PINNACLE HOSPICE CARE OF PORTLAND
Provider Information
- Address
- 10570 SE WASHINGTON STREET, SUITE 207
PORTLAND, OR 97216 - Ownership Type
- Non-Profit
- Medicare Certified Since
- August 10, 2017
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 3 |
12
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PINNACLE HOSPICE CARE OF PORTLAND reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2017.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PINNACLE HOSPICE CARE OF PORTLAND compares to hospices nationwide.
18.7 minutes
of nurse care per routine home care day, on average
That is the 92nd percentile among hospices nationally. The national median is about 12 minutes.
43
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day18.7 min
Ranks better than about 92% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.5%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life82.4%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits78%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5.6%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months66.7%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice5.6%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$23,214 · 75th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 24.5% of patients or more. Most hospices score above 90 percent.
- Pain screening96.3%
- Pain assessment94.4%
- Breathing difficulty screening100%
- Breathing difficulty treatment96%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life24.5%
- All care steps completed91.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer19%
- Dementia40%
- Heart and circulatory disease15%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About Pinnacle Hospice Care of Portland
Pinnacle Hospice Care of Portland serves families in the Portland area from their office on SE Washington Street. This non-profit provider has offered hospice services since August 2017. They hold accreditation from the Joint Commission, which shows they meet strict national standards for patient safety and care quality.
About PINNACLE HOSPICE CARE OF PORTLAND
As a non-profit organization, this provider focuses on reinvesting resources back into their care programs. They have earned certification from Medicare for several years. The Joint Commission accreditation is a badge of honor for any hospice agency. It means an outside team checked their work against high safety rules. They look at how staff talk to families and manage medications. This process helps ensure that patients get safe care every day. Choosing an accredited provider gives families peace of mind. It shows the team wants to do things the right way. That matters during a difficult time for everyone involved. The organization operates as a freestanding hospice in Multnomah County. They bring a specific focus to their local community work.
Quality of Care
What Is Hospice Care Like in PORTLAND?
Hospice care in Oregon focuses on comfort and dignity for patients facing a life-limiting illness. The goal is to manage symptoms so the patient stays as comfortable as possible. This team includes 12 total employees who support patients and families. Their staff features four registered nurses and one licensed practical nurse. They also have one physician on the team. Three volunteers work with the staff to provide extra support for families. These professionals visit patients where they live. That could be a private house or an assisted living facility. They create a plan that fits the specific needs of the person in their care. The team works together to handle pain and emotional needs. It is a team effort. They make sure the patient stays in control of their daily life as much as possible.
What to Ask When Choosing a Hospice Provider
You have choices when selecting a hospice team. Ask these questions to find the right fit. First, ask how quickly a nurse can get to the home if an emergency happens at night. Second, check how the team handles pain management and symptom control. Ask them to explain their plan for after-hours calls. You should also ask how they support family members with grief. It is smart to ask about their experience with your specific diagnosis. Does the team have enough staff to visit as often as you need? Ask them for a clear plan on how they coordinate with your current doctors. Get these answers in writing before you sign any paperwork. You deserve to feel confident in the care your loved one receives.
Preserve Your Family Stories
Your family has a unique history worth saving for future generations. Capture these memories now while you have the chance.
Start Preserving MemoriesOther Hospice Providers Nearby
PRIMROSE HOSPICE CARE, INC
PROVIDENCE HOSPICE
ADVENTIST HEALTH HOSPICE
TRADITIONS HEALTH
ACCENTCARE HOSPICE & PALLIATIVE CARE OF OREGON
ASSURED HOSPICE
Helpful Guides for Families
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Highest-Rated Hospice Providers in Orange County, CA 2026
22 Orange County, CA hospices tie at a perfect 10 on CMS's Hospice Care Index. See all 22 A to Z, and which 9 also carry a Medicare family survey star.
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.