COMPASSUS - GREATER PHILADELPHIA
Provider Information
- Address
- 500 HAWK RIDGE ROAD, SUITE 6
HAMBURG, PA 19526 - Ownership Type
- For-Profit
- Medicare Certified Since
- February 4, 2004
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 31 |
| Physicians | 5 |
81
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what COMPASSUS - GREATER PHILADELPHIA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2017.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how COMPASSUS - GREATER PHILADELPHIA compares to hospices nationwide.
13.9 minutes
of nurse care per routine home care day, on average
That is the 67th percentile among hospices nationally. The national median is about 12 minutes.
286
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.9 min
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.5%
Ranks better than about 73% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life91.8%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits51.8%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10.3%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months41.4%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care10.3%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)81st percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$11,959 · 18th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 62.1% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment99.9%
- Breathing difficulty screening99.9%
- Breathing difficulty treatment99.4%
- Treatment preferences discussed100%
- Beliefs and values discussed99.9%
- Bowel care for patients on opioids99.8%
- Visits in the last days of life62.1%
- All care steps completed99.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer23%
- Dementia27%
- Heart and circulatory disease13%
- Lung and respiratory disease9%
- Stroke8%
- Other conditions21%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Compassus - Greater Philadelphia
Compassus - Greater Philadelphia serves the Hamburg area from their office on Hawk Ridge Road. They offer hospice services to patients and families in Berks County. This provider has been certified by Medicare since early 2004. They hold accreditation from the Accreditation Commission for Health Care. That group checks to see if agencies meet high national standards for patient safety. It is a sign of their commitment to quality care. Their team includes 31 registered nurses and 5 physicians who work to support patient needs. They operate as a for-profit hospice organization. With 81 employees total, they have a large staff available to help families in this region. Choosing a provider is a big decision for any family. You should look at how they perform on national quality reports to see if they fit your specific needs.
Quality of Care and Patient Feedback
This provider shows very strong results on the CMS Hospice Care Index. This index measures how well a hospice handles daily tasks like pain management and visits. They earned top marks for these quality-of-care measures. But patient satisfaction surveys tell a different story. In the CAHPS survey, patients and their families gave them lower marks for their experience. These surveys ask about things like communication and how well the staff listens to needs. It is common to see a difference between clinical performance and patient feedback. Clinical care measures how well the staff follows medical rules. The survey measures how the family felt during the process. You might want to ask them about these results. A good provider will talk openly about their scores and explain how they aim to improve their communication with the families they serve every day.
Provider Quality Note
What Is Hospice Care Like in Hamburg?
Hospice care in Hamburg focuses on comfort and dignity during a serious illness. The team visits you wherever you call home. This might be a private house or a care facility. They provide medical support to manage pain and symptoms. The staff also offers emotional and spiritual help to the whole family. With 31 registered nurses on staff, they have a deep team to handle medical needs. They also have 5 physicians to oversee care plans. Many families find that having this extra help makes a difficult time much easier to manage. The goal is to improve the quality of each day. You should expect regular visits from your care team. They will coordinate with your primary doctor. This ensures everyone is on the same page. It is all about giving you more time to spend with the people who matter most to you.
What to Ask When Choosing a Hospice Provider
Talking to a few different hospice agencies helps you find the right fit. Do not be afraid to ask hard questions during your first meeting. Start by asking how they handle pain management for their patients. You should also ask how quickly a nurse can get to your home if an emergency happens at night. Ask how they keep family members updated on changes in the patient's condition. It is also good to ask how their staff handles spiritual or emotional needs. Ask about their recent quality scores and what they do to improve their service. A good provider will welcome these questions. They should be happy to explain their process clearly. If you do not feel comfortable with the answers, keep looking for a team that makes you feel heard and supported throughout the entire process.
Preserve Your Family Stories
Capture the life stories and wisdom of your loved ones to keep their legacy alive for future generations to cherish.
Start Preserving MemoriesOther Hospice Providers Nearby
POCONO HEALTH SYSTEM VISITING NURSE & HOSPICE CARE
HOSPICE OF WARREN COUNTY
IMMEDIATE HOMECARE AND HOSPICE
GENTIVA II
COMMONWEALTH HOSPICE OF BERWICK
CONSTELLATION HOSPICE PA, LLC
Helpful Guides for Families
What Nearly 17,000 Hospice Inspection Reports Reveal
CMS released 16,894 hospice inspection reports from late 2021 to early 2026. See what surveyors cited most, what serious findings mean, and how to use them.
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Starting the End-of-Life Conversation: A Family Guide
Starting the end-of-life conversation is hard. Our guide provides scripts, expert tips, and Medicare insights to help you navigate this talk with confidence.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.