening99.6%
  • Breathing difficulty treatment99.5%
  • Treatment preferences discussed99.9%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids96.8%
  • Visits in the last days of life84.3%
  • All care steps completed94.7%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer26%
  • Dementia35%
  • Heart and circulatory disease13%
  • Lung and respiratory disease8%
  • Stroke10%
  • Other conditions9%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care at Quality Care Hospice LLC

Quality Care Hospice LLC serves patients and families in Juana Diaz, Puerto Rico. They provide specialized end-of-life care focused on comfort and dignity. Their team works to meet the physical and emotional needs of those they serve. They are located on Carr 14 Km 21 3 Bo Rio Canas. If you are looking for local support, their staff is ready to help you. Choosing a hospice provider is a big decision for your family. This team is dedicated to providing care in the heart of Juana Diaz. They aim to support your loved one during their final journey. You can reach their office directly by calling (787) 651-3620 to discuss your specific needs. They are committed to serving the local community with professional care. We hope this information helps you make a choice that feels right for your unique situation.

About Quality Care Hospice LLC

Quality Care Hospice LLC is a for-profit provider. They have been certified by Medicare since February 9, 2015. This long history shows they have experience serving the community. When you choose a hospice, it is important to know about their background. Medicare certification means they must meet specific safety and quality rules. Being a for-profit agency is a common model for hospice care. Families should feel free to ask questions about how they operate. You want a team that matches your values and needs. This provider has been part of the Juana Diaz healthcare landscape for many years. Their long-term presence suggests they have deep roots in the area. We encourage you to contact them to learn more about their daily operations. Getting to know the team can help your family feel more at ease. They are there to provide information to help you plan for the future.

Understanding Hospice Care in Juana Diaz

Hospice care is a special way to care for people who are very ill. The goal is to focus on comfort rather than a cure. In Juana Diaz, hospice teams visit patients where they live. This could be in your own home or a care facility. A team of nurses, doctors, and aides works together. They manage pain and other symptoms to keep the patient calm. They also provide emotional support for the whole family. It is about making every day count. You do not have to walk this path alone. Local providers understand the culture and needs of people in Puerto Rico. They help families handle the stress of end-of-life care. Having a local team means they can reach you quickly when needed. Hospice is meant to improve the quality of life for everyone involved. It is a vital service for our community members.

What to Ask When Choosing a Hospice Provider

Choosing the right hospice is a very personal choice. You should feel comfortable with the team you pick. Here are some questions to ask during your first meeting:

  • How quickly can a nurse get to my home in an emergency?
  • What services do you offer to help family members cope with grief?
  • How do you handle pain management for your patients?
  • Can you explain your approach to spiritual or emotional care?

Take your time when you talk to them. It is okay to ask for more details on any topic. A good provider will be patient and kind with your questions. They should explain things in a way that is easy to follow. Your family deserves clear answers during this time. Write down your notes so you do not forget anything. Trust your instincts when meeting with the staff. You are looking for a partner who will walk beside you. Good communication is the key to a positive experience.

Preserve Your Family Stories

This time is precious for your family. We can help you record and save the stories and memories that define your loved one's life forever.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.