CROSSROADS HOSPICE OF PHILADELPHIA
Provider Information
- Address
- 523 PLYMOUTH ROAD SUITE 225
PLYMOUTH MEETING, PA 19462 - Ownership Type
- For-Profit
- Medicare Certified Since
- December 7, 2006
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 35 |
| Volunteers | 1 |
95
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CROSSROADS HOSPICE OF PHILADELPHIA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2013.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CROSSROADS HOSPICE OF PHILADELPHIA compares to hospices nationwide.
6.4 minutes
of nurse care per routine home care day, on average
That is the 3rd percentile among hospices nationally. The national median is about 12 minutes.
131
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day6.4 min
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.3%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life90.1%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits96.5%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care15.5%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months43.5%
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care11.2%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.2%
Ranks better than about 48% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)89th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$16,088 · 40th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 51.2% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening99.8%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life51.2%
- All care steps completed99.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer22%
- Dementia19%
- Heart and circulatory disease18%
- Lung and respiratory disease14%
- Stroke8%
- Other conditions20%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care in Plymouth Meeting
Crossroads Hospice of Philadelphia serves families in Plymouth Meeting, Pennsylvania, and the surrounding Montgomery County area. They provide end-of-life care focused on comfort, dignity, and quality of life for patients. Their team works to support both the patient and their loved ones during a difficult season. Hospice is about more than just medical needs. It is about honoring the person behind the diagnosis. By choosing a local provider like this one, families get access to care that understands the specific needs of the community. They have been helping neighbors in Pennsylvania since 2006. This long history shows a commitment to the region. Whether you need help with symptom management or emotional support, they have resources ready to assist your family. It is a big step to seek hospice, but you do not have to walk this path alone.
About Crossroads Hospice of Philadelphia
Crossroads Hospice of Philadelphia is a for-profit hospice provider. They earned their Medicare certification on December 7, 2006. That gives them nearly two decades of experience working with Medicare standards. Being a for-profit organization means they operate under specific business models, but they still must meet federal quality rules. What should you look for? First, check how they talk to you during the initial visit. Do they listen more than they speak? That is a great sign. Families should know that every hospice must provide the same basic level of care under Medicare rules. The difference often lies in the staff, the culture, and how quickly they respond to your calls. Don't be afraid to ask about their specific team in Montgomery County. You want to feel a connection with the nurses and aides who will enter your home. Trust your gut feeling after you meet them.
Quality Insights
Understanding Hospice Care in Plymouth Meeting
Finding the right care in Montgomery County can feel like a maze. But the truth is, all Medicare-certified hospices provide a core team. This team includes a nurse, a doctor, a social worker, and a spiritual counselor. They all work together for the patient. In this part of Pennsylvania, you have several options to choose from. Some are large national groups, while others are smaller and more local. The goal of every hospice is to keep the patient pain-free and comfortable at home. Most care happens where the person lives, whether that is a private house or a nursing facility. The thing is, hospice is not just for the final days. You can start care as soon as a doctor says life expectancy is six months or less. Getting help early often makes the whole experience much smoother for everyone involved. Start the conversation early if you can.
What to Ask When Choosing a Hospice Provider
Choosing a hospice is a deeply personal decision. You need the right information to make a choice you feel good about. Start by asking how they handle medical emergencies after hours. Will a nurse actually come to your home at 2:00 AM? That is a vital question. You should also ask about their specific staff-to-patient ratio. How many families does each nurse support? A smaller caseload often means more time for your loved one. Ask how they handle pain and symptom control. You want to know they have a clear plan for keeping the patient comfortable at all times. Finally, ask what kind of support they offer to family members after a loss. Do they provide grief counseling? Most hospices do, but the quality of that help can vary. Write these questions down before your meeting. It helps you stay focused when emotions are high.
Preserve Your Family's History
Your loved one has a lifetime of stories and wisdom to share. Capturing these memories can be a meaningful way to honor their journey and provide comfort to the entire family for generations to come.
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Helpful Guides for Families
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Starting the End-of-Life Conversation: A Family Guide
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Some stories are worth writing down
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