HospiceScout

HEART 2 HEART HOSPICE CARE LLC

Provider Information

Address
14020 SE JOHNSON ROAD, SUITE 101
PORTLAND, OR 97267
Ownership Type
For-Profit
Medicare Certified Since
November 10, 2022

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Supportive Care in Portland

Heart 2 Heart Hospice Care LLC provides end-of-life support to families in Portland, Oregon. Located at 14020 SE Johnson Road, this team focuses on comfort and dignity for patients in Multnomah County. Hospice is about more than just medicine. It is about helping your loved one live their final months with as much peace and joy as possible. Whether at home or in a care facility, their staff works to manage pain and provide emotional support for the whole family. Choosing the right partner during this time is a big decision. We know you want the best care for your family. That is why having local options that you can trust makes such a difference. Their team is ready to help you navigate these difficult days with kindness and clear communication. You are not in this alone.

About HEART 2 HEART HOSPICE CARE LLC

Heart 2 Heart Hospice Care LLC has been Medicare certified since November 10, 2022. As a for-profit provider, they follow federal standards to ensure they meet the needs of their patients. Being certified means they must pass regular checks to keep their quality high. That is a big deal for your peace of mind. Families should know that they serve the Portland area and bring care directly to where the patient lives. They understand the local community and the specific needs of families in Oregon. You can reach their office at (503) 252-5676 to ask about their services. The thing is, every hospice is a little different. It is smart to call and talk to them about your specific situation. They can explain how their team works and who will be visiting your home. Asking questions early helps you feel more in control of the care plan.

Quality of Care

Heart 2 Heart Hospice Care LLC holds a 4.5 out of 5-star overall rating from Medicare. They also earned a 4.5 out of 5-star rating for their quality of care. This score comes from the CMS Hospice Care Index, which measures how well a provider manages patient needs and symptoms. High ratings show a strong commitment to keeping patients comfortable and safe.

Understanding Hospice Care in PORTLAND

Portland has several hospice providers, but finding one that matches your family's values is key. The city offers a mix of local and national groups, each with their own approach. Some focus on specific medical conditions, while others offer broader support for all end-of-life needs. Most hospice care in Oregon happens right where the patient lives. This could be a private home, an assisted living center, or a nursing home. The goal is to keep the patient in a familiar space. And because Portland is a large community, you have access to many specialized resources. If you need extra help with equipment or spiritual care, your provider should be able to connect you to those services. It is all about building a circle of support around your loved one. Don't be afraid to ask how they coordinate with your primary doctor. Good teamwork is the secret to great care.

What to Ask When Choosing a Hospice Provider

Choosing a hospice is a personal journey. You should feel comfortable with the people entering your home. Start by asking how quickly they can get a nurse to your house in an emergency. You also want to know who will be on your core team. Will you see the same nurse every week? That consistency helps build trust. Ask them how they handle pain and other symptoms at night or on weekends. You need to know that support is there 24 hours a day, seven days a week. Another good question is how they support the family after a loss. Many providers offer grief counseling for months after the patient passes. Here is the thing—if you don't feel heard during your first call, keep looking. Your gut feeling is important. You deserve a team that listens to you and cares about your family's needs as much as you do.

Preserve Your Family's History

Your loved one's stories are a precious gift. Take this time to capture their memories and life lessons so they can be shared with future generations.

Start Preserving Stories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.