HospiceScout

OHIO LIVING HOSPICE - GREATER CLEVELAND

Non-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
36500 EUCLID AVE., SUITE 152
WILLOUGHBY, OH 44094
Ownership Type
Non-Profit
Medicare Certified Since
September 23, 2016

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for OHIO LIVING HOSPICE - GREATER CLEVELAND
RoleStaff Count
Registered Nurses (RN)0
Licensed Practical Nurses (LPN)0
Physicians0

1

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what OHIO LIVING HOSPICE - GREATER CLEVELAND reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2016.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how OHIO LIVING HOSPICE - GREATER CLEVELAND compares to hospices nationwide.

16.1 minutes

of nurse care per routine home care day, on average

That is the 83rd percentile among hospices nationally. The national median is about 12 minutes.

47

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day16.1 min

    Ranks better than about 83% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6.4%

    Ranks better than about 31% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life92.1%

    Ranks better than about 41% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits34.6%

    Ranks better than about 74% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care15.9%

    Ranks better than about 7% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months22.7%

    Ranks better than about 83% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care15.9%

    Ranks better than about 14% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$21,740 · 69th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 44.3% of patients or more. Most hospices score above 90 percent.
  • Pain screening97.2%
  • Pain assessment95.1%
  • Breathing difficulty screening99.3%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed98.6%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life44.3%
  • All care steps completed93.8%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer9%
  • Dementia28%
  • Heart and circulatory disease32%
  • Lung and respiratory disease12%
  • Other conditions16%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Ohio Living Hospice - Greater Cleveland

Ohio Living Hospice - Greater Cleveland serves patients and their families in Willoughby, Ohio. They focus on comfort, dignity, and quality of life during a difficult time. Their team works closely with you to manage pain and symptoms. They provide physical, emotional, and spiritual support right where you live. This care helps your loved one stay in a familiar environment. It also gives families the extra hands they need to handle daily challenges. The team is dedicated to meeting the specific needs of each patient. They aim to make every day count for those they serve. Choosing the right hospice is a big decision for any family. This provider offers a clear path for those seeking compassionate end-of-life care in Lake County.

About Ohio Living Hospice - Greater Cleveland

This hospice operates as a non-profit organization. That is a big deal because it means they focus on patient needs rather than profit. They have been Medicare certified since September 23, 2016. This shows a long history of meeting federal quality standards. You can find their offices at 36500 Euclid Ave., Suite 152 in Willoughby. Being a non-profit often shapes how they connect with the local community. They put resources back into care and support programs. Families should know that this provider has a strong track record of service. They are well-established in Lake County and understand the local health system. You can reach them at (440) 953-1256 to ask about their specific programs. They are ready to help you understand your options. It is all about finding the right fit for your family members.

Quality Rating

This provider holds an impressive 4.5 out of 5 stars for their overall quality. They also earned a 4.5 out of 5 rating for their quality of care based on the CMS Hospice Care Index. These scores show a high level of dedication to patient comfort and service excellence.

Understanding Hospice Care in Willoughby

Hospice is not just a building or a place to go. It is a specialized type of care for people with serious illnesses. In Willoughby, many families choose to receive this care in their own homes. The team comes to you. They bring medicine, supplies, and expert guidance. The goal is simple. They want to reduce pain and help your loved one stay comfortable. Some people worry that hospice means giving up. But the truth is quite the opposite. Hospice is about choosing the best possible quality of life. It gives families more time to focus on being together. You get to spend hours talking instead of worrying about medical tasks. That is the true value of this care. It changes the focus from curing to caring. Most families find peace when they start these services early on.

What to Ask When Choosing a Hospice Provider

You have a lot on your mind right now. That is normal. Before you pick a provider, ask these simple questions. First, ask how quickly they can get a nurse to your home in an emergency. You need to know that help is available 24 hours a day. Second, ask how they handle pain and discomfort. Every patient has different needs, and you want a plan that fits them perfectly. Third, ask what kind of support they offer to family caregivers. You deserve to have someone walk beside you through this process. Finally, ask if their staff is available on weekends and holidays. You do not want to be left alone when you need a professional the most. Trust your gut during these talks. The right team will listen to your concerns with kindness and patience. They should make you feel heard and supported.

Preserve Your Family Stories

Your family history is a precious gift. During this time, capturing memories and stories can be a way to honor your loved one and keep their legacy alive for future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.