HospiceScout

OHIO LIVING HOSPICE GREATER COLUMBUS

Provider Information

Address
9200 WORTHINGTON ROAD, SUITE 300
WESTERVILLE, OH 43082
Ownership Type
For-Profit
Medicare Certified Since
December 27, 2006

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Care and Support in Westerville

Ohio Living Hospice Greater Columbus serves families throughout the Westerville area from their office on Worthington Road. They provide specialized medical and emotional support for people facing a life-limiting illness. The goal is simple. They want to help patients live each day with as much comfort and dignity as possible. Choosing a hospice team is a big decision. You need a group that understands your family's unique needs during a difficult time. This provider has been serving the Franklin County community for many years. Their team works hard to manage pain and symptoms while supporting the family unit. It is about more than just medicine. It is about making sure your loved one feels heard and cared for. They bring professional care directly to wherever the patient calls home.

About Ohio Living Hospice Greater Columbus

This hospice has been Medicare certified since December 27, 2006. Being certified means they meet specific federal safety and quality standards set by Medicare. This provider operates as a for-profit organization. That is a common structure for hospice agencies in Ohio today. Families often ask if the ownership type changes the quality of care. The truth is that quality depends on the local team and their commitment to you. They operate out of a central office in Westerville to reach patients across the county. You should always feel free to ask about their specific staff members. Find out who will be visiting your home and how they communicate. A good hospice agency will be open about their processes and their team. They want to make sure you feel confident in the care you receive every single day.

Quality Performance Summary

Ohio Living Hospice Greater Columbus holds a 4/5 star overall rating from CMS. They earned a 4/5 star rating for quality of care, which measures how well they manage symptoms like pain and breathing issues. Their patient satisfaction score is 3/5 stars. This reflects feedback from families about their communication and overall experience.

Understanding Hospice Care in Westerville

Hospice care in Franklin County is designed to surround the patient with a team of experts. You get more than just a nurse. You get social workers, chaplains, and volunteers who all work together. The thing is, many families wait too long to call for help. They think hospice is only for the very last days of life. That is not correct. You can receive these services for six months or even longer if a doctor confirms the need. Starting early lets the team build a real relationship with your loved one. It gives everyone more time to focus on what matters most. In a busy city like Westerville, having a local team is a huge advantage. They know the area and can get to your home quickly when you need them the most. That makes a big difference for your peace of mind.

What to Ask When Choosing a Hospice Provider

You have the right to interview any hospice agency before you sign up. Start by asking how they handle emergencies after hours. Will you reach a real person or an answering service? You also want to know about their visit schedule. How often will a nurse come to your home? And what happens if the patient's pain suddenly gets worse? Another good question is how they support the family after the patient passes away. Grief support is a standard part of hospice, but every agency does it differently. Ask them to explain their bereavement services clearly. Finally, listen to your gut. Do the people you speak with seem kind and attentive? If you don't feel comfortable, keep looking. You deserve a team that feels like a partner. This is a journey you should not have to walk alone.

Keep Your Family Stories Alive

Your loved one's life is full of wisdom and memories. We can help you record those precious moments to share with future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.