HEARTLAND HOSPICE (ERIE)
Provider Information
- Address
- 719 INDIANA DRIVE
ERIE, PA 16505 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 16, 2006
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Physicians | 0 |
17
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEARTLAND HOSPICE (ERIE) reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2012.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEARTLAND HOSPICE (ERIE) compares to hospices nationwide.
12 minutes
of nurse care per routine home care day, on average
That is the 47th percentile among hospices nationally. The national median is about 12 minutes.
22
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12 min
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.3%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.5%
Ranks better than about 65% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits50.9%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care20.6%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months44.1%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care8.8%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice5.9%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,400 · 53rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 65.8% of patients or more. Most hospices score above 90 percent.
- Pain screening97.4%
- Pain assessment100%
- Breathing difficulty screening98.7%
- Breathing difficulty treatment95.2%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life65.8%
- All care steps completed93.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer22%
- Dementia13%
- Heart and circulatory disease16%
- Stroke24%
- Other conditions19%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Support for Your Loved Ones in Erie
Heartland Hospice (Erie) provides end-of-life care for patients and their families in Erie, Pennsylvania. They offer medical, emotional, and spiritual support to help manage pain and improve quality of life. The team focuses on comfort during a difficult time. Choosing the right partner for hospice care is a big decision for any family. That is why they focus on keeping patients comfortable in their own homes or care facilities. They serve the Erie area with a dedicated team of professionals who understand the local community. The goal is to ensure that every patient feels heard, cared for, and supported throughout their journey. Whether you are facing a new diagnosis or needing more help, they work to bring peace of mind to your household. It is about providing the right care at the right time.
About HEARTLAND HOSPICE (ERIE)
Heartland Hospice (Erie) is a for-profit hospice provider. They have been Medicare certified since May 16, 2006. This means they have a long history of meeting federal standards for hospice care. When you choose a provider, looking at their history can offer peace of mind. For-profit status simply describes how they are organized, but the focus remains on patient comfort. The thing is, all Medicare-certified hospices must follow the same core rules for quality. You should know that this provider has been serving Erie for nearly two decades. That is a long time in the world of healthcare. Families should feel free to call them at (814) 878-5990 to ask about their specific team and how they handle daily care. They are ready to answer your questions about how their services fit your unique situation and your family's needs.
Quality Performance
Understanding Hospice Care in ERIE
Hospice care in Erie is designed to help families when a cure is no longer the main goal. It shifts the focus from fixing the illness to making sure the patient is free from pain. The thing is, many people wait too long to call for help. Hospice is not just for the last few days of life. It can provide months of support for both the patient and their loved ones. In Pennsylvania, families have access to various hospice options, but they all share the same mission. They provide nurses, aides, and social workers who visit your home. And yes, they help with medical supplies too. This support system makes it easier for family members to be present as loved ones rather than just caregivers. It changes the experience from one of stress to one of quality time together.
What to Ask When Choosing a Hospice Provider
Choosing a hospice team can feel overwhelming. Start by asking clear questions to find the right fit. First, ask how quickly a nurse can get to your home if an emergency happens at night or on a weekend. Response time is a big deal. Second, ask how they help with emotional and spiritual needs, not just physical pain. You want a team that cares for the whole person. Third, ask how they will keep your primary doctor in the loop about the care plan. Communication keeps everyone on the same page. Finally, ask what specific tasks their volunteers can help with. Some may help with errands or simply sitting with your loved one while you take a break. Getting these answers early helps you feel more confident in your choice.
Preserve Your Family's Stories
Your family's history is a gift that should be saved for the future. Capture memories and life lessons today to create a lasting connection for the generations to come.
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