HOME HEALTH CARE PROFESSIONALS AND HOSPICE
Provider Information
- Address
- 520 BURKE BYPASS
OLYPHANT, PA 18447 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 30, 2006
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Physicians | 0 |
| Volunteers | 0 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOME HEALTH CARE PROFESSIONALS AND HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOME HEALTH CARE PROFESSIONALS AND HOSPICE compares to hospices nationwide.
10.2 minutes
of nurse care per routine home care day, on average
That is the 27th percentile among hospices nationally. The national median is about 12 minutes.
29
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.2 min
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends1.7%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.5%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits76.8%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.9%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months27.6%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care6.9%
Ranks better than about 51% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$16,573 · 42nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 53.5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment91.2%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life53.5%
- All care steps completed91.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer19%
- Dementia15%
- Heart and circulatory disease40%
- Lung and respiratory disease12%
- Other conditions13%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Home Health Care Professionals and Hospice
Home Health Care Professionals and Hospice serves the Olyphant area in Lackawanna County. This provider offers care services and has been part of the Medicare program since 2006. They hold accreditation from the Accreditation Commission for Health Care. This status shows they meet specific standards for patient care and safety. It is a for-profit agency that focuses on meeting the needs of local residents. Being accredited means an outside group checked their work. They looked at how the agency follows rules and keeps patients safe. You can feel better knowing they meet these requirements. This agency provides support right where you live in Pennsylvania. They work to maintain high standards for those they serve. It is a local choice for your family to consider.
About Home Health Care Professionals and Hospice
This agency operates as a for-profit provider. They have maintained their Medicare certification for many years. That is a long history of service. The Accreditation Commission for Health Care reviews them regularly. This group sets high bars for how care should happen. They look at staff training and patient outcomes. Why does this matter to you? It means the provider follows a clear set of rules to keep patients safe. They do not just guess at how to do their jobs. They follow proven steps. The agency currently has seven employees on their team. This includes two registered nurses who provide direct care. They do not have physicians or volunteers on staff. You should talk to them about how they handle medical needs. Ask how they coordinate with your primary doctor. They can explain their specific approach to your care needs.
Quality Performance
What Is Hospice Care Like in OLYPHANT?
Hospice care in Olyphant focuses on comfort and support for patients near the end of life. Local agencies like this one work to manage symptoms and improve daily quality of life. The team includes two registered nurses who lead the clinical side of care. They focus on pain management and physical comfort. They do not have volunteers or doctors on their payroll. This means the nursing team handles most of the direct interactions. You will want to ask how they bring in extra support if you need it. Hospice is about helping the whole family manage this time together. It is not just for the patient. The nurses help you understand what to expect. They provide guidance on how to care for your loved one at home. You should always feel free to ask questions about their daily routines.
What to Ask When Choosing a Hospice Provider
Choosing a provider is a big decision for your family. You need answers that make you feel secure. Start by asking how the team handles an emergency during the night. You should know who to call when things change suddenly. Ask how often a nurse will visit your home. You need to know the schedule. Ask them how they manage pain and other difficult symptoms. It is good to know their plan for comfort. Finally, ask how they support family members with emotional needs. Do they offer help for your stress? You deserve to have a clear plan in place. Write down these answers so you can compare them later. Take your time with this process. You want a team that works well with your specific family situation.
Keep Your Family Stories Alive
Capture the life stories and memories of your loved ones in a private, digital format that lasts for generations.
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