HospiceScout

GENTIVA

Provider Information

Address
4500 KRUSE WAY, SUITE 100
LAKE OSWEGO, OR 97035
Ownership Type
For-Profit
Medicare Certified Since
June 17, 2003

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Hospice Care at Gentiva

Gentiva provides hospice care for families in Lake Oswego, Oregon. They operate out of their office on Kruse Way to support people through their final months of life. The team focuses on comfort and dignity for every patient. They bring medical care, emotional support, and spiritual guidance directly to where the patient lives. Whether that is a private home or a care facility, they are there to help. This local team works hard to manage pain and symptoms with care. That way, families can focus on spending quality time together instead of worrying about medical logistics. It is a deeply personal service that centers on the needs of the individual. Gentiva has been a part of the Medicare hospice program for over two decades. Their long history shows they understand the unique needs of this community. When you choose them, you are working with an experienced group that knows how to navigate serious illness with grace and skill.

About Gentiva

Gentiva is a for-profit hospice provider. They have been certified by Medicare since June 17, 2003. That is over 20 years of service. Most families want to know what that means for their loved ones. Being Medicare-certified means they meet strict federal rules for quality and safety. It ensures the care provided follows national standards for comfort and symptom control. Gentiva handles the care team, including nurses, aides, and social workers. They also provide the medical supplies and equipment needed for care. The thing is, choosing a for-profit provider often means you can expect a very organized approach to care delivery. They focus on efficient systems to make sure needs are met quickly. You should feel comfortable asking them about how they manage their team and how they respond to emergencies after hours. They have a duty to communicate clearly with your family at every step. That is the bare minimum you should expect from any hospice partner.

Quality of Care

Gentiva holds an overall rating of 4.5 out of 5 stars. Their quality of care rating is also 4.5 out of 5 based on the CMS Hospice Care Index. This score shows they perform very well in areas like pain management and patient support compared to other providers.

Understanding Hospice Care in Lake Oswego

Living in Clackamas County, you have access to several hospice options. But not all providers are the same. Hospice is a specific type of care for those with a life-limiting illness. The goal is simple. It is about comfort, not a cure. The team focuses on the physical, emotional, and spiritual well-being of the patient. In Lake Oswego, this means your team might include a nurse, a chaplain, and a volunteer. They work together to create a plan that fits your family's specific values. Many people wait too long to start hospice. They think it is only for the very last days of life. That is a mistake. Hospice can provide support for six months or more if a doctor says it is appropriate. Starting early helps the patient get the most out of the services. It also gives the family more time to adjust and find peace. You deserve that time together.

What to Ask When Choosing a Hospice Provider

Choosing a hospice is a big decision. You should feel empowered to ask hard questions. First, ask about their response time. "How quickly can a nurse get to my home if we have a middle-of-the-night emergency?" You need to know that help is truly available when things get tough. Second, ask about their staff. "Will we see the same nurse every week, or will it be a revolving door of strangers?" Building trust with a consistent team makes a huge difference. Third, ask about their specific experience with your loved one's diagnosis. "How do you manage the specific symptoms related to this illness?" They should have a clear, evidence-based answer for you. Finally, ask about their support for the family after the patient passes. Grief support is a key part of the hospice benefit. A good team will be there for you even after the care ends. Do not feel bad about asking these questions. It is your right.

Preserve Your Family's History

Your loved one's stories are a precious gift. Recording these memories now can provide comfort for generations to come. Learn how to capture these important family moments today.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.