KAISER PERMANENTE CONTINUING CARE SERVICES HOSPICE
Provider Information
- Address
- 500 NE MULTNOMAH STREET
PORTLAND, OR 97232 - Ownership Type
- Non-Profit
- Medicare Certified Since
- October 22, 1984
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 30 |
| Licensed Practical Nurses (LPN) | 9 |
| Physicians | 6 |
| Volunteers | 75 |
77
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what KAISER PERMANENTE CONTINUING CARE SERVICES HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how KAISER PERMANENTE CONTINUING CARE SERVICES HOSPICE compares to hospices nationwide.
18.3 minutes
of nurse care per routine home care day, on average
That is the 91st percentile among hospices nationally. The national median is about 12 minutes.
133
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day18.3 min
Ranks better than about 91% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends13.8%
Ranks better than about 85% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life95.3%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits45.2%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care3.2%
Ranks better than about 72% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months22.4%
Ranks better than about 84% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0.6%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.3%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$11,759 · 17th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 67% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment99.5%
- Breathing difficulty screening99.9%
- Breathing difficulty treatment99.6%
- Treatment preferences discussed99.8%
- Beliefs and values discussed99.7%
- Bowel care for patients on opioids100%
- Visits in the last days of life67%
- All care steps completed99.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer38%
- Dementia8%
- Heart and circulatory disease15%
- Lung and respiratory disease11%
- Stroke11%
- Other conditions17%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Portland
Kaiser Permanente Continuing Care Services Hospice provides end-of-life care for families in Portland, Oregon. They focus on comfort, dignity, and support during a difficult time. The team works hard to manage pain and honor the wishes of the person receiving care. This provider is based at 500 NE Multnomah Street. They have served the local community for many years. Choosing the right hospice is a heavy decision for any family. Kaiser Permanente offers a structured approach that aims to keep patients comfortable at home or in a care facility. It is all about making sure the patient feels seen and heard. Their goal is to provide peace of mind for everyone involved. You deserve a team that listens to your needs. This is what they strive to do every single day.
About Kaiser Permanente Continuing Care Services Hospice
This hospice operates as a non-profit organization. That is a big deal because it means their focus remains on patient care rather than profits. They have been Medicare certified since October 22, 1984. That is nearly four decades of experience in the field. Longevity like that shows a deep commitment to the Portland area. Families should know that non-profit status often means they put extra resources back into staff training and patient support. They have established a long track record of following federal safety and quality rules. When you choose a long-standing provider, you get the benefit of their history and their refined care processes. It is comforting to know they have been doing this work for such a long time. They understand the local healthcare system in Multnomah County inside and out. That local knowledge helps them connect you to the right resources quickly.
High Quality Standards
Understanding Hospice Care in Portland
Hospice is a special kind of care for people with a life-limiting illness. It is not about giving up. It is about choosing to focus on quality of life instead of aggressive treatments. In Portland, many families find that hospice teams are a vital bridge during their hardest weeks. The team usually includes nurses, doctors, social workers, and volunteers. They visit the patient wherever they call home. This could be a house, an apartment, or a nursing facility. The thing is, hospice is a team effort. You are not just caring for the patient; you are caring for the whole family unit. The goal is to keep the patient pain-free and alert. This allows them to spend meaningful time with the people they love most. It turns a scary time into a season of grace and support. That makes all the difference for everyone involved.
What to Ask When Choosing a Hospice Provider
You should feel confident in the team you pick. Do not be afraid to ask direct questions during your first meeting. First, ask how quickly a nurse can get to your home if there is an emergency at night or on the weekend. You need to know that help is truly available 24/7. Second, ask how they handle pain management and symptoms. Every patient has different needs, and you want a team that adjusts the plan to fit. Third, ask how they support the family after the patient passes away. Grief support is a huge part of what a good hospice offers. Finally, ask about their experience with your specific health condition. It is okay to be picky. You are looking for a partner in care. The right team will welcome your questions and answer them with patience and honesty. That is the sign of a provider that really cares about you.
Preserve Your Family's Story
Your loved one has a lifetime of memories that deserve to be kept safe. We can help you record those precious stories so they live on for your children and grandchildren to cherish.
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Helpful Guides for Families
Understanding Medicare Hospice Benefit: A Family Guide
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What Nearly 17,000 Hospice Inspection Reports Reveal
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What CMS Star Ratings Actually Mean for Your Family
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.