WELLSPAN VNA HOME CARE
Provider Information
- Address
- 1503 QUENTIN ROAD
LEBANON, PA 17042 - Ownership Type
- Non-Profit
- Medicare Certified Since
- August 28, 1992
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 7 |
| Physicians | 1 |
| Volunteers | 12 |
14
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what WELLSPAN VNA HOME CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how WELLSPAN VNA HOME CARE compares to hospices nationwide.
19.7 minutes
of nurse care per routine home care day, on average
That is the 95th percentile among hospices nationally. The national median is about 12 minutes.
30
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day19.7 min
Ranks better than about 95% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends12.3%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.5%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits20.4%
Ranks better than about 89% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care17.2%
Ranks better than about 5% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months51.7%
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care3.4%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.4%
Ranks better than about 21% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$13,068 · 23rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 69.5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening99.3%
- Breathing difficulty treatment96.9%
- Treatment preferences discussed100%
- Beliefs and values discussed99.3%
- Visits in the last days of life69.5%
- All care steps completed96.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer37%
- Dementia16%
- Heart and circulatory disease26%
- Lung and respiratory disease9%
- Other conditions9%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Support in Lebanon
WellSpan VNA Home Care provides hospice services to residents in Lebanon, Pennsylvania. They focus on comfort and quality of life for patients and their loved ones. Families often find that having professional support at home makes a difficult time feel more manageable. Whether you need help with pain management or emotional support, this team is ready to serve. They operate out of their office on Quentin Road, serving the local Lebanon County community with a dedication to non-profit, mission-driven care. It is a relief to know that experts are just a phone call away when your family needs them most.
About WellSpan VNA Home Care
WellSpan VNA Home Care has been Medicare certified since August 1992. That is over three decades of serving the community. As a non-profit organization, their goals center on patient needs rather than corporate profits. That is a big deal for families seeking honest, heart-centered care. They have deep roots in the Lebanon area. Because they have been around for so long, they understand the local healthcare landscape better than most. Choosing a long-standing provider can give you peace of mind during a time of transition. You want a team that knows how to navigate the system while keeping your loved one’s dignity at the front of every decision. Their history shows a steady commitment to the people of Pennsylvania.
High Quality Standards
Understanding Hospice Care in Lebanon
Finding the right hospice care in Lebanon County can feel like a heavy task. But you are not alone in this process. Many families in Pennsylvania choose hospice when they want to focus on comfort instead of curative treatments. Hospice care is not just for the final days. The best time to start is when a doctor says that life expectancy is six months or less. This allows the care team to build a real relationship with your loved one. They help manage symptoms so your family can spend time focusing on what matters most. Being together and making memories becomes the goal. Local providers understand the unique resources available in our area, which helps in connecting you to the right help quickly.
What to Ask When Choosing a Hospice Provider
It is normal to feel unsure about what questions to ask. Start by focusing on how they handle emergencies. Ask, "How quickly can a nurse get to our home if a crisis happens at night?" This is a practical question that helps you gauge their responsiveness. You should also ask about their philosophy on pain management. You want a team that listens to your loved one’s unique needs. Ask how they support family members emotionally, as this is just as vital as physical care. Finally, ask if they provide volunteers for companionship or simple help around the house. These small details often make the biggest difference in your daily life. Trust your gut feeling when you talk to them on the phone.
Preserve Your Family's Story
Your loved one has a lifetime of wisdom and memories. Capturing these stories now provides a lasting gift for your family to cherish for generations to come.
Start Preserving MemoriesOther Hospice Providers Nearby
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Helpful Guides for Families
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.