PENN MEDICINE HOSPICE
Provider Information
- Address
- 150 MONUMENT ROAD SUITE 600
BALA CYNWYD, PA 19004 - Ownership Type
- Non-Profit
- Medicare Certified Since
- November 1, 1983
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 72 |
| Licensed Practical Nurses (LPN) | 8 |
| Physicians | 2 |
205
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PENN MEDICINE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PENN MEDICINE HOSPICE compares to hospices nationwide.
15.3 minutes
of nurse care per routine home care day, on average
That is the 78th percentile among hospices nationally. The national median is about 12 minutes.
211
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day15.3 min
Ranks better than about 78% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends11.4%
Ranks better than about 78% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits47.7%
Ranks better than about 57% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care13.1%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months28.1%
Ranks better than about 73% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care9.5%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice5.9%
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)93rd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$8,493 · 6th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 53.6% of patients or more. Most hospices score above 90 percent.
- Pain screening99.3%
- Pain assessment99.4%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.7%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids99.7%
- Visits in the last days of life53.6%
- All care steps completed98.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer52%
- Dementia4%
- Heart and circulatory disease13%
- Lung and respiratory disease8%
- Stroke12%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Penn Medicine Hospice
Penn Medicine Hospice serves the Bala Cynwyd area from their office on Monument Road. This non-profit provider offers hospice care services to families in Montgomery County. They have been certified by Medicare since November 1983. The organization holds a Joint Commission accreditation. This mark shows they meet high standards for safety and patient care. Having this credential means an outside group checked their work. They want to make sure your loved one gets safe help. The team includes 72 registered nurses and 8 licensed practical nurses. These professionals work with 2 physicians to provide care. This provider brings decades of experience to the local community. They are ready to assist you and your family during a difficult time.
About Penn Medicine Hospice
Penn Medicine Hospice operates as a non-profit organization. Being non-profit often means the provider focuses on reinvesting money into patient services. They hold accreditation from the Joint Commission. This is a big deal for quality. The Joint Commission sends experts to visit the office. They check that the staff follows strict rules. They look at how the team handles medicine and keeps records. This helps ensure that the care is consistent. Families should feel good knowing this provider undergoes these regular reviews. With over 200 total employees, they have a large team available to assist patients. This size allows them to manage care needs across the region. You should ask about their specific team approach when you call. They have been around for a long time. That longevity speaks to their role in the area.
Quality Performance
What Is Hospice Care Like in Bala Cynwyd?
Hospice care in Bala Cynwyd focuses on comfort and dignity. The goal is to manage pain and symptoms for patients with a terminal illness. Providers in Montgomery County offer care in your own home. They also work with local facilities. You get a team that visits you regularly. This team includes nurses and social workers. These people help with physical tasks and emotional support. They also provide equipment like hospital beds or oxygen. The team is there to answer your questions at any hour. Having 72 nurses on staff means this provider has significant resources to meet your needs. It is about making each day better. You do not have to handle the medical side alone. The staff handles the hard parts of care. This lets you spend more time being a family member.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice provider is a personal choice. You should talk to the team before you decide. Start by asking how they handle pain management. Ask how quickly a nurse can get to your home if an emergency happens at night. You might also ask how they coordinate with your current doctors. Ask who will be on your specific care team. Find out how often they will visit and what they do during those times. It helps to ask about their experience with your specific diagnosis. Make sure they explain how they handle medications. Ask what happens if your needs change over time. Being clear on these points helps you feel more prepared. Do not be afraid to ask for details. You deserve clear answers about the support your loved one will receive.
Keep Your Family Stories Alive
The time you spend with your loved ones is precious. Preserve their life stories, lessons, and memories for future generations to cherish.
Start Preserving MemoriesOther Hospice Providers Nearby
HEARTLAND HOSPICE (PHILADELPHIA)
ASERACARE HOSPICE
CONSTELLATION HOSPICE PA, LLC
BRANDYWINE RIVER VALLEY HOSPICE
WELLSPAN VNA HOME CARE
BRIDGES HOSPICE, INC
Helpful Guides for Families
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.