HospiceScout

VIAQUEST HOSPICE, LLC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
16900 SQUARE DR, SUITE 100
MARYSVILLE, OH 43040
Ownership Type
For-Profit
Medicare Certified Since
March 1, 2012

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for VIAQUEST HOSPICE, LLC
RoleStaff Count
Registered Nurses (RN)6
Licensed Practical Nurses (LPN)2
Physicians1
Volunteers3

17

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what VIAQUEST HOSPICE, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2012.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how VIAQUEST HOSPICE, LLC compares to hospices nationwide.

21 minutes

of nurse care per routine home care day, on average

That is the 96th percentile among hospices nationally. The national median is about 12 minutes.

31

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day21 min

    Ranks better than about 96% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends10%

    Ranks better than about 70% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life96.7%

    Ranks better than about 76% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits12.9%

    Ranks better than about 94% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care12.9%

    Ranks better than about 14% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months38.7%

    Ranks better than about 44% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care6.5%

    Ranks better than about 54% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)79th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$15,986 · 39th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 46.3% of patients or more. Most hospices score above 90 percent.
  • Pain screening97.6%
  • Pain assessment94.3%
  • Breathing difficulty screening99.4%
  • Breathing difficulty treatment98%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life46.3%
  • All care steps completed92.7%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer15%
  • Dementia24%
  • Heart and circulatory disease28%
  • Lung and respiratory disease14%
  • Other conditions15%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About ViaQuest Hospice

ViaQuest Hospice serves families in Marysville, Ohio. This freestanding hospice provider offers care to those with life-limiting illnesses. They hold accreditation from CHAP, which proves they meet high national standards for quality. Their team includes doctors, nurses, and volunteers who work together to support patients. They have been certified by Medicare since early 2012. You will find them at 16900 Square Drive in Suite 100. They focus on comfort and peace for the families they serve in Union County. Choosing a local team makes a difference. It keeps care close to home.

About VIAQUEST HOSPICE, LLC

This is a for-profit provider. They have been helping patients since March 2012. Being CHAP accredited means an outside group checked their work. This group looks at how the team handles care and safety. It is a sign of a strong program. The team consists of 17 people. This includes 6 registered nurses and 2 licensed practical nurses. They also have 1 physician on staff. Having 3 volunteers adds another layer of support. Families often find comfort in knowing a group has earned this type of recognition. It shows they follow strict rules for patient care. And that matters when you need help the most. The goal is simple. They aim to provide steady care every single day.

Quality Performance

This provider holds the highest possible marks for both overall performance and quality of care according to CMS. Their CHAP accreditation further highlights their commitment to meeting national safety and service standards.

What Is Hospice Care Like in MARYSVILLE?

Hospice care in Union County focuses on the patient and their family. It is not just about medicine. The team helps with pain and daily needs. You get a group of experts who visit where you live. This team includes nurses and a doctor to manage symptoms. They also have volunteers to offer extra help. Most people choose this care to stay in their own home. You can expect regular visits from the staff. They adjust the plan as needs change. This keeps the patient comfortable. It also gives the family more time to focus on being together. The care is local. That helps with quick responses when questions arise. Everyone deserves support during this time.

What to Ask When Choosing a Hospice Provider

Picking the right hospice is a big decision for your family. Start by asking how quickly a nurse can get to your home. You should also ask how they handle pain management during the night. Ask if they have staff available on weekends. It is also good to know how they involve the family in care plans. Ask how many patients each nurse sees in a day. You want to be sure the team has time for your loved one. Ask about the role of volunteers. Finally, ask what happens if the patient needs to go to a hospital. Clear answers help you feel ready. Take your time with these questions.

Keep Family Stories Alive

Your family history is a treasure. We provide a simple way to record memories and life lessons so they are never lost.

Preserve Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.