COMPASSIONATE CARE HOSPICE OF NORTHWESTERN PENNSYL
Provider Information
- Address
- 1444 E LACKAWANNA AVE., SUITE 218
OLYPHANT, PA 18447 - Ownership Type
- For-Profit
- Medicare Certified Since
- April 1, 2005
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 15 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 6 |
31
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what COMPASSIONATE CARE HOSPICE OF NORTHWESTERN PENNSYL reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2012.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how COMPASSIONATE CARE HOSPICE OF NORTHWESTERN PENNSYL compares to hospices nationwide.
19.1 minutes
of nurse care per routine home care day, on average
That is the 93rd percentile among hospices nationally. The national median is about 12 minutes.
89
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day19.1 min
Ranks better than about 93% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.7%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life97%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits28.5%
Ranks better than about 80% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5.3%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months39.8%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4.5%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$12,429 · 20th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 85.3% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life85.3%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer24%
- Dementia23%
- Heart and circulatory disease17%
- Lung and respiratory disease7%
- Stroke3%
- Other conditions28%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care Hospice of Northwestern Pennsylvania
Compassionate Care Hospice of Northwestern Pennsylvania serves the Olyphant area from their office on East Lackawanna Avenue. This freestanding hospice provider offers end-of-life support for local families. They earned Medicare certification in the spring of 2005. The agency holds accreditation from the Accreditation Commission for Health Care. This status shows they meet high standards for safety and patient care.
About Compassionate Care Hospice of Northwestern Pennsylvania
This provider operates as a for-profit organization. They have been active in the Lackawanna County region for nearly two decades. The agency maintains accreditation through the Accreditation Commission for Health Care. This body reviews hospice programs to ensure they follow strict rules for clinical performance. It matters because it confirms an independent group checked their work. Families often find comfort in knowing a third party verified the agency. The team includes 15 registered nurses and one licensed practical nurse. They also work with six volunteers to support patient needs. These staff members help deliver care in homes or facilities across the area. You can expect a team that focuses on meeting state and federal requirements. That is how they keep their services consistent for every person they serve.
Quality Performance
What Is Hospice Care Like in Olyphant?
Hospice care in Olyphant focuses on comfort rather than a cure. A team comes to your home to manage pain and other symptoms. This team often includes nurses, aides, and social workers. They work together to make the final months as peaceful as possible. The staff composition here includes 15 registered nurses. This gives them a strong base for handling medical needs. Volunteers are also available to provide companionship or sit with patients. Most care happens where the person lives. This could be a private house or a local nursing home. The goal is always to keep the patient comfortable in their own space. It is a team effort meant to support both the patient and their loved ones.
What to Ask When Choosing a Hospice Provider
Selecting the right team is a significant decision. You should feel free to ask questions during your first meeting. Start by asking how quickly a nurse can get to your home in an emergency. You should also find out how they manage pain during the night or on weekends. Ask who will be the main person you talk to when you have concerns. It is also good to ask how they support family members during the grieving process. These answers will help you understand how the agency handles daily care. Write down your questions before the meeting. Bring a pen to jot down their answers so you can compare your options later.
Preserve Your Family Stories
Recording memories is a meaningful way to honor your loved ones during this time. Use our simple tools to save their wisdom and history for future generations.
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Helpful Guides for Families
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Understanding Hospice Levels of Care: A Family Guide
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Some stories are worth writing down
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