HospiceScout

BELLA CARE HOSPICE

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
110 POLARIS PKWY, SUITE 302
WESTERVILLE, OH 43082
Ownership Type
For-Profit
Medicare Certified Since
February 25, 2009

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for BELLA CARE HOSPICE
RoleStaff Count
Registered Nurses (RN)68
Licensed Practical Nurses (LPN)13
Volunteers78

167

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what BELLA CARE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how BELLA CARE HOSPICE compares to hospices nationwide.

10.5 minutes

of nurse care per routine home care day, on average

That is the 31st percentile among hospices nationally. The national median is about 12 minutes.

531

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day10.5 min

    Ranks better than about 31% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7.6%

    Ranks better than about 46% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life95%

    Ranks better than about 61% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits70%

    Ranks better than about 25% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care4.4%

    Ranks better than about 64% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months50.8%

    Ranks better than about 16% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care11.3%

    Ranks better than about 30% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.8%

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$21,690 · 69th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 58.9% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.9%
  • Pain assessment100%
  • Breathing difficulty screening99.9%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99.8%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life58.9%
  • All care steps completed99.6%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer9%
  • Dementia21%
  • Heart and circulatory disease16%
  • Lung and respiratory disease10%
  • Stroke29%
  • Other conditions17%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Hospice Support in Westerville

Bella Care Hospice provides dedicated end-of-life care for patients in Westerville, Ohio. They serve families living in Delaware County and the surrounding areas. Their team focuses on comfort and dignity during a difficult time. They offer professional support to help patients and their loved ones navigate end-of-life journeys with care. Choosing the right hospice team is a big decision for any family. Bella Care Hospice is located on Polaris Parkway and has served the local community for many years. Their mission is to provide physical, emotional, and spiritual support. They strive to meet the unique needs of every person they serve. Whether at home or in a facility, their goal is to improve the quality of life for all patients. They are committed to providing expert care that honors the wishes of those they serve each day.

About Bella Care Hospice

Bella Care Hospice operates as a for-profit hospice provider. They have been Medicare certified since February 25, 2009. Being Medicare certified means they meet federal standards for health and safety. Families should know that this provider has a long history of serving the Westerville community. Medicare certification is an important indicator of a provider's commitment to basic care standards. When you choose a provider, it is helpful to look at their history and status. Bella Care Hospice has maintained its certification for over a decade. This shows their dedication to following federal guidelines for hospice care. They focus on managing symptoms and providing comfort to those facing life-limiting illnesses. Families can feel confident that this provider has established processes in place to support their care needs. They work hard to provide consistent services to patients across the region.

Quality Care Insights

Bella Care Hospice holds a perfect 5/5 overall rating and a 5/5 quality of care rating from CMS. These high scores show they excel in clinical care. However, their patient satisfaction score is 2/5 stars. This score comes from surveys about how families feel about their experience. It is a good idea to talk with the team about how they address family feedback and concerns.

Understanding Hospice Care in Westerville

Hospice care in Westerville focuses on comfort rather than a cure. It is for people who have a life-limiting illness. The goal is to manage pain and other symptoms so the patient stays comfortable. A team of nurses, aides, and social workers usually provides this care. They work together to support the patient and the entire family. Hospice can happen in your own home or in a care facility. It is important to know that you can choose your hospice provider. You do not have to pick the first one you see. Many providers serve the Westerville area, each with different strengths. Look for a team that listens to your needs and answers your questions clearly. Good hospice care supports the whole person. It also provides comfort to family members during this transition. Understanding your options will help you make the best choice for your loved one.

What to Ask When Choosing a Hospice Provider

Selecting a hospice provider is a very personal choice for your family. You should feel comfortable with the team you choose. Here are some important questions to ask during your search:

  • How quickly can your team reach our home if we have an emergency?
  • What specific training does your staff have to manage my loved one's pain?
  • How do you support family caregivers when they feel tired or stressed?
  • Can you explain how your team handles changes in the patient's condition?

Always trust your instincts when you meet with a provider. Ask about their communication style and how they keep families informed. It is helpful to understand how they coordinate care with your primary doctor. Make sure they respect your family's wishes and values. You deserve a team that acts with kindness and clear communication. Do not be afraid to ask for clarity on any services they offer.

Preserve Your Family's Precious Stories

This time is about more than just care. It is a time to honor the life and memories of your loved one. Capture their stories and wisdom to share with future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.