HospiceScout

CASCADE HEALTH

Non-ProfitHome Health Agency

Provider Information

Address
2650 SUZANNE WAY, SUITE 200
EUGENE, OR 97408
Ownership Type
Non-Profit
Medicare Certified Since
May 3, 1984

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for CASCADE HEALTH
RoleStaff Count
Registered Nurses (RN)25
Licensed Practical Nurses (LPN)5
Physicians1

55

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what CASCADE HEALTH reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how CASCADE HEALTH compares to hospices nationwide.

15.6 minutes

of nurse care per routine home care day, on average

That is the 80th percentile among hospices nationally. The national median is about 12 minutes.

85

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day15.6 min

    Ranks better than about 80% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends15.7%

    Ranks better than about 89% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life95.7%

    Ranks better than about 67% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits66.5%

    Ranks better than about 31% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care11%

    Ranks better than about 22% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months23.9%

    Ranks better than about 82% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care3.7%

    Ranks better than about 69% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)96th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$13,220 · 24th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 63.4% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.7%
  • Pain assessment99.3%
  • Breathing difficulty screening99.9%
  • Breathing difficulty treatment98.3%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99.7%
  • Bowel care for patients on opioids99.5%
  • Visits in the last days of life63.4%
  • All care steps completed97.9%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer45%
  • Dementia11%
  • Heart and circulatory disease11%
  • Lung and respiratory disease5%
  • Stroke4%
  • Other conditions26%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Hospice Care at Cascade Health

Cascade Health serves families throughout Eugene, Oregon, from their office on Suzanne Way. This team provides compassionate end-of-life care focused on comfort and dignity. They work closely with patients in Lane County to manage symptoms and support emotional needs. Choosing the right hospice is a big decision for any family. That is why having local, trusted options makes such a difference. Cascade Health brings a long history of professional care to the community. They focus on helping patients live their final days with peace and grace. You want a team that listens well. This group aims to provide just that level of support during a difficult time. Their goal is clear: keep the patient comfortable in their own home. It is about quality of life above all else.

About Cascade Health

Cascade Health operates as a non-profit organization. This structure often means the mission comes before everything else. They have been Medicare certified since May 3, 1984. That is over forty years of service to the Eugene area. Most people do not realize how much that history matters. It shows they have stayed committed to high standards for a very long time. Being non-profit means they reinvest their resources back into patient care. You can feel good knowing they answer to their community rather than shareholders. They understand the local culture and the unique needs of families in Lane County. When you look for a hospice partner, longevity is a solid indicator of stability. Cascade Health has clearly built a foundation of trust here. They keep their focus on the person, not just the medical charts. That approach changes the whole experience for the family.

Quality You Can Trust

Cascade Health holds a perfect 5/5 overall rating from Medicare. They also earned a 5/5 score for their quality of care. Their patient satisfaction rating sits at 4/5 stars. These scores show they do excellent work helping families feel heard and cared for.

Understanding Hospice Care in Eugene

Hospice care in Oregon is about much more than just medicine. It is a philosophy of care for the whole person. In Eugene, you have access to teams that include nurses, aides, and social workers. They all visit your home to help with daily needs. The thing is, many families wait too long to call for help. They think hospice is only for the very last days of life. But it can provide support for six months or even longer. It helps manage pain and offers emotional support for the entire family. You do not have to walk this path alone. Local providers like Cascade Health understand the resources available here. They can help connect you with equipment or extra hands when you need them most. It is a team effort. You and your loved one are the center of that team.

What to Ask When Choosing a Hospice Provider

Choosing a provider feels overwhelming. Take a breath and focus on a few key questions. First, ask how quickly a nurse can get to your home in an emergency. You want to know they are available day and night. Second, ask how they handle pain management. Every patient has different needs, so you want a plan that is flexible. Third, ask what kind of support they offer to the family. Grief counseling and respite care are vital services to look for. And finally, ask if they have experience with your specific diagnosis. Some teams specialize in complex cases. It is okay to interview more than one provider. You need to find a team that feels like the right fit for your family. Trust your gut. If a team feels cold or rushed, keep looking until you find the right one.

Preserve Your Family’s Stories

During this time, the stories of our loved ones matter more than ever. We can help you capture these memories to keep them safe for years to come.

Start Your Story

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.