HospiceScout

CROSSROADS HOSPICE OF PHILADELPHIA

Provider Information

Address
523 PLYMOUTH ROAD SUITE 225
PLYMOUTH MEETING, PA 19462
Ownership Type
For-Profit
Medicare Certified Since
December 7, 2006

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Hospice Care in Plymouth Meeting

Crossroads Hospice of Philadelphia serves families in Plymouth Meeting, Pennsylvania, and the surrounding Montgomery County area. They provide end-of-life care focused on comfort, dignity, and quality of life for patients. Their team works to support both the patient and their loved ones during a difficult season. Hospice is about more than just medical needs. It is about honoring the person behind the diagnosis. By choosing a local provider like this one, families get access to care that understands the specific needs of the community. They have been helping neighbors in Pennsylvania since 2006. This long history shows a commitment to the region. Whether you need help with symptom management or emotional support, they have resources ready to assist your family. It is a big step to seek hospice, but you do not have to walk this path alone.

About Crossroads Hospice of Philadelphia

Crossroads Hospice of Philadelphia is a for-profit hospice provider. They earned their Medicare certification on December 7, 2006. That gives them nearly two decades of experience working with Medicare standards. Being a for-profit organization means they operate under specific business models, but they still must meet federal quality rules. What should you look for? First, check how they talk to you during the initial visit. Do they listen more than they speak? That is a great sign. Families should know that every hospice must provide the same basic level of care under Medicare rules. The difference often lies in the staff, the culture, and how quickly they respond to your calls. Don't be afraid to ask about their specific team in Montgomery County. You want to feel a connection with the nurses and aides who will enter your home. Trust your gut feeling after you meet them.

Quality Insights

Crossroads Hospice of Philadelphia holds a 4/5 star overall rating from Medicare. They also earned a 4/5 for quality of care. Their patient satisfaction rating is 3/5 stars. These scores reflect how they perform compared to other hospices nationwide. A 4-star rating shows they are meeting most care goals well. The 3-star satisfaction score suggests there is room for them to improve their communication with families.

Understanding Hospice Care in Plymouth Meeting

Finding the right care in Montgomery County can feel like a maze. But the truth is, all Medicare-certified hospices provide a core team. This team includes a nurse, a doctor, a social worker, and a spiritual counselor. They all work together for the patient. In this part of Pennsylvania, you have several options to choose from. Some are large national groups, while others are smaller and more local. The goal of every hospice is to keep the patient pain-free and comfortable at home. Most care happens where the person lives, whether that is a private house or a nursing facility. The thing is, hospice is not just for the final days. You can start care as soon as a doctor says life expectancy is six months or less. Getting help early often makes the whole experience much smoother for everyone involved. Start the conversation early if you can.

What to Ask When Choosing a Hospice Provider

Choosing a hospice is a deeply personal decision. You need the right information to make a choice you feel good about. Start by asking how they handle medical emergencies after hours. Will a nurse actually come to your home at 2:00 AM? That is a vital question. You should also ask about their specific staff-to-patient ratio. How many families does each nurse support? A smaller caseload often means more time for your loved one. Ask how they handle pain and symptom control. You want to know they have a clear plan for keeping the patient comfortable at all times. Finally, ask what kind of support they offer to family members after a loss. Do they provide grief counseling? Most hospices do, but the quality of that help can vary. Write these questions down before your meeting. It helps you stay focused when emotions are high.

Preserve Your Family's History

Your loved one has a lifetime of stories and wisdom to share. Capturing these memories can be a meaningful way to honor their journey and provide comfort to the entire family for generations to come.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.