HospiceScout

HOSPICE OF THE WESTERN RESERVE, INC

Provider Information

Address
17876 ST CLAIR AVENUE
CLEVELAND, OH 44110
Ownership Type
Non-Profit
Medicare Certified Since
April 6, 1984

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Serving Families in Cleveland

Hospice of the Western Reserve, Inc serves the Cleveland, Ohio area from their location on St. Clair Avenue. They provide end-of-life care focused on comfort and dignity for patients and their loved ones. This team works hard to manage pain and support emotional needs during a difficult time. They have been a part of the local community for decades. Choosing a provider is a big decision for any family. You need a team that listens and acts with kindness. Hospice of the Western Reserve has been Medicare certified since 1984. That is a long history of serving neighbors in Cuyahoga County. Their presence in Cleveland offers families a local option for compassionate care. The goal here is simple. They want to make sure your loved one stays comfortable at home or in a facility. It is about peace of mind during a transition that is never easy.

About HOSPICE OF THE WESTERN RESERVE, INC

This provider operates as a non-profit organization. That is a significant detail for many families to consider. Non-profits often put all their resources back into patient care and community programs. They have held Medicare certification since April 1984. That is forty years of experience in the hospice field. That is a big deal. When you look at their history, you see a long-term commitment to the region. They are located at 17876 St. Clair Avenue in Cleveland. If you have questions about their specific programs, you can reach them at (216) 383-2222. It helps to call and ask how their team supports families in Cuyahoga County. You should feel comfortable with the people entering your home. Do not be afraid to ask about their staff and how they handle emergencies. A good provider will be open and clear about how they work every single day.

Quality Ratings Snapshot

Hospice of the Western Reserve holds an overall rating of 5 out of 5 stars. They earned a perfect 5-star score for their Quality of Care, which measures how well they manage patient needs. Their patient satisfaction score is 3 out of 5 stars. This score comes from surveys filled out by families about their actual experiences.

Understanding Hospice Care in Cleveland

Hospice care in Cleveland is about more than just medicine. It is about keeping a person comfortable, safe, and surrounded by love. Many people think hospice is only for the very last days of life. The truth is that families often benefit from starting care much sooner. Early support helps with symptom control and emotional health. The thing is, hospice is a team effort. You get nurses, aides, social workers, and volunteers working together. In Cuyahoga County, you have several choices for care. Each agency has a different style and focus. Some are large, while others are small and local. You should look for a provider that matches your family's values. Do not feel rushed to pick the first one you see. Take your time to compare your options. The best care is the kind that feels right for your specific situation. It makes a real difference.

What to Ask When Choosing a Hospice Provider

Picking a provider can feel overwhelming. Start by asking clear, direct questions. First, ask how quickly a nurse can get to your home if an emergency happens at night. You need to know that help is available when the sun goes down. Second, ask how they help the family cope with grief. Good hospice care supports the whole family, not just the patient. Third, ask about their staff. Are they employees or contractors? Knowing who will be in your house matters. Finally, ask what happens if your loved one's needs change suddenly. Can they provide more intensive care if pain becomes hard to manage? These questions will help you see if they are a good fit. Write your answers down. Compare the notes you take from different calls. Trust your gut feeling when you talk to them. You are the expert on your family's needs.

Keep Your Family Stories Alive

Your loved one has a lifetime of memories, lessons, and stories that deserve to be remembered. Preserving these moments provides comfort for your family and creates a lasting gift for generations to come.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.