HospiceScout

ZUSMAN COMMUNITY HOSPICE

Provider Information

Address
1151 COLLEGE AVENUE
COLUMBUS, OH 43209
Ownership Type
Non-Profit
Medicare Certified Since
July 10, 2002

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Zusman Community Hospice

Zusman Community Hospice is a non-profit provider serving families in Columbus, Ohio. Located at 1151 College Avenue, they offer specialized end-of-life care to those in Franklin County. The team works hard to support patients and their loved ones during a difficult season of life. They focus on comfort, dignity, and peace. Whether at home or in a facility, their goal remains the same. They want to make every remaining moment count for the people they serve.

About Zusman Community Hospice

This provider has been Medicare certified since July 10, 2002. Being a non-profit organization, their focus stays on the mission rather than the bottom line. That is a big deal. They have over two decades of experience helping families in the local area. When you choose an established provider, you get the benefit of long-term community roots. They understand the local healthcare landscape inside and out. It is helpful to know they have been around for a long time. They have seen many changes in hospice care over the years. But their dedication to the patient experience has stayed a constant priority for their staff.

Quality Insights

Zusman Community Hospice holds a 5/5 overall rating from Medicare. Their quality of care is rated at 5/5, which shows they excel at managing pain and symptoms. However, their patient satisfaction score is 2/5. This suggests that while their clinical care is strong, some families have felt their communication or support could be better.

Understanding Hospice Care in Columbus

Columbus offers many paths for end-of-life care. Hospice is not just a place to go. It is a set of services that comes to you. Most care happens in the patient's own home. This keeps people in a familiar space surrounded by things they love. The thing is, many people wait too long to call. They think hospice is only for the last few days. That is simply not true. You can get help for months if you qualify. Early access means better pain control for your loved one. It also means more support for you as a caregiver. Do not wait for a crisis to start asking for help.

What to Ask When Choosing a Hospice Provider

Picking the right team is a heavy task. Start by asking how they handle after-hours calls. You need to know someone is there at 3:00 AM. Also, ask how they manage pain and other symptoms. You want a team that moves fast when things get tough. Ask about their volunteer program, too. Volunteers can offer a break for tired family members. Finally, ask how they handle the transition when a patient gets worse. A good provider will have a clear plan for your family. Trust your gut. If a team feels like a good fit, they probably are.

Preserve Your Family Stories

Your loved one has a lifetime of memories worth keeping. Capture their voice and their history today to create a lasting gift for future generations.

Start Your Story

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.