MERCY MEDICAL CENTER HOSPICE
Provider Information
- Address
- 2675 NW EDENBOWER BOULEVARD
ROSEBURG, OR 97471 - Ownership Type
- Non-Profit
- Medicare Certified Since
- October 23, 1991
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 7 |
| Physicians | 1 |
| Volunteers | 50 |
18
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what MERCY MEDICAL CENTER HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
- Medical supplies and equipment
- Brought in through an outside supplier
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how MERCY MEDICAL CENTER HOSPICE compares to hospices nationwide.
12.7 minutes
of nurse care per routine home care day, on average
That is the 55th percentile among hospices nationally. The national median is about 12 minutes.
46
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.7 min
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.4%
Ranks better than about 65% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.2%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits68.1%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.2%
Ranks better than about 44% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months34.8%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.4%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$11,137 · 15th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 59% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life59%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer30%
- Dementia26%
- Heart and circulatory disease19%
- Lung and respiratory disease12%
- Stroke6%
- Other conditions10%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Roseburg
Mercy Medical Center Hospice serves the community of Roseburg, Oregon. They provide expert end-of-life care focused on comfort and dignity for patients and their families. This team works right in Douglas County to ensure neighbors have support nearby. Choosing the right hospice is a heavy task. But having a local option with a long history of service can bring real peace of mind. They have been Medicare certified since 1991. That is over three decades of experience helping people navigate their final months. Their goal is simple. They want to manage pain and help families spend quality time together. You are not alone in this process. Local care means they know the community and understand the needs of people living in Roseburg. It is about making every day count. That matters when time feels short.
About Mercy Medical Center Hospice
Mercy Medical Center Hospice operates as a non-profit organization. This structure often means the focus stays strictly on patient care rather than profits. They have held Medicare certification since October 23, 1991. That is a long track record of following strict federal quality standards. What does this mean for your family? It means they have been audited and checked by experts for many years. You deserve a partner that puts your loved one first. They offer care at 2675 NW Edenbower Boulevard. If you need to reach them, call (541) 677-2384 to discuss your specific needs. The thing is, choosing a non-profit can feel like a safer bet for many families. They reinvest their resources back into the care they provide. And that shows in their consistent performance ratings. It is a solid choice for those seeking reliable, proven care in Douglas County.
Quality You Can Trust
Understanding Hospice Care in Roseburg
Hospice is not about giving up. It is about choosing a different path that focuses on comfort. In Roseburg, families have access to teams that include doctors, nurses, and social workers. These professionals visit you wherever you call home. They manage symptoms so your loved one can stay alert and comfortable. Most families find that hospice brings a sense of relief. It takes the burden of medical coordination off your shoulders. So, you can focus on being a daughter, a son, or a spouse again. That is the true value of this care. Many people wait too long to start hospice. They think it is only for the very last days. But you can start sooner. Early care helps you build a bond with the team. It ensures they know your wishes before a crisis hits. You deserve that support early on.
What to Ask When Choosing a Hospice Provider
You have choices, and you should feel empowered to ask tough questions. Start by asking how quickly a nurse can get to your home if an emergency happens. You need to know they are available 24/7. Ask who will be part of your main care team. Will you see the same nurse every time? This matters for building trust. Also, ask how they handle pain management. You want a clear plan that addresses symptoms before they become unmanageable. Finally, ask about the support they offer for family members. Do they provide grief counseling? Do they offer help with daily tasks? A good hospice provider supports the whole family, not just the patient. Write these answers down. Compare them across different providers. The right answer will feel like a weight lifting off your chest.
Preserve Your Family Legacy
Your loved one has a lifetime of stories worth sharing. We can help you record these memories so they are never lost. Start capturing the moments that matter today.
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