SIGNATURE HEALTHCARE AT HOME
Provider Information
- Address
- 454 NE REVERE AVENUE
BEND, OR 97701 - Ownership Type
- For-Profit
- Medicare Certified Since
- July 21, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 0 |
| Volunteers | 0 |
3
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SIGNATURE HEALTHCARE AT HOME reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SIGNATURE HEALTHCARE AT HOME compares to hospices nationwide.
21.5 minutes
of nurse care per routine home care day, on average
That is the 96th percentile among hospices nationally. The national median is about 12 minutes.
4
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day21.5 min
Ranks better than about 96% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.5%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life87.9%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits36.8%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care16.7%
Ranks better than about 6% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months16.7%
Ranks better than about 91% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care33.3%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$14,583 · 31st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 50% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life50%
- All care steps completed100%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Signature Healthcare at Home in Bend
Signature Healthcare at Home provides hospice services to families throughout Bend, Oregon. They operate as a freestanding hospice provider and have held Medicare certification since July 2022. The agency maintains accreditation through the Community Health Accreditation Partner, also known as CHAP. This accreditation helps show the agency meets high standards for patient care and safety. They serve the Deschutes County area from their office on Northeast Revere Avenue. Their team works to provide support for patients and their loved ones during difficult times. Choosing the right care is a big decision. Families should know that this provider holds CHAP accreditation to help ensure they meet rigorous quality standards for their patients. This credential serves as a mark of their commitment to following national best practices in hospice care.
About Signature Healthcare at Home
This agency operates as a for-profit hospice provider. Being for-profit means the agency functions as a business while still needing to meet strict federal rules to keep their Medicare certification. The CHAP accreditation they hold is a voluntary step. It means an outside group checked their work against national standards for health and safety. Most families find comfort in knowing a third party reviewed the agency operations. The agency has been certified for a few years now. They maintain strong quality marks based on the official Hospice Care Index. These scores look at how well the agency manages patient needs and follows federal guidelines. That is a solid indicator of their daily performance. You should always check if a provider fits your specific needs before you sign any paperwork. Each hospice agency has its own way of doing things, so ask about their specific daily routines.
Quality Performance
What Is Hospice Care Like in BEND?
Hospice care in Deschutes County focuses on comfort and pain relief for people with a terminal illness. The goal is to keep the patient at home whenever possible. This provider currently lists three employees on their staff roster. You may notice they do not have registered nurses or volunteers listed in their current employee count. This means the agency likely contracts with outside workers to fill those roles. That is common for smaller or newer agencies. A hospice team usually includes doctors, nurses, social workers, and aides. They visit the patient to manage symptoms and provide emotional support for the whole family. The team also helps with equipment and medications. You should ask how they handle after-hours calls or emergencies in the Bend area. Knowing the team structure helps you understand how care is delivered and who will be visiting your home on a regular basis.
What to Ask When Choosing a Hospice Provider
Selecting a hospice team requires asking the right questions to find the best fit. Start by asking how the agency handles medical emergencies during the night or on weekends. You need to know who will answer the phone at three in the morning. Ask about their staff and who will be coming into your home. How often will a nurse visit the patient? It is also good to ask how they help families with the emotional parts of this process. Ask about their experience with the specific condition the patient has. Can they provide references from other families they have helped in the past? Finally, ask about their backup plans if a staff member is sick or unavailable. Clear answers help you feel confident in your choice. Take your time to get the answers you need before you make any final decisions about care.
Preserve Your Family Stories
Your family history is a gift that should be saved for the next generation. We provide tools to help you record and keep your stories safe for years to come.
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