HospiceScout

UNIVERSAL HOME HEALTH & HOSPICE

Non-ProfitHome Health Agency

Provider Information

Address
921 RUSH AVE
BELLEFONTAINE, OH 43311
Ownership Type
Non-Profit
Medicare Certified Since
October 16, 1990

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for UNIVERSAL HOME HEALTH & HOSPICE
RoleStaff Count
Registered Nurses (RN)7
Physicians1
Volunteers0

15

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what UNIVERSAL HOME HEALTH & HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how UNIVERSAL HOME HEALTH & HOSPICE compares to hospices nationwide.

16.1 minutes

of nurse care per routine home care day, on average

That is the 83rd percentile among hospices nationally. The national median is about 12 minutes.

23

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day16.1 min

    Ranks better than about 83% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends9.8%

    Ranks better than about 68% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life97.4%

    Ranks better than about 82% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits28.2%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care5.6%

    Ranks better than about 56% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months33.3%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$9,172 · 8th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 86.4% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment98.7%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life86.4%
  • All care steps completed98.8%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer31%
  • Dementia14%
  • Heart and circulatory disease24%
  • Lung and respiratory disease11%
  • Other conditions17%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Supportive Hospice Care in Bellefontaine

Universal Home Health & Hospice provides compassionate end-of-life care to families in Bellefontaine, Ohio. They serve the Logan County area with a focus on comfort and dignity during a difficult time. Their team helps patients manage pain while supporting their emotional and spiritual needs at home. Choosing the right hospice is a deeply personal decision for every family. Having a local provider means the care team is nearby and ready to help when you need them most. That is a big deal when you are navigating a health crisis. This team works to make sure your loved one feels safe and heard every single day.

About Universal Home Health & Hospice

Universal Home Health & Hospice has been Medicare certified since October 16, 1990. Being a non-profit organization, they put their resources back into patient care rather than profits for owners. This long history shows they have deep roots in the Ohio medical community. Families should know that they have served the area for over three decades. That kind of experience matters when you are looking for steady, reliable hands to guide you. The team understands the local landscape and works closely with other providers in Logan County. They aim to provide consistent care that honors the wishes of the patient. It is about building trust and keeping that trust through every step of the journey. When you talk with them, ask how their non-profit status shapes the way they care for your specific family situation.

High Quality Standards

Universal Home Health & Hospice has earned a strong 4.5 out of 5 stars for their overall performance. They also received a perfect 5 out of 5 stars from patients in recent surveys. This shows they do a great job listening to families and meeting their needs.

Understanding Hospice Care in Bellefontaine

Hospice care in Logan County is designed to surround a patient with a circle of support. It is not just about medicine, though that is a huge part of it. The goal is to focus on quality of life rather than finding a cure for an illness. In Bellefontaine, this means you get a team that includes nurses, aides, and social workers. They visit your home to help with tasks that might feel overwhelming right now. Many people wait too long to start these services because they are afraid of what it means. But the truth is, starting early gives the team more time to build a relationship with your loved one. This leads to better pain control and much less stress for the whole family. And that is exactly what everyone deserves at the end of life.

What to Ask When Choosing a Hospice Provider

It is normal to feel nervous when you call a hospice provider for the first time. You have every right to ask questions until you feel calm and sure. First, ask how quickly they can get a nurse to your home in an emergency. You need to know that someone is available 24/7. Next, ask about their experience with your loved one's specific health condition. Some teams have special skills for certain illnesses. Also, ask how they involve the family in the daily plan of care. You should always feel like a partner in the process. Finally, ask what happens if your loved one needs more help than home care can offer. A good provider will have a clear answer for every one of these questions. Do not settle for vague promises.

Preserve Your Family's Story

Your family history is a gift that deserves to be remembered for generations to come. Capture the memories and values that matter most during this time.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.