HEART 2 HEART HOSPICE CARE LLC
Provider Information
- Address
- 14020 SE JOHNSON ROAD, SUITE 101
PORTLAND, OR 97267 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 10, 2022
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEART 2 HEART HOSPICE CARE LLC compares to hospices nationwide.
10.8 minutes
of nurse care per routine home care day, on average
That is the 34th percentile among hospices nationally. The national median is about 12 minutes.
61
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.8 min
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.7%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life87.4%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits57.3%
Ranks better than about 43% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months43.5%
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care8.7%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice4.3%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$22,774 · 73rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 42.2% of patients or more. Most hospices score above 90 percent.
- Pain screening99.4%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment55.8%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life42.2%
- All care steps completed87.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer11%
- Dementia60%
- Heart and circulatory disease7%
- Stroke11%
- Other conditions10%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Heart 2 Heart Hospice Care
Heart 2 Heart Hospice Care LLC serves families throughout Portland, Oregon. This team provides specialized end-of-life support from their office on SE Johnson Road. They focus on comfort for patients and their loved ones. Medicare certified since late 2022, they work within the Multnomah County area to deliver care where patients need it most. Choosing a hospice provider is a major step. It is helpful to know that this team has built a strong record for quality in a short time. Their work helps families focus on shared moments instead of medical chores. That is the true goal of hospice.
About Heart 2 Heart Hospice Care LLC
This provider operates as a for-profit organization. They earned their Medicare certification in November 2022. Medicare certification means they meet strict federal rules for safety and care delivery. These standards ensure that your loved one gets consistent support from trained nurses and aides. For-profit status describes how they are organized as a business. It does not change the high quality of care they must provide to keep their certification. Families should focus on the quality marks earned through the Hospice Care Index. These marks show how well a provider meets patient needs compared to others. Strong marks indicate a team that follows best practices every day. It shows they take their role seriously.
Quality Performance
What Is Hospice Care Like in Portland?
Hospice care in Portland brings medical support and comfort directly to the patient. Most care happens at home. This allows families to stay in their own space during a difficult time. Teams typically include registered nurses, hospice aides, and social workers. These professionals visit regularly to manage pain and help with daily tasks. They also offer emotional support to the whole family. Some Portland families use these services for several months, while others use them for a shorter period. The care plan adapts as needs change. Having a local team means they can reach you quickly when urgent questions arise. It provides peace of mind for everyone involved.
What to Ask When Choosing a Hospice Provider
You have the right to choose the best fit for your family. Start by asking how quickly a nurse can arrive if a crisis happens at night. You should also ask how the team manages pain and other symptoms. Ask about the specific services they provide, such as help with personal care or spiritual support. It is also good to ask how they keep families updated on the condition of the patient. Clear communication is a must. Ask what happens if you feel the plan of care is not working. You need a team that listens to your feedback. They should be willing to change the plan to match your goals. Take your time with these talks.
Preserve Your Family Stories
Your family history is a treasure that deserves to be saved for future generations to cherish and learn from.
Start Preserving MemoriesOther Hospice Providers Nearby
KAISER PERMANENTE CONTINUING CARE SERVICES HOSPICE
PROVIDENCE HOSPICE
PINNACLE HOSPICE CARE OF PORTLAND
TRADITIONS HEALTH
CARE PARTNERS
ADVENTIST HEALTH HOSPICE
Helpful Guides for Families
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
How to Start Hospice Conversations: A Practical Guide
Learn how to start hospice conversations with your loved ones. Get expert scripts, signs it is time, and tools to find quality care near you with Hospice Scout.
What Nearly 17,000 Hospice Inspection Reports Reveal
CMS released 16,894 hospice inspection reports from late 2021 to early 2026. See what surveyors cited most, what serious findings mean, and how to use them.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.