FAMILY HOSPICE
Provider Information
- Address
- 310 FRENCH STREET
ERIE, PA 16507 - Ownership Type
- Non-Profit
- Medicare Certified Since
- January 18, 1996
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 6 |
| Physicians | 2 |
| Volunteers | 7 |
19
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what FAMILY HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Both provided directly and arranged with other facilities
- Type of inpatient care
- General inpatient care (for pain or symptoms that cannot be managed elsewhere)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how FAMILY HOSPICE compares to hospices nationwide.
14.6 minutes
of nurse care per routine home care day, on average
That is the 73rd percentile among hospices nationally. The national median is about 12 minutes.
40
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.6 min
Ranks better than about 73% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.9%
Ranks better than about 69% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life90.6%
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits31.6%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.1%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months43.2%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care2.7%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.7%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$8,045 · 5th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 50.1% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.6%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life50.1%
- All care steps completed99.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer42%
- Dementia30%
- Heart and circulatory disease12%
- Lung and respiratory disease7%
- Other conditions9%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Supportive Care at Family Hospice
Family Hospice offers compassionate end-of-life care for residents in Erie, Pennsylvania. They serve the local community from their office at 310 French Street. Their team focuses on comfort and dignity for patients facing a serious illness. They provide specialized medical care and emotional support to help families during a difficult time. This hospice works to manage pain and improve quality of life every single day. The goal is simple: to make sure patients feel safe, peaceful, and cared for at home or in a facility. It is a local resource dedicated to supporting the Erie community with kindness and professional skill. Families often find that having this extra layer of support makes a world of difference for their loved ones.
About FAMILY HOSPICE
Family Hospice operates as a non-profit organization. This means they put their resources directly back into patient care. They have been Medicare certified since January 18, 1996. That is nearly three decades of experience serving the Erie area. That is a big deal in the world of healthcare. When you choose a non-profit provider, you know their main focus is on the patient experience. You should know that they meet strict federal standards set by Medicare. This certification ensures they follow specific rules for safety and care quality. Their long history of service gives them deep roots in the Erie community. It means they understand the local needs of neighbors and friends. Choosing a provider with this much history can provide a sense of stability during a time of transition.
Exceptional Quality Ratings
Understanding Hospice Care in ERIE
Hospice care is a special way to support people with a terminal illness. It is not about giving up. It is about choosing comfort over aggressive treatments that may no longer help. In Erie, families have access to teams of doctors, nurses, and counselors. These teams visit patients wherever they call home. They help with medicine, equipment, and emotional support for the whole family. Many people wait too long to ask for help because they think hospice is just for the final days. But the truth is, hospice can provide support for six months or more if a doctor says it is time. The earlier you start, the more support you get. It is about living as fully as possible with the time that remains. You are never alone in this process.
What to Ask When Choosing a Hospice Provider
Picking the right hospice is a big decision for your family. You need to feel comfortable with the people entering your home. Start by asking how quickly a nurse can get to your house if an emergency happens at night. Ask how they handle pain management and if they have extra help for emotional needs. It is also smart to ask how they involve the family in the care plan. You should feel like a partner in the process. Ask if they have experience with your loved one's specific health condition. Do not be afraid to ask these hard questions. You deserve clear answers that put your mind at ease. A good provider will be happy to answer everything you need to know before you sign any papers.
Keep Your Family Stories Alive
Your loved one has a lifetime of stories that deserve to be remembered. We can help you capture these memories in a way that lasts for generations to come.
Start Preserving MemoriesOther Hospice Providers Nearby
LAKELAND AREA HOSPICE, LP
VNA HOSPICE SERVICES OF ERIE COUNTY
HEARTLAND HOSPICE (ERIE)
INTERIM HEALTHCARE HOSPICE OF ERIE
POCONO HEALTH SYSTEM VISITING NURSE & HOSPICE CARE
BRANDYWINE RIVER VALLEY HOSPICE
Helpful Guides for Families
How to Spot a Trustworthy Hospice in 2026
A federal fraud crackdown froze new hospice enrollments in 2026. Here's how to verify a hospice is legitimate, Medicare-certified, and safe to trust.
What Nearly 17,000 Hospice Inspection Reports Reveal
CMS released 16,894 hospice inspection reports from late 2021 to early 2026. See what surveyors cited most, what serious findings mean, and how to use them.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.