HospiceScout

ST. CHARLES HOSPICE

Provider Information

Address
2275 NE DOCTORS DRIVE, SUITE 4
BEND, OR 97701
Ownership Type
Non-Profit
Medicare Certified Since
January 19, 1990

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

St. Charles Hospice in Bend

St. Charles Hospice provides compassionate end-of-life care for residents in Bend, Oregon. Their team focuses on comfort, dignity, and support for both the patient and their loved ones. Based at 2275 NE Doctors Drive, they serve the Deschutes County area with a dedicated staff. Hospice is not just about medical care at the end of life. It is about living each day with as much peace and joy as possible. The team helps manage pain while offering emotional and spiritual guidance. That is a huge relief for families who feel overwhelmed by a serious diagnosis. They work hard to meet the unique needs of every person they serve in Central Oregon. Whether in a home or a care facility, they bring the support directly to the patient.

About St. Charles Hospice

St. Charles Hospice has been serving this community since January 1990. As a non-profit organization, their focus remains on patient care rather than profit margins. This matters because it often leads to a more mission-driven approach to service. Families should know that this provider has a long history of helping people in Bend. They have navigated the changing landscape of healthcare for over three decades. Choosing a non-profit can sometimes feel like a more personal choice. You know the resources are likely going back into the care and the staff. It is a stable presence in a time of deep uncertainty. You want a partner who understands the local culture and the medical resources available in Deschutes County. Their longevity proves they have built a solid foundation of trust with the people they serve every single day.

Quality Performance Snapshot

St. Charles Hospice holds a perfect 5/5 overall rating from Medicare. They also earned a 5/5 score for their quality of care. While their patient satisfaction score currently sits at 3/5, their strong clinical performance shows a deep commitment to high-level medical standards.

Understanding Hospice Care in Bend

Finding the right hospice in Bend means knowing what to look for in a provider. The goal of hospice is to improve quality of life when a cure is no longer the focus. Many people wait too long to start these services. The truth is that hospice can provide support for months, not just the final days. It brings a team of nurses, social workers, and volunteers into your home. They handle the medications and equipment so you can focus on being a family member again. That is the real value here. You get more time for stories, memories, and quiet moments. In a mountain town like Bend, community support is strong. Accessing the right hospice team ensures you are not walking this path alone. It is a support system built to catch you when things get heavy.

What to Ask When Choosing a Hospice Provider

Choosing a hospice is a deeply personal decision. Do not feel rushed to pick the first one you find. Start by asking about their response time for urgent needs at night or on weekends. It is vital to know who will be there when a crisis happens. Ask how they handle pain management and if they have doctors who specialize in this work. You should also ask how they support the family after the patient passes away. Grief support is a key part of the hospice benefit. Finally, ask about their experience with your specific health situation. Every patient is different, and you want a team that feels comfortable with your loved one's needs. Take your time with these questions. A good provider will be happy to answer everything you ask.

Keep Their Stories Alive

Your loved one has a lifetime of wisdom and stories worth saving. We can help you record these memories so they are never lost for future generations.

Preserve Memories

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.