HospiceScout

HEART 'N HOME HOSPICE & PALLIATIVE CARE, LLC

Provider Information

Address
1550 NE WILLIAMSON BOULEVARD, SUITE 120
BEND, OR 97701
Ownership Type
For-Profit
Medicare Certified Since
July 2, 1997

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Compassionate Hospice Care in Bend

Heart 'N Home Hospice & Palliative Care serves families across Bend, Oregon. They provide specialized end-of-life support focused on comfort and dignity. Their team works hard to improve quality of life for patients with serious illnesses. Choosing the right partner during this time is a deeply personal decision. That is why they focus on local, patient-centered care. You want a team that truly listens to your needs. They strive to be that supportive presence for everyone in Deschutes County.

About Heart 'N Home Hospice & Palliative Care

This provider operates as a for-profit organization. They have been Medicare certified since July 1997. That is over 25 years of service to the community. Longevity matters when you are picking a hospice partner. It shows they understand the local healthcare system well. You can find their office on NE Williamson Boulevard. They are committed to meeting high federal standards for patient care. What most families want is a team they can trust. And this long history of certification provides a clear baseline for their service standards.

Top-Tier Quality Care

Heart 'N Home Hospice & Palliative Care holds a perfect 5/5 overall rating from Medicare. They also earned 5/5 for their quality of care. This score comes from the Hospice Care Index. It measures how well they manage pain and honor patient goals. That is a big deal.

Understanding Hospice Care in Bend

Hospice is about living well for as long as possible. It is not just about the final days. The goal is to manage symptoms so the patient can stay present with family. In a place like Bend, you have access to dedicated teams who know the area well. Most people wait too long to ask for help. That is a common mistake. Early care allows the hospice team to build a real relationship with your loved one. They help with medication, equipment, and emotional support. It changes the whole experience. You are not meant to do this alone. The support is there to lighten your load.

What to Ask When Choosing a Hospice Provider

You have choices, and that is a good thing. Start by asking how quickly they can respond when an emergency happens. You need to know they are available at night and on weekends. Ask how they help with pain management specifically. It is also wise to ask about their staff turnover. Do the same nurses visit regularly? Consistency builds trust. Finally, ask how they involve the family in the care plan. You should feel like a partner in the process. Write these answers down during your interview. It helps to have a clear record when you are stressed.

Keep Your Family Stories Alive

Your loved one has a lifetime of wisdom and memories. Capture these stories now to create a lasting treasure for your children and grandchildren.

Preserve Memories

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.