HospiceScout

COMPASSUS - GREATER PHILADELPHIA

Provider Information

Address
500 HAWK RIDGE ROAD, SUITE 6
HAMBURG, PA 19526
Ownership Type
For-Profit
Medicare Certified Since
February 4, 2004

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Compassus - Greater Philadelphia

Compassus - Greater Philadelphia serves families in the Hamburg, Pennsylvania area. They provide medical and emotional support for patients facing a life-limiting illness. Their team works to keep patients comfortable at home or in local care settings. This office is based on Hawk Ridge Road and focuses on serving the Berks County community. Hospice care is all about comfort. It is about making sure every day counts for the patient and their family. The team at Compassus aims to manage pain and provide peace of mind during a difficult time. They have been active in the field for two decades. That is a long time to build trust in a community. Choosing the right partner for end-of-life care is a big decision. You want a team that listens to your needs and acts with kindness every single step of the way.

About Compassus - Greater Philadelphia

This provider operates as a for-profit organization. They first gained their Medicare certification back on February 4, 2004. Being certified for this long shows they have deep experience with Medicare rules. The thing is, ownership type matters to some families. For-profit providers often focus on efficiency and service reach. You should feel free to ask them how they use their resources to help your loved one. They are located at 500 Hawk Ridge Road, Suite 6. If you have questions about their specific programs, you can reach their office directly at (215) 557-7300. It is always a good idea to call and speak with their staff. Ask them about their team members and how they handle after-hours calls. Getting a feel for their communication style can make a world of difference. You deserve to work with people who make you feel heard and supported.

Quality Performance Summary

Compassus - Greater Philadelphia has a perfect 5/5 overall rating and a 5/5 quality of care rating from Medicare. This means their clinical care is top-tier. However, their patient satisfaction score is 2/5. This suggests that while their medical care is excellent, some families felt the communication or personal experience could be better. Use this as a starting point for your own questions.

Understanding Hospice Care in Hamburg

Hospice care in Berks County is designed to surround the patient with a team of experts. This team usually includes nurses, aides, social workers, and chaplains. The goal is simple. They want to manage pain and help the patient live as fully as possible. Most people think hospice is just for the final days. That is a common myth. In truth, you can get hospice support for months if your doctor says it is time. The best time to start is early. This gives the team time to build a bond with the patient. It also gives the family time to learn how to help. You should know that you can choose your provider. You are not forced to pick the first name you hear. Always look for a team that feels like the right fit for your specific values and family needs.

What to Ask When Choosing a Hospice Provider

Picking a hospice team is a personal choice. You should not feel rushed. Start by asking about their response time. How fast can a nurse get to your home if there is an emergency at 2:00 AM? That is a vital question. Next, ask about their specific experience with your loved one's condition. Not every team is the same. You also want to know how they support the family after the patient passes. Grief support is a huge part of what a good hospice team provides. Finally, ask who will be on your core team. Will you see the same nurse every week? Consistency helps build trust. Don't be afraid to ask these questions. A good provider will be happy to answer them clearly. They want you to feel confident in the care they will provide for your family.

Preserve Your Family's History

Your loved one has a lifetime of wisdom and stories to share. Capturing these memories creates a lasting gift for your family to cherish for generations to come.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.