MERCY MEDICAL CENTER HOSPICE
Provider Information
- Address
- 2675 NW EDENBOWER BOULEVARD
ROSEBURG, OR 97471 - Ownership Type
- Non-Profit
- Medicare Certified Since
- October 23, 1991
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 7 |
| Physicians | 1 |
| Volunteers | 50 |
18
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what MERCY MEDICAL CENTER HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
- Medical supplies and equipment
- Brought in through an outside supplier
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how MERCY MEDICAL CENTER HOSPICE compares to hospices nationwide.
12.7 minutes
of nurse care per routine home care day, on average
That is the 55th percentile among hospices nationally. The national median is about 12 minutes.
46
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.7 min
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.4%
Ranks better than about 65% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.2%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits68.1%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.2%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months34.8%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.4%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$11,137 · 15th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 59% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life59%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer30%
- Dementia26%
- Heart and circulatory disease19%
- Lung and respiratory disease12%
- Stroke6%
- Other conditions10%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About Mercy Medical Center Hospice
Mercy Medical Center Hospice provides end-of-life care for families in Roseburg, Oregon. They offer support for patients facing life-limiting illnesses. The team holds accreditation from the Joint Commission. This means an outside group checked their work against high standards. It is a sign of their commitment to safe care.
Provider Details
This hospice is a non-profit organization that started serving the public in 1991. Being non-profit means they put money back into their patient services. They operate as a freestanding hospice in Douglas County. Families often look for the Joint Commission seal. This body reviews how a hospice manages medicine, safety, and patient rights. You want to see that seal because it shows the team follows strict rules. They have been doing this work for over thirty years. That kind of history matters. It shows they know the local health system well. They aim to provide stable support for their neighbors during hard times.
Quality Summary
What Is Hospice Care Like in Roseburg?
Hospice care in Roseburg focuses on comfort and dignity at home. Mercy Medical Center Hospice uses a team approach to manage symptoms and pain. Their staff includes seven registered nurses and one physician. They also have fifty volunteers who offer their time to help patients. This mix of staff and volunteers ensures that families get attention from many angles. The nurses visit often to check on the patient. The volunteers might sit with a patient or help with small tasks. They work to keep the patient in their own bed for as long as possible. That is the goal of hospice care. It is about living the final months with peace and familiar faces nearby.
What to Ask When Choosing a Hospice Provider
You should speak with a few providers before you make a final choice. Ask them how fast their nurses can get to your home in an emergency. Find out how they handle pain management on weekends or late at night. Ask how their volunteers support the family during the week. You should also check if they provide care in your specific part of Douglas County. Ask them what happens if the patient needs more care than the home can offer. They should have clear answers for you. Do not feel bad about asking these hard questions. You need to be sure the team fits your goals for care.
Keep Your Family Memories Alive
Your loved one has a unique story that deserves to be remembered for years to come.
Preserve Family StoriesOther Hospice Providers Nearby
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Starting Difficult Conversations: A Guide for Families
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