PINNACLE HOSPICE CARE OF PORTLAND
Provider Information
- Address
- 10570 SE WASHINGTON STREET, SUITE 207
PORTLAND, OR 97216 - Ownership Type
- Non-Profit
- Medicare Certified Since
- August 10, 2017
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 3 |
12
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PINNACLE HOSPICE CARE OF PORTLAND reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2017.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PINNACLE HOSPICE CARE OF PORTLAND compares to hospices nationwide.
18.7 minutes
of nurse care per routine home care day, on average
That is the 92nd percentile among hospices nationally. The national median is about 12 minutes.
43
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day18.7 min
Ranks better than about 92% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.5%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life82.4%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits78%
Ranks better than about 16% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5.6%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months66.7%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice5.6%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$23,214 · 75th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 24.5% of patients or more. Most hospices score above 90 percent.
- Pain screening98.8%
- Pain assessment96.1%
- Breathing difficulty screening100%
- Breathing difficulty treatment95.2%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life24.5%
- All care steps completed95%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer19%
- Dementia40%
- Heart and circulatory disease15%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Portland
Pinnacle Hospice Care of Portland serves families across the Multnomah County region from their office on SE Washington Street. They provide essential end-of-life support, focusing on comfort, dignity, and quality of life for patients. When a loved one faces a life-limiting illness, this team works to manage symptoms while supporting the family unit. That is the core goal of hospice care. They bring medical staff, social workers, and volunteers directly to the patient's home or care facility. This approach ensures that care happens in a familiar and peaceful setting. Choosing the right provider is a major step. It is about finding a team that aligns with your family’s specific values and needs during a very sensitive time. Pinnacle Hospice Care offers a local presence to help residents of Oregon get the support they need when it matters most.
About Pinnacle Hospice Care of Portland
Pinnacle Hospice Care of Portland operates as a non-profit organization. This structure often means the agency puts any extra money back into patient services rather than focusing on profits. They have been Medicare certified since August 10, 2017. That is nearly seven years of experience serving the Portland area. What families should know is that certification means they meet federal rules for safety and care quality. This is a big deal. Medicare certification is the gold standard for hospice care in the United States. It ensures that the agency follows strict guidelines for medical oversight and staff training. By choosing a non-profit, Medicare-certified provider, you are picking a team that must follow national standards. They have a proven history of meeting these requirements over several years. It provides a level of stability that can be very comforting for families during the hospice journey.
Quality Performance
Understanding Hospice Care in Portland
Hospice care in Portland follows a team-based model. It is not just about medicine. It includes spiritual support, counseling, and help with daily tasks for the patient. The thing is, many people wait too long to call for help. You do not need to be in the final days of life to start these services. In fact, Medicare covers hospice when a doctor expects a life expectancy of six months or less. This allows time to build a real relationship with the care team. In a city like Portland, you have several choices for providers. But they all share the same goal of making the patient comfortable. Some agencies are part of larger health systems, while others are independent. Regardless of the size, the care must focus on the patient's goals. Asking how they handle weekends or nights is a smart way to learn about their service levels.
What to Ask When Choosing a Hospice Provider
Picking a hospice team is a personal choice. You want to feel confident in your decision. Start by asking how they handle emergencies after business hours. You need to know that someone will answer the phone at 2:00 a.m. if you have a crisis. And ask about their staff. How often will a nurse visit the home? Consistency is key to good care. You should also ask how they support the family after a loss. Many providers offer grief counseling for months following the death of a patient. That kind of support is invaluable. Finally, ask if they have volunteers who can sit with the patient to give family members a much-needed break. These small questions help you see if their values match your own. Take your time to get the answers you need before you sign any paperwork.
Preserve Your Family’s Story
The moments you share today are the memories you will cherish forever. Discover simple ways to record stories and preserve your family’s unique history during this important time.
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