HospiceScout

SIGNATURE HEALTHCARE AT HOME

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
454 NE REVERE AVENUE
BEND, OR 97701
Ownership Type
For-Profit
Medicare Certified Since
July 21, 2022

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for SIGNATURE HEALTHCARE AT HOME
RoleStaff Count
Registered Nurses (RN)0
Volunteers0

3

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what SIGNATURE HEALTHCARE AT HOME reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how SIGNATURE HEALTHCARE AT HOME compares to hospices nationwide.

21.5 minutes

of nurse care per routine home care day, on average

That is the 96th percentile among hospices nationally. The national median is about 12 minutes.

4

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day21.5 min

    Ranks better than about 96% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7.5%

    Ranks better than about 45% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life87.9%

    Ranks better than about 25% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits36.8%

    Ranks better than about 71% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care16.7%

    Ranks better than about 6% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months16.7%

    Ranks better than about 91% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care33.3%

    Ranks better than about 1% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$14,583 · 31st percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 50% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Breathing difficulty screening100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life50%
  • All care steps completed100%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Signature Healthcare at Home in Bend

Signature Healthcare at Home serves families in Bend, Oregon. They provide hospice care for people who need end of life support. This provider has been certified by Medicare since July 2022. They hold accreditation from CHAP. This organization checks that hospice providers meet high standards for patient care. It is a sign of good quality.

About Signature Healthcare at Home

This is a for-profit hospice provider. They operate as a freestanding agency. Being CHAP accredited means they have passed a review by an outside group. That group looks at how the team cares for patients. It shows they follow strict rules for safety. You should look for this status when you talk to any agency. The team currently has three employees. They do not report any registered nurses or volunteers on their staff list. This is a small team. You might ask them how they plan your care. Ask who will visit your home. Families often want to know exactly who will be there. Understanding their team size helps you know what to expect. They focus on meeting the needs of those they serve in the local area.

Quality Overview

This provider holds strong quality of care marks. They also earn high marks for their overall performance based on the Medicare Hospice Care Index.

What Is Hospice Care Like in Bend?

Hospice care in central Oregon focuses on comfort. It aims to improve your quality of life. The team helps manage pain and other symptoms. They also provide emotional and spiritual support for the whole family. In Bend, you will find providers who work with your own doctors. This keeps your care plan consistent. The goal is to keep you at home if that is what you want. This agency is a freestanding provider. They have a small staff of three people. You should clarify how they cover your needs without registered nurses on their staff list. Ask about their backup plans. It is your right to ask how they handle emergencies after business hours. Getting clear answers helps you feel ready. Good care is about clear communication.

What to Ask When Choosing a Hospice Provider

  • How often will a team member visit my home?
  • Who do I call if I have a question at night or on the weekend?
  • How does your team work with my primary doctor?
  • What specific services do you provide to help with my pain management?

Asking these questions helps you compare your options. Do not settle for vague answers. You deserve to know how they will support you. Keep a list of their answers. Compare them against other providers in Deschutes County. This helps you make the best choice for your family.

Keep Your Family Stories Alive

Your loved one has many memories worth saving for the future. We offer tools to help you record those stories and keep them safe.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.