CARETENDERS HOSPICE
Provider Information
- Address
- 2550 CORPORATE EXCHANGE DRIVE, SUITE 101
COLUMBUS, OH 43231 - Ownership Type
- For-Profit
- Medicare Certified Since
- April 14, 2014
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Physicians | 2 |
| Volunteers | 4 |
14
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CARETENDERS HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2014.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CARETENDERS HOSPICE compares to hospices nationwide.
12.3 minutes
of nurse care per routine home care day, on average
That is the 51st percentile among hospices nationally. The national median is about 12 minutes.
18
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.3 min
Ranks better than about 51% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.9%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life90%
Ranks better than about 31% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits42.5%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.5%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months26.2%
Ranks better than about 78% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care2.4%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice7.1%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,582 · 54th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 75.3% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life75.3%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer19%
- Dementia35%
- Heart and circulatory disease20%
- Other conditions26%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Care for Families in Columbus
Caretenders Hospice provides end-of-life care for families in Columbus, Ohio. They operate out of their office on Corporate Exchange Drive. Their team focuses on comfort and dignity during a difficult time. Choosing the right support changes everything. You need a team that listens well. They offer medical care and emotional support to help patients stay at home. This path is never easy for a family to walk alone. Having professional help nearby makes a real difference. They have served the Franklin County area for many years. Their goal is to make sure every patient feels safe and cared for each day. It is about keeping them comfortable and surrounded by people they love. That is the core of what they do every single day.
About Caretenders Hospice
Caretenders Hospice is a for-profit provider. They first earned their Medicare certification on April 14, 2014. That is over a decade of service to the community. Being Medicare certified means they meet strict federal rules for quality and safety. You should know that for-profit status is common in modern healthcare. The main thing is how they treat your loved one. They must follow the same rules as other hospice groups to keep their certification. Families should feel good knowing there is a track record here. You can call them at (614) 210-1150 to learn more about their specific approach. Ask them how they handle weekend care or sudden pain changes. Getting these answers early helps everyone feel more at peace. It is about finding the right fit for your family's unique needs.
Understanding Hospice Care in Columbus
Columbus offers many options for hospice care. You will find both non-profit and for-profit agencies across Franklin County. The thing is, every agency has a different personality. Some are smaller and local. Others are part of larger national groups. You want a team that knows the local doctors and hospitals well. This helps when you need to switch care levels quickly. Hospice is not about giving up hope. It is about shifting the focus to quality of life. The goal is to manage pain and symptoms so the patient can enjoy time with family. Most people wish they had started these services sooner. Don't wait until the very last minute to reach out for help. Start the conversation early. It gives you more time to find the right support system for your family.
What to Ask When Choosing a Hospice Provider
You have a lot on your mind right now. That is normal. When you talk to a hospice provider, have a list of questions ready. First, ask how quickly a nurse can get to your home if an emergency happens at night. Second, ask how they manage pain and other symptoms that might cause distress. Third, ask how they support the family members who are also struggling. Finally, ask what happens if the patient needs to move to an inpatient unit. The answers will tell you a lot about their culture and care style. Listen to your gut feeling during these talks. Do they sound kind? Are they patient with your questions? You deserve a partner who makes you feel heard and respected during this journey.
Keep Your Family Stories Alive
This time is hard, but it is also a chance to hold onto memories. We help you save the stories and lessons that matter most to your family.
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