HospiceScout

GENTIVA

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
5315 CAMPBELLS RUN ROAD, SUITE 190
PITTSBURGH, PA 15205
Ownership Type
For-Profit
Medicare Certified Since
August 26, 1996

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for GENTIVA
RoleStaff Count
Registered Nurses (RN)14
Licensed Practical Nurses (LPN)1
Physicians1
Volunteers1

38

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.

12.5 minutes

of nurse care per routine home care day, on average

That is the 53rd percentile among hospices nationally. The national median is about 12 minutes.

79

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day12.5 min

    Ranks better than about 53% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.7%

    Ranks better than about 59% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life95.7%

    Ranks better than about 67% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits24.5%

    Ranks better than about 85% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care6.5%

    Ranks better than about 49% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months53.2%

    Ranks better than about 13% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care10.4%

    Ranks better than about 33% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.3%

    Ranks better than about 47% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$16,627 · 42nd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 78% of patients or more. Most hospices score above 90 percent.
  • Pain screening98.3%
  • Pain assessment99.0%
  • Breathing difficulty screening98.8%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99.6%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life78%
  • All care steps completed96.7%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer14%
  • Dementia21%
  • Heart and circulatory disease38%
  • Lung and respiratory disease9%
  • Stroke9%
  • Other conditions11%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

Hospice Care in Pittsburgh

Gentiva serves the Pittsburgh, Pennsylvania area from its location on Campbells Run Road. This freestanding hospice provider offers end-of-life care for patients and their families. They have been certified by Medicare since 1996. Their services are CHAP accredited. That accreditation shows they meet high national standards for safety and care. They work hard to provide comfort for those who need it most. Families living in Allegheny County can look to this provider for support during a difficult time. The team is ready to help patients stay comfortable in their own homes. Choosing a provider is a big step for any family. You deserve to know who is caring for your loved one.

About GENTIVA

Gentiva operates as a for-profit hospice provider. Being a for-profit entity means they report to shareholders while following strict Medicare rules. They earned CHAP accreditation. This group checks hospice agencies to make sure they follow best practices. They look at how the agency manages medicine and pain control. They also check if the staff follows federal laws. This accreditation shows that an outside group has verified their work. You should know that this location employs 38 people. This includes 14 registered nurses and one licensed practical nurse. They also have one physician and one volunteer on the team. Having a full team matters for quality. It ensures that someone is always available to answer your questions. You can see their history of certification starting back in 1996. That is a long time to serve the local community. They have been a part of the Pittsburgh healthcare map for many years now.

High Quality Standards

Gentiva holds top marks across all CMS quality categories. They earned the best possible scores for both their quality of care and patient satisfaction surveys. These results show that families and patients feel supported by the care they receive.

What Is Hospice Care Like in PITTSBURGH?

Hospice care in Pittsburgh focuses on keeping patients comfortable at home. You will find that teams visit you to manage pain and help with daily needs. The staff often includes nurses, doctors, and volunteers who provide extra support. At this location, the team includes 14 registered nurses. This is a high number for a team of 38 total employees. These nurses handle medical needs like dressing changes or pain medicine adjustments. A doctor also oversees the plan to make sure it fits the patient. Volunteers often visit to sit with the patient or give family members a short break. It is a team effort. Each person plays a specific role to keep the patient safe. You might see different faces depending on the day. But they all share the same goal of comfort. They want to make sure your loved one feels heard and respected at all times.

What to Ask When Choosing a Hospice Provider

Choosing the right care is hard work. You should ask questions to feel sure about your choice. Start by asking how quickly a nurse can get to your home if an emergency happens. You should also ask how the team will help with pain management at night or on weekends. It is also good to ask how they support family members who are grieving. Ask them how often the volunteers visit the home. You might also ask if they have experience with the specific condition your loved one has. Do not be afraid to ask for clarity on any part of the plan. You are the advocate for your family member. A good provider will take the time to answer every single question you have. They should be patient and clear. If they seem rushed, look for another group that makes you feel heard.

Preserve Your Family Stories

Your family history is a treasure. Use our simple tools to record memories and preserve your loved one's unique life story for future generations to cherish.

Start Recording

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.