HEARTLAND HOSPICE (PHILADELPHIA)
Provider Information
BALA CYNWYD, PA 19004
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Supportive Hospice Care in Bala Cynwyd
Heartland Hospice (Philadelphia) serves families throughout the Bala Cynwyd area with dedicated end-of-life care. They focus on comfort, dignity, and support for patients facing serious illness. Their team works right out of the office on East City Avenue to reach those in need across Montgomery County. Choosing the right hospice is a major decision for any family. That is why having a local provider with a clear track record helps so much. They offer skilled care designed to manage pain and improve quality of life every single day. Whether you need help at home or in a facility, they are ready to step in. It is about making the time you have together count. And that really matters when things get difficult.
About HEARTLAND HOSPICE (PHILADELPHIA)
This provider operates as a for-profit organization. They have been Medicare certified since May 26, 1993. That is over three decades of serving the community. That experience really shows in how they run their daily operations. Being a long-standing provider means they have seen it all before. They understand how to navigate the complex needs of patients and their loved ones. Families should know that this provider holds a 4.5 out of 5-star overall rating from Medicare. That is a strong score. It tells you that they meet high standards for care and patient outcomes. You want a team that knows what they are doing. This group clearly puts in the work to keep their quality high. It gives families peace of mind when they need it most.
Understanding Hospice Care in BALA CYNWYD
Hospice is not just about medical care. It is about a whole team approach. In Montgomery County, you have access to many resources, but finding the right fit is key. The team usually includes nurses, doctors, aides, and social workers. They all work together to support the patient's physical and emotional health. The goal is simple. They want to keep the patient as comfortable and alert as possible. Sometimes people wait too long to start these services. Do not make that mistake. Early care means more time for the team to build a real relationship with your family. It is a big comfort to have someone else handle the medical details. That leaves you free to just be a son, daughter, or spouse. And that is exactly how it should be.
What to Ask When Choosing a Hospice Provider
You have a lot on your mind right now. Asking the right questions helps clear the path forward. Start by asking how quickly they can arrive for an emergency call. You need to know that help is there when you need it. Ask how their team communicates with your primary doctor. Coordination is everything. You should also ask what kind of support they offer to family members after the patient passes away. This is called bereavement care. It is a vital part of the hospice mission. Finally, ask if they have staff available on weekends and holidays. You never know when a crisis will happen. A good provider is there 24/7. Never be afraid to ask for clarity. It is your right to know how they will care for your loved one.
Keep Your Family Stories Alive
During this time, the memories you share are more precious than ever. We can help you record the life stories, lessons, and laughter that define your family history for future generations.
Preserve Your StoriesOther Hospice Providers Nearby
Helpful Guides for Families
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Preserve their story while there's time
Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.