VISTING NURSE ASSOCIATION OF CLEVELAND HOSPICE
Provider Information
- Address
- 925 KEYNOTE CIR, SUITE 300
BROOKLYN HEIGHTS, OH 44131 - Ownership Type
- Non-Profit
- Medicare Certified Since
- July 6, 1990
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Physicians | 1 |
16
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what VISTING NURSE ASSOCIATION OF CLEVELAND HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Both provided directly and arranged with other facilities
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how VISTING NURSE ASSOCIATION OF CLEVELAND HOSPICE compares to hospices nationwide.
9.8 minutes
of nurse care per routine home care day, on average
That is the 23rd percentile among hospices nationally. The national median is about 12 minutes.
22
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.8 min
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.5%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life88.3%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits76.4%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5.1%
Ranks better than about 59% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months35.9%
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$19,099 · 56th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 59.1% of patients or more. Most hospices score above 90 percent.
- Pain screening98.4%
- Pain assessment100%
- Breathing difficulty screening98.4%
- Breathing difficulty treatment92%
- Treatment preferences discussed100%
- Beliefs and values discussed98.4%
- Visits in the last days of life59.1%
- All care steps completed90.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer17%
- Dementia19%
- Heart and circulatory disease24%
- Lung and respiratory disease18%
- Other conditions19%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Hospice Care in Brooklyn Heights
Visiting Nurse Association of Cleveland Hospice provides end-of-life care for families in Brooklyn Heights, Ohio. They focus on comfort, dignity, and quality of life for patients facing a terminal illness. Their team works right out of the Keynote Circle office to serve the local Cuyahoga County area. Hospice is about more than just medicine. It is about supporting the whole family during a very hard time. This team helps patients manage pain while making sure their personal wishes stay front and center. They show up when you need them most. That is the true heart of their mission. Whether you are at home or in a care facility, they bring expert support directly to your side. It is a big comfort knowing help is nearby.
About Visting Nurse Association of Cleveland Hospice
This organization operates as a non-profit provider. Being non-profit often means they put every dollar back into patient care. They have been a Medicare-certified agency since July 6, 1990. That is over three decades of service to the community. Here is the thing—longevity matters. They have deep roots in the Cleveland area and a long history of following federal quality standards. Families should know that Medicare certification is a badge of trust. It means they meet strict rules for how they treat patients. You want a team that knows the ropes and has a proven track record. They check all those boxes. It is not just about having a name on the door. It is about years of showing up for neighbors when they need it most.
Top-Tier Quality Care
Understanding Hospice Care in Brooklyn Heights
Finding the right care in Cuyahoga County can feel like a maze. But you are not alone in this search. Many families in Brooklyn Heights use hospice services to make their loved one’s final months more peaceful. Hospice care is not about giving up. It is about choosing comfort over hospital trips. The team comes to you. They bring supplies, medication, and emotional support to your living room. What most people don't realize is that hospice is a team effort. You get nurses, aides, and social workers all working together for your family. It is a safety net. The goal is to spend more time laughing and less time worrying about symptoms. That change in focus makes all the difference for a family at home.
What to Ask When Choosing a Hospice Provider
Choosing a provider is a big decision. You need to ask the right questions to get a clear picture of how they work. Start by asking how quickly a nurse can get to your home if an emergency happens at night. Ask how they handle pain and if they offer support for the family after a loss. You should also ask how often a nurse will visit each week. It is okay to be picky. You are inviting these people into your most private moments. Ask them what makes their team different from others in the area. Listen to how they answer. Do they sound kind? Do they listen to your specific worries? Trust your gut feeling. A good provider will be happy to answer every single one of your questions clearly.
Preserve Your Family's History
Your loved one has a lifetime of stories that deserve to be kept safe for future generations. Start capturing these precious memories today.
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Starting Difficult Conversations: A Guide for Families
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Some stories are worth writing down
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