HEARTLAND HOSPICE
Provider Information
- Address
- 6500 BUSCH BLVD, SUITE 210
COLUMBUS, OH 43229 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 23, 2004
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Licensed Practical Nurses (LPN) | 10 |
65
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEARTLAND HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2016.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEARTLAND HOSPICE compares to hospices nationwide.
12.4 minutes
of nurse care per routine home care day, on average
That is the 52nd percentile among hospices nationally. The national median is about 12 minutes.
401
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.4 min
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.3%
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.5%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits64.3%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.1%
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months44.9%
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care20.6%
Ranks better than about 6% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.3%
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$24,487 · 80th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 64.8% of patients or more. Most hospices score above 90 percent.
- Pain screening99.7%
- Pain assessment99.1%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.6%
- Treatment preferences discussed99.9%
- Beliefs and values discussed99.8%
- Bowel care for patients on opioids100%
- Visits in the last days of life64.8%
- All care steps completed98.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer16%
- Dementia30%
- Heart and circulatory disease20%
- Lung and respiratory disease14%
- Stroke10%
- Other conditions14%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Providing Compassionate Care in Columbus
Heartland Hospice serves families across Columbus, Ohio, from their office on Busch Boulevard. They focus on comfort, dignity, and quality of life for patients facing a life-limiting illness. Choosing the right hospice team is a deeply personal decision for every family. Having a local provider like Heartland Hospice means you have support nearby when you need it most. They have been a part of the Franklin County medical community for many years. Their team is dedicated to managing pain and symptoms so patients can spend time doing what they love. Whether at home or in a facility, they aim to bring peace and comfort to your loved one. It is all about making each day count.
About Heartland Hospice
Heartland Hospice operates as a for-profit provider. They have been Medicare certified since November 23, 2004. This long history shows they have helped local families for two decades. Being Medicare certified means they meet strict federal rules for safety and care. What should you know? For-profit status just describes their business structure. It does not change the core mission of hospice care. Their staff works to provide medical, emotional, and spiritual support for patients and their families. They have seen many changes in healthcare over the last twenty years. But their goal remains the same. They want to provide steady, reliable care for those in their final months. You can feel confident knowing they have met federal standards for a very long time.
Quality Insights
Understanding Hospice Care in Columbus
Columbus offers many options for end-of-life support. The city has a dense network of hospitals and care providers. Most hospice services here focus on the home environment. This allows patients to stay in familiar surroundings while receiving expert medical help. The thing is, hospice is not just about the patient. It is also about supporting the entire family through a hard time. You will find that most providers, including Heartland Hospice, offer nurses, aides, and social workers. They work together to create a plan that fits your specific needs. Some families feel overwhelmed by the number of choices in Franklin County. That is normal. Take your time to talk with a few providers. Ask them how they help families navigate the stress of caregiving. You deserve a team that listens to your concerns.
What to Ask When Choosing a Hospice Provider
Picking a hospice team is a big step. You should feel comfortable asking tough questions before you sign any papers. Here are a few things to keep in mind. First, ask how quickly a nurse can get to your home if an emergency happens at night. You need to know that someone is always available. Second, ask how they handle pain management. Every patient is different, and their plan should be too. Third, ask about the support they offer to family members after a loss. Grief support is a vital part of hospice care. Finally, ask what happens if your loved one needs to go to a hospital for a short time. A good provider will have a clear answer for you. Do not be afraid to ask these questions. They help you find the right fit.
Preserve Your Family's Story
Your loved one's life is full of wisdom and memories that deserve to be kept safe for future generations. Start capturing their unique story today.
Begin Your StoryOther Hospice Providers Nearby
GENTIVA I
LUMINARY HOSPICE
INTERIM HEALTHCARE HOSPICE OF COLUMBUS
SUNCREST HOSPICE
OHIOHEALTH HOSPICE WITH COMPASSUS
NATIONWIDE CHILDREN'S HOSPITAL HOMECARE
Helpful Guides for Families
How to Spot a Trustworthy Hospice in 2026
A federal fraud crackdown froze new hospice enrollments in 2026. Here's how to verify a hospice is legitimate, Medicare-certified, and safe to trust.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Hospice at Home vs. Inpatient: Choosing the Right Care
Deciding between hospice at home and inpatient hospice? Discover the pros and cons of each care setting to help you make the right choice for your loved one.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.